If a casino states you have more than one account on your ip address?

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Last post made 7 years ago by drtheolen
mamagotit
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  • mamagotit
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  • last active 3 years ago

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  • mamagotit
    • Started by
    • mamagotit
    • at Jun 14, 17, 02:21:11 AM
    • Full Member 183
    • last active 3 years ago

    My spouse doesn't gamble online,however I do.No one else in my home does.I have a floating ip address and went to bingosky.com and actually signed up,and was about to make a deposit just now and they said they CLOSED my account b/c they had another account from the same ip!? It's not like as if I am using a free chip ect and cashing out! I only played the chip given now I am about to deposit and BOOM they tell me my account is closed!? Any suggestions here?

  • Anchi
    • Replied by
    • Anchi
    • at Jun 14, 17, 02:28:20 AM
    • Serbia Admin 13534
    • last active 1 day ago

    Thanks for this post from:

    The same thing happened to me a couple of times. They closed my account because of the duplicate accounts and it was the first time I opened it. I didn't have multiple accounts.

  • drtheolen
    • Replied by
    • drtheolen
    • at Jun 14, 17, 04:18:17 AM
    • Serbia Moderator 2322
    • last active 2 days ago

    Have you contacted them via support and explained that you have a dynamic IP?

  • jade
    • Replied by
    • jade
    • at Jun 18, 17, 01:08:28 PM
    • United States Super Hero 1027
    • last active 3 years ago

    @drtheolen, I found this very interesting.  Hope you don't mind me stickin my nose in someone elses topic, but how do you define a dynamic IP address and how will that allow them to have their accounts reopened.

    jade

  • drtheolen
    • Replied by
    • drtheolen
    • at Jun 18, 17, 01:18:04 PM
    • Serbia Moderator 2322
    • last active 2 days ago

    Thanks for this post from:

    Well majority of people have one unique IP adress, called static. But some have dynamic IP, which means each time you connect to internet your ISP gives you one adress, but it can be different one each time you connect. One can easily check it out on whatismyip.com or on similar sites.

    I cannot say it will surely result in reopening of the account, but it is worth a try. If dynamic IP is to blame, that is. It may just happen mamagotit has the account already but cannot recall he already opened one :)

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