BiamoBet Support and Complaints Thread

The BiamoBet support team is available to answer your questions in this thread, we will do our best to support you as soon as possible!

BiamoBet Casino is an online casino that is home to a large portion of the industry's well-known providers. These include the likes of Microgaming, Play’n GO, Relax Gaming, Nolimit City, NetEnt and Big Time Gaming to name a few. 

The site supports several different languages, and it can be opened through most web and mobile devices. Players can also feel secure as the casino is fully licensed and regulated by the Government of Curacao. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the easiest ways to get answers is through their live chat facility which is open 24 hours a day,7 days a week. 

Players can also reach out to support over email or through their online contact form. The casino aims to respond within 24 hours. Finally, the casino offers support over the telephone for eligible countries. 

Welcome on board Biamo.bet. Glad to have you here. 

Welcome to our forum Biamo.bet! 

Welcome to the LCB forum! Thank you for being available to assist our members!  

Welcome to the LCB forum, nice to have you here 

Welcome BiamoBet to the LCB Support & Complaints Forum! Happy to have you here to potentially assist our LCB members!

Welcome to the LCB forum! 

Welcome to the best forum  Happy you are here with us to help resolve players' potential issues 

Thank you all 

Welcome to the LCB forum, BiamoBet! Thank you for being available to assist our members! 

Welcome to LCB! 

Welcome to our community 

Welcome to our forum Biamo.bet! 

Welcome to LCB! 

Welcome to LCB!  Have fun 

Dear players, our BiamoBet team is available to answer any questions you may have, feel free to ask them in this thread. :)

Good afternoon. I play at Biamobet casino. I have verified my account. I have passed additional account verification. But I still can't get my payout. Who can help me?

Hello lektor,

Could you please send us your Casino Username via private message so we can help you by reaching out to Caisno Rep?

Thank you.

Hello lektor,

Thanks for sharing your account details with us. We will notify Casino Rep about this issue and once we get a response we will let you know. Keep an eye on this thread.

Thank you.

Hello lektor,

Thanks for sharing your account details with us. We will reach out to Casino Rep in order to help you with the withdtrawal process.

Keep an eye on this thread for any update.

Thank you.

Hello lektor and Berks!
 

Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced with your payout. Our team is currently conducting an additional account check. Rest assured that we are doing everything we can to resolve this matter as soon as possible.

We appreciate your patience and understanding during this process. If you have any further questions or concerns, please do not hesitate to contact our customer support team, who will be more than happy to assist you.

Thank you for choosing BiamoBet casino and we hope to continue providing you with a safe and enjoyable gaming experience.

Best regards,

BiamoBet Сasino Team.

Hello lektor, 

Any updates? Have you been paid out since Casino Rep posted on the forums? Please let us know so that we can mark this case as resolved.. 

Good afternoon. I want to inform you that I received 2 payments totaling 120,000 hryvnia. Now I am still waiting for the payment of the amount of 280,000 hryvnia. I thank everyone for the help. I will post the withdrawal process in this thread.

Hi lektor, 

Thanks for providing us with updates. We are glad you received your 2nd payment. Please do keep us posted with the rest of your withdrawals. 

Hi lektor, 

Do you have any updates about your 2nd payout?

Thanks for keeping us informed.

Good afternoon. I haven't received any payments in the last 8 days. I am still awaiting a payment of 280,000 hryvnia. I will let you know when the payment is received.

Hello lektor,

Thank you for keeping us informed. Please let us know when you get paid. 

Hello lektor,

Do you have any updates?

Did you receive your funds?

Good afternoon. During this time, I received one payment in the amount of 60,000 hryvnia. I am still waiting for a payment of 220,000 hryvnia.

Hi lektor,

That's really good news. Hope that you'll get the rest of your funds in shortest possible time.

Please keep us informed.

Thank you.

Good afternoon. Today my payment was cancelled. The casino asked me for a photo with documents for verification. I have already sent this photo 2 times before and 2 times this photo was accepted and approved. Today I again took a new photo with documents and sent it. I would like to note that I have already passed a full account verification and 2 additional account verifications.

Hi lektor,

We will reach out again to Casino Rep to inquire about this matter. 

Keep an eye on this thread for any updates.

Thank you.

Hi lektor,

We are still waiting for updated news regarding this case. We will ping them again in order to speed up the process.

Keep an eye on this thread.

Thank you.

Good afternoon! Thank you for reaching out to us. We appreciate your patience and understand your concern regarding the pending payment. We would like to inform you that our team is currently in the process of reviewing the necessary documents and ensuring that everything is in order.

Rest assured that we are committed to resolving this matter promptly, and we anticipate that the payment will be processed within the next couple of working days. We apologize for any inconvenience caused by the delay and sincerely appreciate your understanding.

If you have any further questions or require any additional information, please don't hesitate to let us know. We look forward to resolving this situation to your satisfaction.

Good afternoon. I received my last payment 17 days ago. During this time, I did not receive any more payments. I am still awaiting payment of the amount of 220,000 hryvnia.

Hi lektor,

We will reach out to Casino Rep again to inquire about this matter. Hope that they will get back to you as soon as possible with the clarification.

Keep you posted.

Thank you.

Hi lektor,

Still without the update regarding this matter. We will ping them again in hopes that we can get a proper response.

Keep an eye on this thread.

Thank you.

Hi lektor,

We are forced to close this complaint due to Casino unresponsiveness. We didn't get any response from them unfortunately, so our hands are tied.

Thank you for understanding.

Good afternoon. I received another payment in the amount of 60,000 hryvnia. I am still awaiting a payment of 160,000 hryvnia. I ask you not to close the topic. I'm still hopeful that I can get paid in full.

Hi lektor,

That's very good news. We are happy that your withdrawal is progressing well.

Please keep us informed.

Thank you.

Hi lektor,

Do you have any updates regarding this matter?

Thank you.

Good afternoon. I received 2 payments in the amount of 90,000 hryvnia. I am still awaiting a payment of 70,000 hryvnia.

Thank you very much for letting us know lektor.

Please keep us updated or let us know if further assistance is needed.

Good afternoon. I didn't receive the last payout from the casino.

Hi lektor,

Really sorry to hear that. Unfortunately we didn't get any response from their  side thus far so we are unable to help with this matter.

Hope that you will be paid as soon as possible, it's not fair to be treated like this.

We need to close this complaint due to Casino unresponsiveness.

Hello everybody, first of all, im sorry for my english...

i play with the site biamo.bet, i have 2000€ in my balance won with crazytime. For about 3 weeks the site is no more accessible because of technical works. I contacted the support wich says me they are sorry and i have to wait. After that they dont answer me any more. Only a bot says me "one more time?" And " i dont understand please elaborate". I think 3 weeks without news or info than they are theefs. Anyone here have the same problem? Have you some advices to recuperate my money?

thanks a lot in advance!

axel 

Hello Axel Gentile,

We have to inform you that unfortunately we are not getting any feedback from the representatives of this Casino, and we have tried many times, so we will have to close the appeal, because we are not able to help if we cannot get the desired information from them. If they contact us at some point, we will reopen your case and help you.

Thank you for understanding.

Im always at the same situation, no News from them and the site still offline, they are big scammers. Im so sad for my wins 

Hello Axel Gentile,

Really sorry to hear that. Unfortunately we didn't get any response from them, so we are not able to help you with this issue. Our hands are tied.