Hello,
I currently play at velvet spins and they have not released any new bonus coupons since August 3rd. When I asked why, posted below is what they said. Can someone explain it to me in plain English.
"There is a system setting to temporarily exclude players from higher-profile bonuses in case the bonus to deposit ratio is too high. Of course, the temporary exclusion ends after the ratio becomes more favorable using lower profile bonuses. Once again, after going through that period, the system will reinstate the status quo and return your account to the VIP class it was."
Does it mean I deposit too much? Because I won?
Thank you,
anatomy
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