Mummys Gold (MG)

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Last post made 12 years ago by casinoplayer85
tenho7
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  • tenho7
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  • Hiya every1. I have been depositor at mummys gold for more than a year now. I hav received promotion emails weekly, but now i made my first withdrawal (750$) on december. After that i havent received any promotions from them in 3months. Went to livechat asking whys this they just told me they dont know lol. I know its because i made the withdrawal but is this the right way to treat players? When u keep losing they give u promotions if u happen to win u wont get anything. Its BS if u ask me.. cheesy

    Rated:

    3.5/ 5

  • BTW Mummys Gold is still a good reputable casino. Got my withdrawal in no time and with no problems, Never had any problems before this.

    Rated:

    3.5/ 5

  • I would say it's pretty unusual for a Microgaming Casino to stop promotions just because you made a withdrawal.

    Are they doing anything about it i.e. looking into it for you?

    blue

  • Well the chat manager told me he lookd into my acc but didnt know why i havent received any promos. Im gonna contact again later and meanwhile i still got cabaret club betway etc which is the same group.. smiley

  • That is strange. I have never had any problems but I have never won that much. Good luck, hopefully everything works out for you.

  • Things like not getting any promos if you reach certain withdrawal amount are more common thing on bingo sites, so i find this unusual too. I still believe its something that customer support can solve for you tehno7.

    MG casinos are not very giving in general compared to other casinos (at least the ones i play regularly), had several bigger withdrawals in each and they never stopped sending me promos when there are any of them.

    Sadly i dont have any experience with Mummys Gold.

    Rated:

    5/ 5


  • Well the chat manager told me he lookd into my acc but didnt know why i havent received any promos. Im gonna contact again later and meanwhile i still got cabaret club betway etc which is the same group.. smiley


    Let us know how you get on Tenho.  I'm very interested to hear the outcome.

    blue
  • Got an answer that i have to make some deposits before i start receiving promos.. Thats' stupid my total deposits are 900+$ for the casino and only withdraw is the 750$ so im actually losing atm. Why the heck the excluded me  for promotions that just doesnt make sence. Maybe they saw that i can also cashout so now their afraid that they lose lol i dunno..

  • Very odd and a strange thing to say that you have to deposit to get your promotions back.  This is very unusual for MG I have to say.

    blue

  • idd blue never experienced anything like this before. Well im gonna stick on the other palace groupie casinos smiley


  • idd blue never experienced anything like this before. Well im gonna stick on the other palace groupie casinos smiley


    Can't say I blame ya tenho.

    blue
  • Never had this problem myself, maybe just a isolated case?

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