Hiya LCB'ers
Due to some of the complaints about online casinos in recent months it is important to know what to expect before making a deposit or withdrawal. Many of these situations can be avoided and in many cases players are not doing their homework or ignore the warnings.
I am mainly referring to players who complain about certain casinos when in fact it could have been easily avoided. Of course there are legit complaints and sometimes deposits/withdrawals go awry and LCB is here to help.
But when a player makes a deposit, takes a bonus and wins only to find out their withdrawal has been declined or winnings reduced due to not following the terms and conditions, the casino is blamed. Reading thoroughly what games are restricted, max cash-out on bonus, max bet and wagering requirements will greatly reduce the anguish and players will know what to expect.
Always read the withdrawal terms including what is the min/max payout per week/month, how long it will take to process your withdrawal and what your banking options to withdraw are.
If you can't find the terms or don't understand them ask support to make it clear.
If you don't like the terms don't play there only to complain after the fact when you knew what you were getting into in the first place.
And by all means if the Casino has a LCB Warning or too many members have posted complaints about a particular site don't play there!
Too often players go back and keep playing at the very casino they continuously complain about.
Play only at casino that have built a good reputation and have positive feed back from those who know best, the members that have played there.
Only when the terms and conditions are not adhered to as specified by the casino is a complaint considered legitimate.
For US players they need to know before making a deposit they could face delays on withdrawals due to processor issues that is beyond the casino's control. And if there is, the best policy for any casino to follow is to let the player know upfront and not make up excuses, or ignore players concerns when contacting support. It would save a lot of grief of broken promises and build a better relationship with their customers.
It is your hard earned money you are playing with so play wisely.
Lips
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When I redeem points to cash (USDT 25$) When I redeem points to cash (USDT 25$) and buy products in LCB shop more than 5$ before redeem cash (USDT 25$) 2nd time. I would like to share my experience...
ReadWhen I redeem points to cash (USDT 25$)
12 8102 months ago
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- Started by
- Lipstick
- at May 15, 13, 11:40:15 PM
- Admin 13900
- last active 23 hours ago
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- fried-eggs
- at May 16, 13, 08:55:12 PM
- Super Hero 1053
- last active 4 years ago
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- liquorman
- at May 17, 13, 10:17:00 PM
- Sr. Member 451
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- Feelin froggy
- at May 27, 13, 07:44:52 PM
- Superstar Member 6049
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- bongo
- at May 28, 13, 12:01:53 PM
- Super Hero 1840
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- bruno234
- at Jul 21, 13, 06:57:08 PM
- Full Member 208
- last active 3 years ago
the advice is good and true, yes.
however, related to that (and this is only a sugestion), LCB also should have something marked in casinos with "predatory terms", specially for newbies (and i am not talking to me, because i may not post a lot, but i already play since 2007)
like most of the playtech casinos that dont pay the withdrawals in full to the player, neither increase the weekly max cashout for that cases, but playtech pays in full to the casino, so if a casino wins a progressive jackpot, is not the player winning, its the casino that is winning the lottery
because it will stay with player´s money i dont know how many years -
- Replied by
- luckiestgambler
- at Aug 05, 13, 01:23:59 AM
- Sr. Newbie 48
- last active 7 years ago
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- Replied by
- blueday
- at Aug 06, 13, 03:10:54 AM
- Almighty Member 37999
- last active 2 years ago
to add, during withdrawal and they ask for your documents, ensure to cover the middle 8 digits of the card and the first four at the back; example: 4321 xxxx xxxx 1234 (front); xxxx 123 (back) just to ensure that your card will not be compromised.
On the back it should be "1234 xxx" - it's those last 3 digits that should be blacked out (known as CVV (Card Verification Value) aka CSC (Card Security Code).
blue -
- Replied by
- luckiestgambler
- at Aug 07, 13, 03:13:13 AM
- Sr. Newbie 48
- last active 7 years ago
to add, during withdrawal and they ask for your documents, ensure to cover the middle 8 digits of the card and the first four at the back; example: 4321 xxxx xxxx 1234 (front); xxxx 123 (back) just to ensure that your card will not be compromised.
On the back it should be "1234 xxx" - it's those last 3 digits that should be blacked out (known as CVV (Card Verification Value) aka CSC (Card Security Code).
blue
really? wait. a playtech casino asked for this before for withdrawal. i gave it of course. they said that it's necessary for them to have it for processing the WD. -
- Replied by
- luckiestgambler
- at Aug 09, 13, 03:05:38 AM
- Sr. Newbie 48
- last active 7 years ago
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- Replied by
- casinoexclusive
- at Nov 22, 13, 03:28:19 AM
- Sr. Newbie 22
- last active 8 years ago
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- Replied by
- footdr
- at Nov 30, 13, 08:07:49 PM
- Sr. Member 403
- last active 4 years ago
I agree. However, beware as it often difficult to determine their terms from what is written on their websites, so I would add to either email or chat with support(and save the chat) with your specific concerns. Thus you have documentation should an issue arise.
Additionally, beware that they often change their terms without updating their website or advising you of the changes. So, you might have to chat with support to determine if changes have been made since the last time you deposited. -
- Replied by
- Lootva
- at Dec 01, 13, 03:39:37 AM
- Super Hero 1712
- last active 3 years ago
I agree with footdr, and I always check with the support about the terms, and check about the document verification part, which I try to do before winning, just to be able to get my withdrawal as soon as possible when I do win...
Oh, and definitely never send a full card number to anyone. -
- Replied by
- luckee7
- at Dec 15, 13, 11:18:31 AM
- Full Member 146
- last active 7 years ago
Great Topic and great advice by Lips,"you should know what to expect"
There seem to be a lot of discussion about the Virtual group being bad and since this topic is about knowing what to expect before you play, I'd like to share some experience I've had so readers will know what to expect there vs. say Club World. Over the past year I've played at both Captain jack (Virtual group) and Alladins Gold (Club World) casinos a lot. Alladins Gold pays my credit card directly, usually within a week, good support, friendly staff, but I have had a hard time winning much, though I am in the green. Captain Jack on the other hand, I've won a lot lot more, also has friendly staff, but every time I win I have to wait and email and email and chat to keep reminding them etc to get paid in an average of 6-8 weeks. I have to add too that I have been paid every time every cent at both casinos. For me there's just the difference of winning amounts and time to get paid (my experience) I still play at both but know what to expect at each. -
- Replied by
- gabby
- at May 19, 14, 02:09:04 PM
- Mighty Member 3326
- last active 2 years ago
Thanks for the tips and advice Lips... and everyone else.
It is always nice to get feedback from other members.
I made a cashout at Club World with no problems. Obviously had to wait the 48hours before it was processed.
What gets me? I paid the $25 for a courier check. Club World sent me an email with a fedex tracking number. I checked and the check has been sitting at my local fedex location for 5 days. There is a notation it is 'not deliverable' until tomorrow (Tue). Makes zero sense to me....the delay. -
- Replied by
- HER74
- at Apr 08, 16, 07:45:17 AM
- Jr. Member 75
- last active 5 months ago
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- tiffany.macdonald
- at Apr 25, 16, 01:07:03 AM
- Newbie 3
- last active 7 years ago
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- Replied by
- coolsongss
- at Jul 04, 16, 02:01:16 PM
- Hero Member 718
- last active 1 year ago
Hello,
Your advice and suggestions are very valid all the time. Players have to read the T&Cs very carefully, before making a deposit. And on the other side, casino consider as a regular depositing player who has not abuse any bonus policy, then they actually can apply T&Cs in less strict way, as I have experience. For example, in many casinos, it says that withdrawals from free bonus in a row can be denied. But, UptownAces and Slotocash where I am a VIP level playing well over one year or two, they gave me the withdrawal from free bonus after one free bonus (Lost). The amount was the max of $500 then. As I remember, I had one more same case in Grande Vegas, too.
If you avoid the sheer rogue casinos, it depends how you build up on your plays.Rated:3.5/ 5
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- Replied by
- estherqing
- at Apr 25, 17, 09:59:01 AM
- Sr. Newbie 43
- last active 7 years ago
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- xxxDEVILxxx
- at Apr 30, 17, 05:39:41 AM
- Full Member 241
- last active 4 years ago
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- Minitinkerbella
- at May 07, 17, 01:42:09 PM
- Sr. Newbie 20
- last active 2 days ago
I want to make a deposit at gossip slots or drakecasino but I have played my two bonuses and I do the freeroll tournament every day will that screw me up when it comes time to cash out minitinkerbellaRated:3.8/ 5
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- Replied by
- coolsongss
- at May 21, 17, 12:21:07 PM
- Hero Member 718
- last active 1 year ago
These days, I think that I am pretty luckier with free chips than before.
The other day, I withdrew $50 max from iNetBet USD Casino where the odds are really bad.
And yesterday, I got the freeroll prize ($15) in iNetBet USD which attach 15x wagering on the winning with the max withdrawal of 10 x prize only. And anyway, I made it up to the max withdrawal, waiting for it.
And a few weeks ago, I made another withdawal with LCB 20 chips from Casino Extreme, too.
But, the overall success frequency is 2~3 out of 10 free bonuses.
Rated:2/ 5
4/ 5
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- Replied by
- Вася Пупкин
- at Jul 17, 17, 11:44:05 PM
- Full Member 220
- last active 8 months ago
Very correct words you say and give useful advice, I never get lazy, I am amazed for a little time and read all the rules and conditions, especially if I take a deposit bonus, it is better to lose 10 minutes of my time and learn everything than to have big problems and lose my winnings Because of his own mistakes, perfect for not knowing.
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- Replied by
- Ethan Young
- at Oct 16, 17, 08:51:08 AM
- Newbie 2
- last active 7 years ago
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- Replied by
- Vanenhox
- at Jan 23, 19, 03:02:52 AM
- Sr. Member 262
- last active 9 days ago
One little thing I have learned in life is that no matter how unfair a contract might be, either written or verbal, if you agree to it's terms you are then honor and duty bound (not to mention legally) to live up to fulfilling said contract.
Casino terms and conditions are a contract you agree to when you take a bonus. So yes what is said here about that is true. My gripe is that playing at a casino should not require spending two hours carefully reading and trying to understand many paragraphs of legal language.
I wonder if anyone knows about the new law in Denmark that restricts online casino's with a Danish Gambling Authority license from requiring more than a 10X playthrough on bonuses?
Can anyone tell me if casino's are honoring this new law which went into effect in January this year 2019? I did get a 100 kroner bonus from Mr. Green after the new year and it seemed the playthrough went very easy and fast and I withdrew 600 kroner without any trouble.
I would really like some confirmation that this law is in effect and if anyone has any knowledge I would appreciate your sharing any details about the new law.
Does it apply to all bonuses or just certain types of bonuses? I could not withdraw 100 kroner of my balance recently from Mr. Green so I am also wondering if the bonus amount is somehow not withdrawable even though the new 10x playthrough is met?
Anyone giving me any info who knows more about this would be much appreciated.
Thanks and good luck to all
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- Replied by
- laurentr3865
- at May 20, 19, 09:09:01 AM
- Hero Member 997
- last active 2 years ago
I always read the casinos review and the terms and conditions before playing. I don't deposit in casinos with warning and only play regularly in top rated casinos. I sometimes play free spins or no deposit bonuses in new casinos or in casinos with medium or bad rating. If I win and cash out without problems, I sometimes make a minimum deposit in these casinos. I cashed out for example 200$ won from 2 free chips and deposited one time in Vegas Rush Casino, but I was very carefull because of their 2.1 rating.
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- lucykray
- at Aug 21, 19, 05:45:08 PM
- Full Member 137
- last active 3 years ago
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- George KENLAY
- at Sep 02, 19, 01:20:00 PM
- Newbie 2
- last active 4 years ago
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- CharlesHewitt
- at Sep 25, 19, 11:16:54 AM
- Newbie 3
- last active 4 years ago
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- Replied by
- Roxid108
- at Aug 22, 20, 03:41:59 AM
- Sr. Newbie 19
- last active 1 year ago
This is really good information and I think one thing that we need to remember is that they are Running their business to and they need to make their money that, (that was kind of more for myself because I like my no deposit bonuses) and free spins but yes to be verified wait for the baby occasions to go through to make sure that they take bitcoin or do you have a bank account that can be wired money to how is the plate back is it 50 times through or 100 times or what's the max cash out I mean some of these casinos are just fake but some of them really want you to prove that you're real to
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- Replied by
- Roxid108
- at Aug 22, 20, 03:45:03 AM
- Sr. Newbie 19
- last active 1 year ago
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- Replied by
- Bixy
- at Aug 24, 20, 02:13:44 AM
- Moderator 4620
- last active 5 days ago
I would suggest you to choose No Deposit bonuses in order to test out the casino before depositing. Secondly, it is important to check the casino ratings as well as the members' comments. It is also helpful that here at LCB there is the list of the Casinos with the warning sign to let the players know what to expect and warn them about the potential consequences Rogue Online Casinos .
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- Replied by
- Antony Silva
- at Sep 19, 20, 09:24:30 AM
- Newbie 6
- last active 3 years ago
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- Replied by
- Eknarin Thuriwan
- at Sep 28, 20, 09:25:48 AM
- Sr. Member 331
- last active 1 day ago
Before I deposit 10 euro. I always expected to withdrawal immediately if my balance has been reached 200 euro.
But in real life: After few minutes my balnce is already exceed 200 euro goal.
And then I kept playing and playing. Accidentally hit 1400 euro.
No, I should make withdrawal now.
But I'm not doing it. Finally I realized, I am stupid.
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- Replied by
- Bixy
- at Sep 29, 20, 01:43:57 AM
- Moderator 4620
- last active 5 days ago
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- maiwen63
- at Oct 04, 20, 11:15:34 AM
- Super Hero 2328
- last active 32 minutes ago
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- Candice Razo
- at Oct 20, 20, 04:43:59 PM
- Newbie 5
- last active 16 days ago
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