NOT ONCE BUT TWICE, WITHIN MINUTES OF EACH OTHER, 2 DAYS AGO, WHILE I WAS PLAYING A NEW GAME CALLED PUNKY HALLOWINS I WAS CHEATED OUT OF THE FREE GAMES I HAD LEGITIMATELY WON, SPENDING OVER ABOUT $800 (GIVE OR TAKE) JUST SO I COULD GET TO THAT POINT!! I RECEIVED 4 PUMPKINS, THE FIRST TIME, IN WHICH I WAS CHEATED OUT OF THE 10 FREE GAMES I HAD JUST WON!! THE SECOND TIME THIS HAPPENED, WAS JUST A FEW MINUTES LATER, AND THAT TIME I HAD GOTTEN 3 PUMPKINS, IN WHICH I WAS CHEATED OUT OF THE 8 FREE GAMES, I SHOULD HAVE WON!! I WILL NEVER REALLY EVEN KNOW HOW MUCH I COULD HAVE AND SHOULD HAVE WON, THIS IS MOSTLY BECAUSE, AS IM CERTAIN, YOU ALREADY KNOW, ONCE ANY GAME IT ENTERS ONE OF IT'S FEATURES OR THE FREE GAME MODE THE WINS/PAYOUTS ARE ALMOST ALWAYS MUCH HIGHER THAN THEY WOULD BE AND ARE, DURING THE GAME'S NORMAL/REGULAR PLAY/SPINS!!! THE CASINO HAS ALSO CHOSEN TO DELETE OR HIDE MY GAME PLAY HISTORY FROM ME, (IT VISIBLE PRIOR TO ME REPORTING WHAT HAPPENED). I BELIEVE THIS IS BEING DONE ONLY BECAUSE THEY ARE HOPING THAT I WASNT SMART ENOUGH TO GET THE SCREENSHOTS OF MY WINS, PRIOR TO REPORTING WHAT HAPPENED!! ALSO, THIS IS DEFINITELY NOT THE FIRST TIME THIS EXACT SAME THING HAS HAPPENED TO ME AT THIS CASINO!!! NO, IN FACT THE VERY FIRST TIME THIS HAPPENED TO ME(I ALSO HAVE A SCREENSHOT TO PROVE) WAS BACK IN LATE MARCH/EARLY APRIL ON A GAME CALLED DIAMOND DOZEN, IN WHICH, I RECEIVED 5 WHITE DIAMONDS, WHICH SHOULD HAVE BEEN A MASSIVE WIN!! HOWEVER THE GAME DID NOT AWARD ME WITH THE WIN, AND THE CASINO CHOSE TO ACT AS THOUGH IT NEVER HAPPENED!! I KEPT PLAYING THERE HOOING IT WAS AN ISOLATED INCIDENT, AND THAT THEY HAD RESOLVED WHATEVER THE ISSUE WAS EVEN THOUGH THEY WERE CHOOSING NOT TO ADMIT WHAT HAPPENED!! IM EXTREMELY DISAPPOINTED, TO SAY THE LEAST!! I HONESTLY FEEL AS THOUGH THIS SHOULD HAVE AND WOULD HAVE BEEN A VERY LARGE WIN FOR ME!! INSTEAD, IM NOW LEFT WITH JUST ABOUT AN $800 LOSS GIVE OR TAKE A LITTLE, AND THAT'S JUST FROM THE MORNING THIS INCIDENT OCCURRED ALONE, ITS DEFINITELY NOT INCLUDING ALL THE MONEY I HAD ALREADY LOST PRIOR TO THIS INCIDENT!! IF THE CASINO CHOOSES TO ONCE AGAIN, ACT AS THOUGH MY WIN NEVER HAPPENED AND THEY DON'T MAKE IT RIGHT THIS TIME, I WILL CASH OUT MY WALLET, AND I WILL NEVER PLAY THERE AGAIN!! I HAVE SPENT THOUSANDS AND THOUSANDS OF DOLLARS THERE AND I HONESTLY EXPECTED THEM, TO AT THE VERY LEAST BE SOMEWHAT HONEST AND FAIR, AS THEY WERE HIGHLY RECOMMENDED AND ONE OF THE FIRST ONLINE CASINOS IN EXISTENCE!! THOSE ARE SOME OF THE SAME REASONS I EVER EVEN BEGAN PLAYING THERE, AND WHY I CHOSE TO RECOMMEND THEM TO SO MANY OF MY FAMILY MEMBERS, FRIENDS, AND NEIGHBORS, (INCLUDING BOTH OF MY PARENTS)!! THEY ASKED THAT I ALLOW THEM 48 HOURS TO INVESTIGATE, AND THEY PROMISED I'D RECEIVE A RESOLUTION WITHIN THAT TIMEFRAME!! HOWEVER, THAT TIMEFRAME HAS COME AND GONE, AND JUST LIKE THE FIRST TIME THIS HAPPENED TO ME, STILL NO RESOLUTION, AND NOT EVEN THE COURTESY OF A SIMPLE RESPONSE BACK!! WHEN THIS HAPPENED TO ME BACK IN LATE MARCH/EARLY APRIL, IT TOOK THEM ALMOST A MONTH, JUST FOR THEM TO SEND ME THE RESPONSE BACK THAT THEY WERE SUPPOSEDLY UNABLE TO PROVE MY WINNING HAD EVER HAPPENED AND AS A RESULT THEY WERE UNABLE TO AWARD ME THE WIN!! IM HOPING YOU CAN HELP ME RECEIVE A DIFFERENT OUTCOME THIS TIME!! I HAVE TRIED TO ATTACH SCREENSHOTS OF MY WINNING GAMES SPINS, BUT WAS UNABLE TO DO SO, DUE TO EXCEEDING THE SIZING REQUIREMENTS BUT I DO HAVE THEM READILY AVAILABLE AND WOULD BE MORE THAN HAPPY TO SEND THEM TO YOU VIA EMAIL OR HOWEVER YOU'D PREFER TO RECEIVE THEM!! ALSO MY USERNAME IS LMJ11281979
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