Superior / 24 Casinos

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Last post made 5 years ago by Superior Group
quball
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  • quball
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  • What has happened to Superior and 24 casino??? The management I had come to know is no longer there!! All the promos, deposit bonuses and Monthly cashbacks are no longer available . Can somebody here find out whats going on there? They were always my favorite casino!!

  • Hello quball,

    At the moment we don't know what's going on either. We've been trying to find out what's happening. As soon as we have some more info, we'll let you know.

  • Thanks - They were always the best to play with!!

  • Hello quball,

    We would like to outspokenly thank you for your post on LCB.

    Recently, the casino team has been updating promotional offers for October and the mistake that involved the change of the promotional set might have taken place. That is why, you might have had different bonus options available under the Cashier tab.

    However, we have looked into the matter from our end and have done the required amendments to retrieve the previous set of bonuses.

    We kindly ask you to log in to the Cashier and check on the bonuses available for you, should any of the promotions be missing, please contact our 24/7 Support Desk so that they could instantly assist you.

  • Seems they are under new management. I was just on support. They want me to re-verify my account. Which makes no sense! I've made plenty of deposits and withdrawals over the past few years! I took a chance and bragged about them on here when they paid! Now, Its all new staff, all new everything! The bonus options are crazy! You have to make a deposit of at least $50 to even get a decent bonus and the play-through requirements are insane now as well!

    I am not liking this new change, at all. I haven't played here in a few months. Reason being is, they still do not offer instant withdrawals for Bitcoin. Its 2-7 days wait for withdrawals. 

    I hope they get back on their game! 

  • Hello LadyEnygma,

    We thank you for your post on LCB.

    We have checked your account and we see that you have not played with us quite for a while. Therefore, you might see the new set of bonuses available for your account.

    As for the verification, the customer care representatives have noticed that some of the verification documents are already expired, that's why they re-requested them beforehand to ensure you are all set for the future withdrawals.

    Should you need any assistance, please feel free to contact our Customer Care representatives, they are working 24/7 for you.

  • All of the old Superior Manegment team ( >names removed by moderator Sydney<) moved to thr Fab Four Casino Group !!  

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  • Hello quball,

    We would like to let you know that the current structure of management has not changed. However, the Company's leading host manager has been substituted. The new person is working on the improvement of the company services as well as reducing the risk rates therefore some changes in the rules take place, aiming to support clients’ needs, improve client care and decrease level of credit card fraud company is facing now.

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