Have you tried Bet-At casino? Maybe you should!

I became a member of bet-at casino about 2 weeks ago. I am so happy I found the casino! I just love microgaming casino games and of course, what is the most important to me-fast cashouts! I only play at the casinos, that have maximum of 24 hours withdrawals. And Bet-At casino takes up to 4 hours to get the winnings to the account!!! That is really nice and honest and the fact, that I have this far got my winnings in less than an hour, makes the casino super for me. I can suggest everyone the place! Also the second important thing for me is the customer support, which is absolutelly brilliant. I would say I know only one other casino with such a great live chat servise amoung of those hundreds of casinos available on net. And bet-at casino can be proud of it! The e-mail support works also nice, they send the answer in 24 hours for sure, as they have promised it. Promotions are interesting and different from other casino´s promotions. I havent yet found anything negative at the casino, so maybe there actually are not negative things for me. Love the Bet-At casino! Great found and try it out, if you have not discovered it yet, I think you will not regret! Bet-at.eu

LuckyRJ, why you play with bonus?

If you play without bonus and you hit, you get paid immediatly.

I am 1 of the highrollers of the casino and I think it is the best to play without a bonus.

I hate myself more than anything wagering, I love to gamble with 20%-50% of my bankroll in 1 run to roulette or to blackjack and in Bet-At if you juts deposit 200 and you go to 400 you can cashout instantly and get paid within 30 mins in business days.

It is only casino I have been having good time and been rewarded by playing.

I was invited to Club Noire after 1 or 2 month of playing and after that It is like a dream come true fastest cashouts in a planet and always friendly support.

VIP manager is always helpful and always online, you can send him a message via email, skype or phone. He is online daily about 12 hours

If you want best service from the casino I think it is Bet-At to play at.

I have been playing myself at 10 or 15 different casinos and I have been VIP of 4 or 5 casinos, but nothing is the same as it is at Bet-At, you get everything you want ( sometimes maybe too much haha )

Best microgaming casino to play at. I would vouch anyone to play at there, you cant find any complaint about them from the internet ( I always do re-search before depositing to new casino )

Wanted to post screenshot of my big win

http://i49.tinypic.com/2mr9nc6.jpg

Great Birder and Peibi100 both join to start pushing these casinos.  Are you 2 different people with the same agenda or 1 person setting up 2 accounts here?

that is not allowed in this forum

I can guarantee for you that I am not a "casino" or "agency" I am a real deal player..

They have a promotion if you share you experience with them you get 30% back of your losses and I posted because of that, makes sense?

All,
My name is Igor Samardziski and I am the Head of Casino at BET-AT.EU. I've been meaning to reply myself after Lucky's unreasonable and bias response which after researching as to reasons why on earth was he so harsh and out of context, realised the man likes his bonuses achievable with very little challenge Cant blame him – everyone likes free money, but we’re here to offer best possible service while not going bankrupt in the process to facilitate free-play-only ‘custoemrs’ like Lucky.

Lucky, for your reference you DID join the casino, although you said you would not, coming to utilise an NDB offer months ago while we were Chartwell run casino, but that bares little relevance. Just saying - you DID join, not deposited but did join. Seeing your history of posts that seems to be your motto - get a free bonus where and when you and complain about everyone that doesn't facilitate.
Had you opted for a more honest – stake money to win money - approach, you would have realised that while offhand acquisition bonuses are harsh to ward off advantage players and freebie-only cusotmers our loyalty approach is second to none with 20% + daily both real money and bonus money cashbacks to our customers. But I’ll get to that later on below as now I feel I need to clear our name from your (for whatever reason) blatant attack.

I wanted to point out the following:
Go the BET-AT.EU site, promotions: we are running Share the Love promotion throughout Febraury enticing HONEST reviews of the casino experience (good or bad) in return for a bonus incentive. This is the reason why you may see a player register and review on the day. It’s a marketing ploy USING REAL PLAYERS – while giving anyone disgruntled or with possible constructive criticism to voice it out and earn from it. Concept is simple: good reviews won’t hurt, bad reviews make my team get their act together in a much more aggressive format, if there is need for it. I openly risked that, because I know the kind of casino we run. (search our name and find a problem poorly resolve: I challenge you Lucky).
Tomi, (Peibi100), is one of our oldest customers and a pretty cool guy who DOES have me on Skype. This is not to say that every player does, but many do have a personalised approach seeing as we a still a small operation and it is something I would like to (and will) keep as we grow. You can see him in the list of winners from time to time with a nickname: Peibi100 on the site.
(Tomi, I’m allowed to publish nicknames as per T&C’s – sorry )
Birder is nicknamed: leevike and you can also see him in winning round when playing. These are REAL customers, I just wish more of them took the time to post on this site (there are other sites with promo relevant posts).

You will also see that we never hide behind a fake name – every forum account has our Casino name in the username.

Now, the casino and bonuses, as you had the need to attack the approach by copying a single T&C line:

Bonuses have aggressive turnovers, but do so because REAL MONEY IS NEVER LOCKED. You place a real money bet, bonus or not and can withdraw it immediately. It also forms a barrier against syndicates, fraudsters and others allowing us to push ahead some large bankroll offers for that extended first-time experience.

Secondly, its counter REAL TIME – see our reviews. There is ingame bonus metric bar showing every player how far from turnover they are at all times. Same goes for promtions.

Finally, you can see your personal RTP% at all times, per game, per session and lifetime so that a simple “I’ve had a shitty run” to my CS staff can get you instant bonus reward so you can have your bang for your buck at all times.
My entire team (coming from Betfair, Betsson, Intercasino, Tipico, BetClic, etc.) worked and I do mean worked their *unmentionables* off, to create a platform that does nothing else but work FOR a player to the highest of extent, with sole purpose to really DO make a difference and give a service & transparency deserving of a great operator – while mitigating the risk of thiefs & fraudsters out there; and quite frankly, to see some guy half-read and half-look at what’s presented, pick a line our of T&C’s and just piss all over the brand ignorantly in a one liner is something I will not allow. I challenge you to try the experience as a player and give me, publicly, your most honest feedback – or not. Just don’t be so ignorant in your assists of a business trying its hardest to in fact protect and offer its best to you. While yes, surprisingly (or not?), make a profit and safeguard itself.

Your move.

Igor

lmao, Igor.

I merely stated i would never deposit for the match bonus, and for you to say that i attacked you was merely wrong, i think a lot of people in this casino can see that was not an attack but merely me stating i would not deposit at your casino because of the bonus wager reasons it was really that simple, i never said your casino was bad what so ever and for you to then come to this forum and attack me in that way is clearly bad on your part, seeming you own a casino

i did nothing wrong in saying what i said, it was not nasty in anyway, this is a open free forum, we can say what we like when we want, and that is how it works.

but you attacking me is totally wrong and out of order

Good Day mr aggressive casino manager

LuckyRJ

Lucky,

To copy a single line from T&C's and out of context, only pointing out the negative, and disregard someone's post as such can only be done in bad faith.

If you do not want to play, why make the effort to diminish someone else's praise? Why put the effort into looking, typing, posting if you are only to take an item you perceive as negative and stop there. You did not correct previous post, you did not speak about cash-out speed as the player did, you did not speak about experience in any way - what you did is simply act in a derogative way with no reason or intent but to ... well I guess slander the competition (seeing that 100% of your prise seems to go to a very specific operator group).

Very possibly a casino affiliate yourself one might even think.

If not, you are indeed free to state the your opinion, as a vocal member of the community, you also have the responsibly to make it honest and thorough or at least non-misleading.

Since that post also coincided with accusation that our players work for us - I did feel I needed to offer a bit of realism.

What I wrote is not an attack - simply an observation stemming from 7 pages of your posts researched and conclusion drawn that you really don't like those pesky turnovers.

As I said, with pride, come check us out or not - but at least make an honest attempt.

Sincerely,

Your "aggressively passionate" Casino Manager.

But i am absolutely disgusted you have come here reading my posts and accusing me, and now you are accusing me of being an affiliate myself, come off it lol

I deposit in trusted casinos, i say what i say just because i made a post in this thread stating what i stated does not mean i should then do a full review of your casino, i never do that or i do but very rarely in certain circumstances when i feel i want too, we have different moods and my posts reflects my moods.

and it isnt the fact i am a no deposit guy what so ever, i deposit a lot at trusted casinos, AND i ALSO deposit in casinos for DEPOSIT bonuses sometimes, and those sometimes i do is when they do not have really high wagering requirements and that include the deposit in the wager too.

I will continue to play in those casinos i know and trust just like everyone, so DONT ACCUSE ME of attacking your casino because I DIDNT what so ever and this is my last reply on this thread, so please dont continue to target me, you are making yourself and your establishment worse

LuckyRJ

I may not agree with RJs post, but personally I DO find yours (the rep's post) offensive; you're supposed to be the professional here. Regardless of whether you agree to his opinion, it's HIS opinion.

edit: i re-read, and feel I have to expound. (I still stand by what I say). Noone here has an obligation to promote your casino (members)..it's not my obligation to find good things to say. I'm welcome to disseminate and pick and choose which aspects I may or mat not like...whether I compliment or criticize is at my leisure. As is RJ's. If he finds the term harsh, that's his prerogative.

You have a fair point Dino; and re-reading it I wish I didn't blurt it out in 10 minutes flat.

It's something I'll have to live with and cannot take it back - which is a beauty of public communication in its own right. Some real questions arise about this user looking at history of posts which contributed to the nature of the reaction. I still wonder why anyone would come on to slander a casino  and take away a players post without any other agenda really and I don't think 'mood' is a valid response.

However,  professionalism really is a one-sided prerequisite and I've failed ours in this instance so apologies are due - my apologies to you Lucky. I hope you enjoy your game-play on Casinos you do trust.

I dont see anything wrong with Luckys post, actually he normally does complain more than that sorry Lucky you know its true, but i do still think you are a good enough person.

Lucky really  didnt deserve the attack , not to mention the personal information about his play.

Igor--- I understand it says in terms and conditions you can release usernames, but wouldnt you want to check with you players first before doing such?  Thats a better approach than saying "oh i can do this its the terms",  that just looks more greedy and rogue rather than a professional, personal approach.

I do understand you apologised which helps, but your "head of the casino" and have plenty of history posting elsewhere and should never allow it to get out of hand.  Now we are all human and noone is perfect so maybe a bad day.

Your 25x wagering is not the highest or lowest WR I am sure we have all seen, so really no big deal, it was just Luckys opinion.  Now I hate to assume, but I am sure Lucky has played with that WR somewhere before and will probably play with it again.  I have seen Lucky complain many times about a casino , but then go back to that casino and play. If it wasnt for the personal attack he may have ended up depositing with you eventually.

Hey BM, thank you.

Understood and agreed, as I said, should have checked myself and cant take it back. It was heated and it happens and yes - we are human.

It was important to defend the players for me and show we aren't some back-ally operation that fakes profiles which is what hit me most since our player defended us and came under attack for doing so.

And just on that note - i wrote the nicknames down   which are visible on site in winners column - god forbid we published usernames. I also checked that they aren't the same to ensure safety, but allows whoever wants to check that we really aren't faking profiles.

it backfired, but you live and learn - we'll do this again when the NetEnt integration is finished and handle it better.

To Igor, please mind to be respectful to RJ or any other members.

I do understand that things can easily get heated, and that we are all humans, but the way you addressed this issue was a pretty bad PR.

We at LCB expect nothing but professionalism from our approved casino representatives.

Having that said, I do recognize you made an apology and I appreciate the gesture and I hope RJ and others will do as well.

You have to understand why RJ and BMWSTACK made their posts and their logic behind this. Often we see posts like this, made by newbie members praising for XYW casino. This is what in online world is known as shilling and for which we at LCB have zero tolerance.

I do recognize that the original posters didnt have malice in mind when they made their posts, but not knowing their motives to the rest of us it came as a classic shill(er) MO.

But even if we knew their original motives we would still be very suspicious in regards to their posts being a genuine experience or just the way they can squeeze out a bonus for themselves.

I also do understand the logic behind your decision to ask your players to post their EXP and in return award them with a bonus. It's the way your brand can get some good exposure at forums.

But in this case it backfired, as ppl here are well educated when it comes to situations like this

cheers
Zuga

excellent post Zuga very fair response i reckon.

i joined bet-at.eu a few months back and would like forum users opinion on it and if they had any winnings i wouldnt be a huge better but have put a fair few euro into this site and never even had more than an hours play the slots just dont seem to pay as much as every other microgaming i have played now maybe this could be my luck but after quite a few dep's i would like forum members opinions, now they are a great site for promo's and freebie chips emailed however maybe thats because slots do not pay out if anyone has experience of this site plz do post i would like to know if im wasting my time