Candyland Support and Complaints Thread

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Last post made 4 months ago by Bobbybooey
Candyland-Support

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  • Bixy
    • Replied by
    • Bixy
    • at Jun 13, 24, 06:39:14 AM
    • Serbia Moderator 4664
    • last active 11 hours ago

    Hi sandrovalle89,

    We are still waiting for your account details. Feel free to private message us your casino username so that we could contact with the rep to look into your account and check it.

     

  • Bixy
    • Replied by
    • Bixy
    • at Jun 17, 24, 01:49:03 PM
    • Serbia Moderator 4664
    • last active 11 hours ago

    Hi sandrovalle89,

    Since we received no response from your side, we would need to close the complaint due to the submitter inactivity.

  • Yasillyme
    • Replied by
    • Yasillyme
    • at Jul 10, 24, 01:42:08 PM
    • United States Newbie 2
    • last active 1 month ago

    Thanks for this post from:

    Hello, I am having the hardeat time getting anyone to pay me out! I had originally put in a withdraw for $500.00 then was told that I could not put it in for that much, that it would never be processed after I had already waited the 12 buisness days. So I reversed it, and put it in for the $350 that i was told I could withdraw. It has been another 12 days, and I keep writing in to customer chat, being told that they will send it to managment, and nothing ever happens. I wrote to the finance departmeent and asked them about it, not a single reply. I am verified, and don't understand what the problem is!

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 11, 24, 02:49:59 AM
    • Serbia Moderator 1885
    • last active 9 hours ago

    Hi Yasillyme,

    Sorry to hear you experienced issues when playing at Candyland Casino.

    Please send me your casino username via private message so that we could contact the casino rep and assist you further.

    Thank you.

    Rated:
    Candyland Casino

    3.6/ 5

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 15, 24, 06:39:14 AM
    • Serbia Moderator 1885
    • last active 9 hours ago

    Hi Yasillyme,

    Any updates on your case?

    We're still waiting on your casino username/ID, if you would like us to contact the casino representative please send it via private message. 

  • Anchi
    • Replied by
    • Anchi
    • at Jul 18, 24, 04:46:55 AM
    • Serbia Admin 13545
    • last active 2 days ago

    Hello Yasillyme,

    As we received no reply from your side, we would need to CLOSE the complaint due to the submitter's inactivity.

  • Bobbybooey
    • Replied by
    • Bobbybooey
    • at Jul 19, 24, 09:04:16 PM
    • United States Sr. Newbie 22
    • last active 1 month ago

    Just sucks people get so frustrated with Candyland and New Vegas they just give up and walk away. They are scam casinos and should be Blacklisted. They are begging for $25 daily and it's obvious they have no financial backing. Casinos like them make the industry look bad and any commission you get from them isn't worth the loss of trust from your members. Do the right thing and black list them! 

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