Good afternoon Berks, please can you contact Betobet again regarding my complaint
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- Replied by
- Moneygetta
- at Nov 09, 23, 09:22:01 AM
- Sr. Newbie 32
- last active 11 months ago
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- Replied by
- Berks
- at Nov 10, 23, 07:03:31 AM
- Mighty Member 4535
- last active 10 months ago
Hello Moneygetta,
Sure we can send it a reminder again but we are not sure how efficient it would be, but we will do it in your behalf. If we get the feedback we will let you know.
Thank you.
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- Replied by
- Berks
- at Nov 13, 23, 06:10:27 AM
- Mighty Member 4535
- last active 10 months ago
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- Replied by
- darakhemzar
- at Feb 20, 24, 01:47:11 PM
- Newbie 2
- last active 8 months ago
Hello,
I have openned the account in Bet O Bet almost a year ago. I have deposited into the account almost 3000 dollars.
I have made some bets, when I wanted to make a withdraw of a part of my deposited money, i was told I have to bet al my money in order to have an option to make a withdraw.
After I tried to login to my account again, I was told that my account is blocked.
Support told me that Rik department will be intouch with me by email. Nobody got intouch. for 6 months.
After I tried to get in touch with support again, I was ignored and disconnected.
Can somebody help me to restore my account?
my username is darak****
Thank you
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- Replied by
- darakhemzar
- at Feb 21, 24, 01:12:12 AM
- Newbie 2
- last active 8 months ago
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- Replied by
- Complaints Moderator
- at Feb 21, 24, 02:49:50 AM
- Super Hero 1655
- last active 28 days ago
Hello darakhemzar,
First of all, welcome to LCB! Glad to have you here.
Thanks for sharing your casino credentials with us!The casino told you to bet all your money in order to have an option to make a withdraw? Do you have some proof of your statment?
Please follow up, so we can assist you further.
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- Replied by
- Complaints Moderator
- at Feb 23, 24, 06:01:19 AM
- Super Hero 1655
- last active 28 days ago
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- Replied by
- jwilkins
- at Apr 05, 24, 02:30:42 PM
- Newbie 4
- last active 5 months ago
Hi I have been playing with betobet for the past 1 year and have lost continuously past 1 year. Then last week I won a good amount and I withdrew my winnings and since then my amount is still pending, last week I withdrew a small amount which got credited in my account now when I withdrew a large amount they are still pending my payment, and now they have also restricted my account so I cannot place bets and when I message their support they are sending smileys is this how a casino works??? They make you play and accept your deposits till your loosing and when you start winning they just blind you???im generally asking is this how online casinos work please kindly help me get my money back. And another thing which are good casinos which will not have these withdrawal issues kindly suggest me some.
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- Replied by
- Anchi
- at Apr 06, 24, 06:03:41 PM
- Admin 13528
- last active 3 hours ago
Hello jwilkins,
Welcome to LCB.
We are sorry to hear that you are having this kind of issue.
Please send us your casino username via private message so we can get in touch with the casino rep.
Thank you
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- Replied by
- Aniket Kala
- at Apr 30, 24, 03:56:29 PM
- Newbie 6
- last active 6 months ago
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- Replied by
- Anchi
- at May 02, 24, 12:17:53 PM
- Admin 13528
- last active 3 hours ago
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- Replied by
- Aniket Kala
- at May 05, 24, 02:09:49 PM
- Newbie 6
- last active 6 months ago
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- Replied by
- Bixy
- at May 08, 24, 06:41:43 AM
- Moderator 4620
- last active 5 days ago
Hi Aniket Kala,
We haven't received any response from the casino rep. We will send them another reminder.
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- Replied by
- Bixy
- at May 08, 24, 07:11:28 AM
- Moderator 4620
- last active 5 days ago
Hi Aniket Kala,
We have just received the response from the casino rep:
We investigated this matter, and the player's account was locked due to being underage.
We consider this complaint as RESOLVED.
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- Replied by
- klemenhocevar
- at May 23, 24, 03:14:10 PM
- Newbie 6
- last active 2 months ago
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- Replied by
- klemenhocevar
- at May 23, 24, 04:14:44 PM
- Newbie 6
- last active 2 months ago
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- Replied by
- tough_nut
- at May 24, 24, 01:21:59 AM
- Moderator 2937
- online
Hello klemenhocevar,
Please send us your casino username via private message and we'll get in touch with the casino rep to check your account and provide us with additional information.
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- Replied by
- tough_nut
- at May 24, 24, 04:22:06 AM
- Moderator 2937
- online
Hello klemenhocevar,
Thank you for providing us with your credentials, as soon as we hear back from the casino rep we'll update you on this thread.
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- Replied by
- klemenhocevar
- at May 25, 24, 03:36:44 PM
- Newbie 6
- last active 2 months ago
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- Replied by
- tough_nut
- at May 27, 24, 03:10:00 AM
- Moderator 2937
- online
Hello klemenhocevar,
We haven't received any response thus far, we sent a reminder now. Hopefully, we'll hear back soon.
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- Replied by
- klemenhocevar
- at May 27, 24, 03:51:17 AM
- Newbie 6
- last active 2 months ago
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- Replied by
- tough_nut
- at May 27, 24, 03:53:05 AM
- Moderator 2937
- online
Hello klemenhocevar,
We do this free of charge, our main goal is to help our members get in touch with the casino representative and hopefully resolve any issues they may have.
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- Replied by
- klemenhocevar
- at May 28, 24, 04:39:54 AM
- Newbie 6
- last active 2 months ago
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- Replied by
- tough_nut
- at May 28, 24, 04:48:56 AM
- Moderator 2937
- online
Hello klemenhocevar,
You can report your complaint to their licensor which is Curacao.
We still haven't heard back from them, unfortunately, once we do we'll update you on this thread.
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- Replied by
- klemenhocevar
- at May 28, 24, 11:17:45 AM
- Newbie 6
- last active 2 months ago
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- Replied by
- tough_nut
- at May 28, 24, 12:01:54 PM
- Moderator 2937
- online
Hello klemenhocevar,
The player ID number can typically be found in the profile or account settings section of the casino's website or mobile app.
We sent another reminder to them and if they respond we'll update you on this thread.
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- Replied by
- tough_nut
- at May 31, 24, 02:31:39 AM
- Moderator 2937
- online
Hello klemenhocevar,
We again reminded the casino rep about your complaint in hopes that they will respond. Keep you updated on this thread.
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- Replied by
- tough_nut
- at Jun 03, 24, 05:03:22 AM
- Moderator 2937
- online
Hello klemenhocevar,
We wanted to update you that we reached out to the casino rep one last time, hoping they would respond. Keep you updated on this thread.
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- Replied by
- tough_nut
- at Jun 05, 24, 03:50:39 AM
- Moderator 2937
- online
Hello klemenhocevar,
Unfortunately, we are forced to close this complaint due to the casino's unresponsiveness.
Once we get a response we will reopen this case.
Thank you for understanding.
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- Replied by
- tough_nut
- at Jun 13, 24, 03:13:44 AM
- Moderator 2937
- online
Hello jammi,
Please send us your casino username via private message and we'll try to get in touch with the casino rep to check your account and provide us with additional information.
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- Replied by
- sanaaane
- at Jun 17, 24, 12:04:19 PM
- Newbie 7
- last active 4 months ago
hey can anyone please help me in withdrawing my money from betobet site? I am trying to withdraw my money since last 2 weeks. i have completed all the requirements for wagering and verification, now they are saying that they will update me. i need my hard earned money back, my account username is Hitesh112323
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- Replied by
- Kazu Uemura
- at Jun 18, 24, 02:39:58 PM
- Newbie 1
- last active 4 months ago
-
- Replied by
- tough_nut
- at Jun 19, 24, 01:23:54 AM
- Moderator 2937
- online
Hello Kazu Uemura,
Please send us your casino username via private message and we'll try to contact the casino rep to check your account and provide us with additional information.
We sent reminders to the rep regarding your complaints, hopefully, we'll hear back soon. Keep you updated on this thread.
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- Replied by
- Yanal221
- at Jun 19, 24, 04:25:09 AM
- Newbie 5
- last active 4 months ago
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