English Harbour casino (very bad casino)

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Last post made 15 years ago by annalarossa
annalarossa
  • Started by
  • annalarossa
  • France Newbie 3
  • last active 15 years ago

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  • annalarossa
    • Started by
    • annalarossa
    • at Oct 21, 09, 09:42:34 AM
    • France Newbie 3
    • last active 15 years ago

    Hello everybody.
    Is there anybody who can help me, please?
    This is my problem: I played free bonus at English Harbour casino, I won and request withdraw winnings coming from free chips ($50) but....they tell me that I must deposit before withdraw (??????? T&C don't say anything about this...). Well, I deposited $20 to verify my Moneybookers account and I go to withdraw but......they add another bonus and $800 wager requirements!!!!
    Then I go to chat, I explain my case and they cancel the bonus and they tell me that now I can withdraw winnings. So I go to cashier: there isn't bonus but there are wager requirements again!!!!
    I sent 2 e-mails to English Harbour Cashier but they didn't answer me yet.
    Could you help me to have my money, please?
    Thank you in advance. Bye.

    English Harbour

    2.7/ 5

  • Lipstick
    • Replied by
    • Lipstick
    • at Oct 21, 09, 10:02:52 AM
    • United States Admin 13900
    • last active 16 hours ago
    Hi Anna,

    When making the playthrough on a free chip, it usually requires making a deposit. Never take a bonus deposit in this situation as you have found out.

    I would continue to contact live chat. English Harbour is considered a reputable casino.

    I wish you the best of luck and hope this issue is resolved soon. Please keep us posted!

    Lips
    Rated:
    English Harbour

    3.5/ 5

  • drpsyce38
    • Replied by
    • drpsyce38
    • at Oct 21, 09, 07:22:10 PM
    • United States Super Hero 1493
    • last active 5 years ago

    My experience with English Harbour is VERY positive.  Very fair play and VERY fast payout.  I have won more there than any casino online. 

    Yes, Lips is right on as usual.  Be VERY careful about taking bonuses.  Some like bonuses so they can play for a period of time.  For me, I like to deposit, win fast, cash out. 

    English Harbour

    2.7/ 5

  • annalarossa
    • Replied by
    • annalarossa
    • at Oct 22, 09, 03:31:41 AM
    • France Newbie 3
    • last active 15 years ago

    Hello everybody.
    I would say that it's all right about English Harbour casino.
    They paid me last night.
    Bye

    English Harbour

    2.7/ 5

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