CLOSED: Bigbang Casino Support and Complaints Thread

Hello,

Let me introduce myself and Bigbang Casino to you. My name is Ron and I am the forum manager here for Bigbang Casino.  Next to gameplay on the computer, you can play on Bigbang Casino through iPad or iPhone, and Android devices. You can use this forum for any game related questions or issues.

If you want to be directly in contact with us, please feel free to contact us on [email protected] for gameplay related issues. For other questions or remarks mail me on [email protected].

Bigbang Casino is honored to be a member of the Latest Casino Bonuses forum.

Gr Ron

Edited by Moderator KingNemo: 5th January 2021 - Bigbang Casino is CLOSED

Hi Ron, welcome to the forum.  Glad you are here for us all.

Welcome to LCB Ron

Hi

In any case you may have send an email to our customer support and did "NOT" receive an answer. It could be the answer mail landed in your spambox. So please check and otherwise PM me.

Greetz, Ron

I have been trying to close my account for over a month now via all methods on the site . My account is still open.
Please close my account

Hope that you will get the closure Dariel. It's good to be able to get a direct contact to casino representative...

Dear Dariel

Your account will be closed asap. Your request landed in our spambox.

Dear Dariel

I just got notified your account has been removed and blocked.

Hi,

Thanks for sorting this issue out for me straight away

Regards

I am trying to close my account but its still open noone responds to my emails .

Hi there energydd

Please send an email to [email protected] with your credentials and we fix it asap for you.

Cheers Jared

Support finally emailed me back so now the account is closed.

I opened my account at bigbangcasino.com february this year.
I deposited 25 euros and played and won total 27.50 euros.
I requested withdrawal to neteller.
I also emailed my id document.
I emailed [email protected] and [email protected] and also messaged live chat.
They said they will cobatc me but they did not.
I have not heard back from then.
I have been waiting for it for 2 months now!
Please help and thank you!

Hello nongsong,

Could you please send me your casino username in PM inbox and we'll contact the Casino Representative regarding your withdrawal issue.

hi @sydney I have sent you the information
thank you!

Hello nongsong,

Thanks for providing me with your casino username. I've sent an email to the Casino Representative to check what's going on with your withdrawal. Keep you posted.

Hi @Sydney can you tell me what is going on?

thanks

Hello nongsong,

We still haven't received a reply from the casino. We'll send them another reminder email.

Okay, thanks.

hallo big bang casiino kunnen jullie mijn deblokeeren 

[email protected] krijg de codes er niet in 

Hello peetje67,

We would kindly advise you to write your comments in English language as that is the official language on the forum. Thank you for understanding. Dutch forum is here.

I deposited multiple times, and managed to make a withdrawal of 30€ on 8 september. Withdraw still not paid out and i also did not get response to email or call back request. Please help me and if that also doesnt help put the casino on blacklist!

Hello bertinevis.

They haven't been replying to our emails, however, please send me your casino username in PM inbox and we'll try to get in touch with them.

Hello bertinevis,

Thanks for providing us with your username. We've sent an email to the casino. Keep you updated.

Hello bertinevis,

We've received a reply from the casino that they would contact you regarding your withdrawal. Please let us know if anyone from the casino got in touch with you.

kunt u mijn dan een nieuwe wachtwoord stuuren zit er al 6  weeken op te wachten nog niets 

binnen van bigbang casino de oude is per ongeluk er uit omdat pc is opgeschoont 

graag stuur nieuwe wachtwoord voor bigbangcasino 

naar petra