Discussion: Grand Eagle, Lucky Creek, Mandarin, Treasure Mile and Wizbet

Chocolateman and Taa, that is RIDICULOUS!

And have you noticed that when they send emails for bonuses Wizbet is no longer included 
Something is definitely WRONG!

They are probably going, going gone....

yup, I heard you.  They gave lots of freebies to lure us to their casinos, then gave out big bonuses at the beginning, 200%, 300%,...  Now, Treasure mile and lucky creek dont even have 100%  bonus, max is 75%, lol.  people need to stop depositing, yes, something is definitely wrong.

Chocolateman and Taa, that is RIDICULOUS!

And have you noticed that when they send emails for bonuses Wizbet is no longer included  ???
Something is definitely WRONG!

They are probably going, going gone....

I thought this for codes only!!!

Isn't it good to know about the casino you want the code to? Like, if you get paid or the terms?

Well I just got off the phone again. This time I pressed them with calling their local media and reg board. I was connected to someone higher up. After becoming angry and telling him to "TELL ME THE DAMN TRUTH". I was told the reason for the delay was. The old processor funds were seized. This must have been why my check bounced from them. They are currently looking for a new processor and there has been a mass delay in processing withdrawals. I mention that several people I know hasn't had theirs processed since before Christmas also. He acknowledged it and apologized. So there you have it folks. After being giving the run around for several weeks. Someone finally tells me whats really going on.

Update: Just received an Email that my withdrawal has been PAID! I would suggest to others to proceed with caution here.

hey scimitars, got to call you on your post. What you claimed to be, ( pissed off about nothing, and babies the lot of ya), are issues that people want to read and hear about. Codes not working at all, codes working for some and not for others, people recieveing checks that bounce, people recieveing no checks at all that are due them, these are all issues that people want to know about. Yes, these posts, might be in the wrong thread, the mods will take care of that! I'm sure the mods and admin, will back me on this. We're all here to help one another, and provide the latest info on casinos or establishments, that may or could have issues, be it a negative or positive for the player, (players us).
Just a friendly reminder, have a good one,

                                    Rico

rico,this thread is for NO DEPOSIT OFFERS>GO BITCH ON ANOTHER THREAD!

Umm...I hate to rain on the processor paraide, but that can't be true. If they can TAKE your money-they have a processor! 

As I stated scimitars, the mods will move the posts to the proper thread, as they see fit. For to you approch or redicule, is out of line. Take care. Rico

Chocolateman, did they pay when they said they paid you.  I'm interested to know because Tuesday I cashed out $500 to my usemywallet at Grand Eagle and got an email this morning saying it has been paid.  That was almost 3 hours ago and still nothing in my QT account.  I emailed Grand Eagle an hour ago and no reply yet.

Here is a couple latest problems I am finding with Betonsoft casinos:

Grand Eagle:  I went to the other day and asked to cash in my monthly tier credits, which according to their own website and my Bronze tier, would be 50 credits.  After a lengthy conversation with the chat mod, I got nowhere, and they told me that it still is not in place yet, they said it was still under construction.  I said it did not say anything to this effect.
Asked for a couple free spins in lieu of the credits for good faith...no bite.  I was asked if I wanted to be taken off the promotion list.  This really would not make a difference, because this offer is taken directly off their website.

Now, today I approached Mandarin Palace, and asked them what was the procedure they follow for the birthday bonus,
as I was a Jade Dragon Tier, and in accordance with that, I would have been entitled to a $50. birthday bonus, except, all I got was another apology, and same thing...we are under construction.  This is a newly constructed website, but the offers have been the same.  When you click on loyalties, it speaks mostly of birthday bonuses, and they are not prepared to give them out at this time.  I am a loyal depositor at this casino, so figured I could get a could spins from them...but no go there either...I am losing my trust in these casinos, especially after hearing about Chocolateman's checks bouncing...

Well, I am going to check out Big Dollar...they should be given me a $20. bonus, I will let you know how that one works out...
             

Jaybean, that is just horrible!

For my birthday, I had to stoop to new lows to get anything, but finally got 10/20 free spins at the lowest bet at LC/Mandarin!
They shouldn't advertise such things if they have no intention of honoring them.

As far as you loyalty points, you should be able to just go into the cashier click on loyalty and input the amount and redeem! I know this is how it used to work at their casinos but perhaps that is now "under construction" too!

What they really mean is "UNDER DESTRUCTION"

hi junkie...
well i got the 20. from Big Dollar, and figured I would, since they are from Grand Prive...
But the others...pffff

as far as the loyalties you are talking about, i am aware of that, but according to their website, there are loyalities
above and beyond your own, which they call  "monthly tier" loyalties

i think i have seen grand prive give them out before at the king tier level, with a coupon,
but these other guys offer something more, check out their websites, under loyalties.  You should be entitled to a monthly
bonus,  depending on which tier you are under.

When I asked for it, they said it is under construction, and they would let us know when it is available..  Well as far as I am concerned, if it is not available, then it should not be advertised on the website as on of our loyalties.  It does not say ANYWHERE ON THIS WEBSITE UNDERCONSTRUCTION.  It shows it as a full offer.
Both places.

Well, my Villento/Rich Reels didn't let me down, got $100. from them, so that made up for it 

But I just don't like these places saying one thing to me, and doing another....too many times.  I give them too much money.  jb

only 3hrs ago?
sorry, but I think you have to go thru what I've gone thru with Treasure Mile.  I made my withdrawal on 12/22 and received an email on 12/24 said that my winning was paid, but I still have not recevied my winning yet until today, so it has been only 14 days ago, lol.  I guess somebody won a big chunk from these casinos or something that's why they need to delay to prepare the cash they need.

you are not alone my friend, I asked them about BD bonus back in Oct last yr.  They told me the same, the website promo was not ready yet, and they would back credit bd bonus when it is ready, I contacted support almost every week about this bonus, I would get the same answer until I gave up.  They want new customers, that's why they need to advertise good stuff on their website, but they treated their loyal customers like crap, my advice is play with their freebies when u can, if u want to deposit, please do it with other software types, where they treat their loyal customers good.

Here is a couple latest problems I am finding with Betonsoft casinos:

Grand Eagle:  I went to the other day and asked to cash in my monthly tier credits, which according to their own website and my Bronze tier, would be 50 credits.  After a lengthy conversation with the chat mod, I got nowhere, and they told me that it still is not in place yet, they said it was still under construction.  I said it did not say anything to this effect.
Asked for a couple free spins in lieu of the credits for good faith...no bite.  I was asked if I wanted to be taken off the promotion list.  This really would not make a difference, because this offer is taken directly off their website.

Now, today I approached Mandarin Palace, and asked them what was the procedure they follow for the birthday bonus,
as I was a Jade Dragon Tier, and in accordance with that, I would have been entitled to a $50. birthday bonus, except, all I got was another apology, and same thing...we are under construction.  This is a newly constructed website, but the offers have been the same.  When you click on loyalties, it speaks mostly of birthday bonuses, and they are not prepared to give them out at this time.  I am a loyal depositor at this casino, so figured I could get a could spins from them...but no go there either...I am losing my trust in these casinos, especially after hearing about Chocolateman's checks bouncing...

Well, I am going to check out Big Dollar...they should be given me a $20. bonus, I will let you know how that one works out...
             

yes, i see they reel you in with their lines of crap, and free spins etc. and as soon as you start depositing, you are a nothing to them.  it really is too bad.  i had some hope when i first started withdrawing some 500's of a no deposit, but after that...right down hill for me...
i like some of their games, so i am always a sucker and go back, but i guess to be treated like royalty for me, it is villento/rich reels all the way.

I've also noticed that @ Grand Eagle, they r only providing ONE match promo per WEEKEND & u can only claim it ONCE the entire weekend.  I claimed this weekend's match already ( a whopping 50% match), so went 2 live support 2 c if any other codes r being offered.  I was told my account isn't eligible 4 any other match promos this weekend.  This after I've plunked several hundreds over the last few months in2 this casino......

yeah, tinmanfan...you know what it is, they are weaning us down.

i just got the same thing from grand prive, and if i had known, i never would have deposited, because i am broke.
they usually allow the match bonus up to 5 times.  this time it was only allowed ONCE!  what the heck is with that?
and only at 50 percent, none the less...

i am never going to make my car payment...

i closed all my accounts with them i am thinking they are going out of business they keep telling me no freebies on my acct and ihave deposited more than there bonuses  they were not at all upset when i closed every account ihave with them.  and i am a good player.  so be careful you guys something fishy is up with this group

I'm still waiting on my withdrawal to my QT account.  Friday, they said allow 24 - 48 hours for it to reflect in my account...Today, they said tommorrow afternoon,  because cashiers don't work on weekends.

wow, to me...this is very serious business if quick tender is having problems with processors too.

now, in all my life, i have never had problems making deposits in casinos, and lately...it seems like that is all there is, and they are all blaming it on the new processors, and say it will be cleared up soon.  Well, if it was me, I would never take a check, if I cannot even make a deposit, or sometimes have to wait for my withdrawal, due to processor problems, and all they casinos I have been dealing with are ALL assuring me this is a world wide problem with casinos, until they can find processors that they can work with.  Seems to me to be a good time to go into the processor business...
(for a few prosperous months, anyway...hehe)

i was referring to grandeaglecasino saying that it takes 24-48 hours, not quicktender having problems.

Got my winnings from GrandEagle this morning in my QT account.

Right on Pete, congrats. I received my check from casino grand bay, deposited it in my checking, and it cleared, cause I'm drawin on it.
How can one make a rightous coment on these casinos, when the majority seem to be having nothing but problems? This is my second NDB check I have received, I can't bash them. Something to be cautious with, for sure.
                                            Rico

I also have cashed out here and never had a problem with cashing the check....I want to know if any one knows what is going on with this group of casinos......WHAT HAPPEN TO THE FREEBIES??????  Does any one have any idea????

Got an email this week from Treasure Mile for 100% and $20 free spins good for the weekend! It is addressed to me from their casino manager, but chat said I can't use it, that it is only for new players and tried to offer me some other stupid bonus with NO free spins!

HORRIBLE!!!!!

I need to let you all know that I received an email from the manager at Grand Eagle with an apology for not honoring the 100% and $20 free spins and that they will honor it

I am very pleased with how they have handled this situation and will play there!

Please wait for a site operator to respond.

You are now chatting with 'Ray'

Ray: Welcome to the casino!! How may I assist you today?

you: hi

you: on wizbet website saying that Emerald will get 10 free spins monthly

Ray: Hello

you: I never claim these free spins before, think you can give it to me today please

Ray: Unfortunately we do not have any loyalty program running yet but you can redeem your own pointonce they reach 250. You are currently on 217

Ray: Unfortunately we do not have any free spins right now TAA

you: so, when will these free spins be honored?

Ray: Once we have our program running. Hopefully within the next month TAA.

you: my loyalty reach to only 217 so far, or I already claim it

you: really? I saw these on the wizbet website 6 months ago

Ray: My apologies for the confusion TAA but all players will be notified via e-mail once we do have our loyalty program.

you: thank you. You guys told me the same thing about birthday bonus at Treasure Mile back in Oct last year

you: if you guys don't want to honor it, please don't put advertise on your website,

you: thanks, you have a good nite

Ray: I will pass over your concerns TAA.

Ray: Thank you for playing at the Casino! It has been a pleasure assisting you! Please call again.

Taa, That is not cool at all! Man I really hope these guys get their Sh!t together and soon or they will have no other choice but to CLOSE their doors!

I just got off chat with support and told them I wanted to claim GEWBNDFS, SEXYSLOT20FS25 and any other Freebie they had. I wanted to know the T&C and they better not gimme that non-eligible crap. They asked me where i got those bonus codes from. I said they are posted everywhere for everybody to claim. And I would like to claim "ALL OF THEM". They credited my account with $2500 cash and 500 Free spins.  

WHAT??? That sounds a little hard to believe, but y would u even lie about somethin' like that.......right. Then again maybe u were given the bonuses b'cuz they are thinkin' that there is NO WAY in HE"double hockey-sticks" that u will be able to make the playthrough to be able to cashout any winnings.

Well chocolateman, I hope u WIN BIG! If u do though, u gotta come back here & brag to us about it.

GOOD LUCK!!!

LOL  you gettem.....
i love the  "At the end of the day Ed, NO deposits will be credited to your casino!"

OMG Slotjunkie... Too dam funny.    Love your quick wit. 

And.. the ending of your post with loyalty suggestions was spot on.