Rival Cash o' lot casino

Hi! Is there a representative from Rival's Cash o' lot casino? I have been trying to contact Live Chat but no one is ever there.

Hi libbeygal,

there is no Rep on board.  Is there anything we can help you with?

cheers
Zuga

I hope so. I would like to make a withdrawal and I have been trying to contact someone through "live chat" but no one is ever there. I have sent emails for a week to [email protected] and have not received a reply.
Can you assist?

Please private message me your user name at this casino and the withdrawal amount.

Hi there,

I will be happy to assist.
I am the VIP manager at Cash o Lot.
pls PM your login.

;)

Hi, I have been trying to find someone to provide me with what is needed to process a withdrawal? I cannot find the faxback form for Cash o Lot.
My username is *****

^^^ Was the above issue ever resolved?
Usernames are everywhere on this forum.  You need to send them to receive bonuses from reps and claim forum prizes.

I downloaded Casholot today because I couldn't wait any longer for an exclusive chip to try them out. I log in after looking at their deposit bonus structure and it looks pretty decent once you make a few deposits. However, I had no promotions available in the cashier. Ok, so not a big deal. Maybe nobody has reviewed my account they add them manually or something.

Then I try to find live chat. It's missing from the cashier although a message directs the customer to the blank right side of the page. Maybe the Queen's English just doesn't fly with US customers or something. So I try the main site. I took a screenshot of the minute I sent my question and I have not had a response in about 10 minutes. Their live help is located next to a reminder that they are there for you 24/7.

As I write this I just tried to send another very polite message asking if someone could please help me and I got a message saying no agents on their "friendly 24/7" team could help and I will get a reply by email.

If the people running marketing and operations aren't aware of these issues they need to be. And they should be keeping their (potential) players updated. A trained casino staff already knows customers are impatient and ready for action the second they walk in/log in. Nobody's going to wait around. Those promos looked really fun, too.

Recap:
No Promotions (maybe just for US?)
No Live Support
No Immediate Reply By Email =

No Deposit by Customer
I won't rub it in any more -- I bet the casino is just as upset it is having problems!