betObet Support And Complaints Thread

BetObet is a leading online gaming site, operated by Counder B.V, #152925 a company registered under the laws of Curacao.

BetObet is a bookmaker obliged to excellency. Our goal is to provide a safe and secure environment for each client and provide the highest standards for the betting community. We pride ourselves on offering a top-notch Casino platform with hundreds of games.

If you have any inquiries about betObet, you can reach us in this thread.

Welcome to the LCB forum betObet Casino Representative! Thank you for being available to assist our members! 

Welcome to the LCB forum BetObet Casino Representative, nice to have you here 

Welcome to the forum, betObet. Thanks for signing up. 

Welcome to LCB BetObet Casino Representative, glad to have you here 

Welcome to LCB BetObet Casino Representative! 

Welcome to the best forum 

Welcome BetObet Casino Representative!

Welcome to our community 

Welcome 

Welcome to LCB, BetObet Casino Representative!

Hi BetObet, Welcome to LCB. :)

Welcome BetObet! 

Welcome to the LCB forum, BetObet Casino Representative! 

Welcome on board! 

BetoBet Is a SPAM website! DON'T USE THIS WEBSITE ANYMORE!

Hello Dears, I hope you're doing well! Could you please help me with my case as I have a pending withdraw request from the 8th of April and BetoBet website is refusing to approve my request as I won 17,000 USD. 

It's totally spam and no body is responding from the support email and every time I ask the customer support they tell me they are still investigating in my account and they will get back to me!

Now my account is locked! It's totally SPAM! 

DON'T YOU EVER TRY THIS WEBSITE AND DEPOSIT MONEY IN IT!

SPAM, SPAM, SPAM!!!!
Thanks

Hello Dears, I hope you're doing well! Could you please help me with my case as I have a pending withdraw request from the 8th of April and BetoBet website is refusing to approve my request as I won 17,000 USD. 

It's totally spam and no body is responding from the support email and every time I ask the customer support they tell me they are still investigating in my account and they will get back to me!

Now my account is locked! It's totally SPAM! 

DON'T YOU EVER TRY THIS WEBSITE AND DEPOSIT MONEY IN IT!

SPAM, SPAM, SPAM!!!!
Thanks

I thought there was something funny about that one thank you for heads up

Hello Qais Haddad,

Could you please private message me your casino username and we'll get in touch with the Casino Representative.

Anytime dear!

Don't use this website anymore!

Hello Qais Haddad,

The Casino Representative has been notified. Please keep an eye on this thread for updates.

Hello Dears,

The casino contacted me and the issue is resolved as there was a technical issue! Everything is running smoothly on the website!

Thanks

Hello Qais Haddad,

Glad to hear everything has been sorted out. Thanks for the update!

Hi, 

I'm having big problems with my withdrawal request. For 2 weeks they keep saying it's been forwarded to "relevant department" and that they will contact me when there is more information. I fullfiled the rollover requirements and verified my account. 

Hello SrxCalic102,

Can you please send us your Casino Username via private message so we can reach out to Casino Representative in order to help you?

Hello SrxCalic102,

Thanks for sharing your credentials. We will notify Casino Representative in order to help you. Please keep an eye on this thread.

Hello SrxCalic102,

Casino Rep got back to us and told that they had resolved your issue. Can you confirm that please?

Hello SrxCalic102,

Due to inactivity of submitter we will mark this case as Resolved.

Hey guys. Hope everyone is well. I have a similar issue whereby I signed up, deposited over 1k, played slots and some sports bets and won happened to win 2.8k. I withdrew this back to same crypto wallet I deposited from. I was then asked for KYC, including a selfie, which I sent. They informed me I was fully verified and my funds would be paid out within 3 working days. The 3rd working day came and I reached out asking where my funds were and they said that Risk investigation is taking place, same as other complaints I read here. I would never have known this if I didn't reach out myself. I have played normally, not even played any live casino. Only real cash was used, no bonuses at all. There is no real justification I can see for the investigation or extra delay, as I am verified. Can you maybe speak to the rep and help me sort this please guys as don't want months passing as has happened with other cases. Thanks in advance!

Hello conjoe.

Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you?

Thank you.

Hello conjoe.

We are still waiting for your credentials. Please send us  via private message to be able to hel you.

Hello conjoe.

We need your credentials to be able react about your concerns and reach out to Casino Rep. Please send us  via private message.

Hello conjoe.

We will be closing this case due to inactivity of submitter.

Hi! 

I need some help with an issue with betobet casino.

Last saturday 28th january i sign up yo this casino, and filled the information that they ask for, and Made the 1st. DEPOSIT with SPEI as deposit método, the money was substracted from My bank account and it was never CREDITED to My players account in this casino ,it appears as PENDING, ( screenshots of the payment from My bank account and the PENDING status in the casino account) i told them about the issue and also that it does not made a first good impression, they Say that they will tell the corresponding department, i ask for a date to this to be fix, and they said that they will contact me by email, last night ibask for an UPDATE in the issue, and i got this answer " We sent this to the corresponding department ,we will contact You by email"

As you can see nobody is capable of provide an answer UPDATE, that is why i'm asking for your help!

Could you please help me with this matter?

Txs. Any help will be highly appreciatted 

Marco Antonio Alatorre Hurtado.

Hello mackoyone

Thanks for this explanation. We will notify Casino Representative in order to help you with this issue. Keep an eye on this thread.

Hello mackoyone

We still haven't got any response from Casino Rep. We will send them a reminder email in hopes that we can speed up this process. Keep you posted.

Hello mackoyone,

We've contacted the casino representative once again in hopes that we'll get an update regarding your case. Keep you posted on this thread. 

Hello mackoyone,

The Casino Representative got back to us and informed us that they are still investigating this issue with SPEI. They assured us that they are in contact with you, but do keep us updated and let us know if you need our further assistance. 

Hello mackoyone,

Has your case been resolved? Do you have any updates regarding this matter?

Thank you.

Hello mackoyone,

Casino Rep got back to us and said that your case has been fixed.

We will close this complaint and mark it as Resolved.

My username is Moneygetta.I tried withdrawing this morning in betobet after having been paid last Friday,only for my account to be locked by them.Pls I have not broken their terms and conditions because I was paid last friday,why will they keep stressing me.Please I need help because my account is locked and they are saying they dont have a time frame

Hello Moneygetta,

Thank you for reaching out to us and exporting your concerns. We will notify Casino Rep in order to help you with this matter.

Keep you posted.

Alright,am waiting

This is a screenshot of email they sent me, its not really fair,I didn't use any bonus neither did I break any rule,I just wanted to withdraw 2k dollars and my account was locked

Hello Moneygetta,

We are still waiting for a response. As they said that your case is under review, so let them investigate this matter. Once we hear back we will inform you immediately. 

Thank you for your understanding and patience.

Any information?

Good morning,Have you contacted the casino?

Hello Moneygetta,

We haven sent them an email 2 days ago. We are still waiting for a response but we will ping them again now in hopes that we can get a feedback regarding your case.

Once we get a response we will let you know.

Thank you.

Alright, thanks for the help

My case is yet to be resolved,Am yet to have any reply from the casino