I have a problem with 888.com

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Last post made 15 years ago by zuga
TheChief
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  • TheChief
  • United Kingdom Newbie 1
  • last active 15 years ago

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  • TheChief
    • Started by
    • TheChief
    • at Dec 07, 08, 07:17:26 AM
    • United Kingdom Newbie 1
    • last active 15 years ago

    I'll do this in bullet points as it's complitcated.

    1. I deposited $250 into 888.
    2. My account is credited with a free $3.
    3. My account is credited with a $63 bonus (25% of $250 deposit)
    4. I wager 2x bonus in comp points as per the T&C's. Bonus is $200 in all, so 400 comp points, which is $4000 wagered.
    5. My account is credited with another $137. Therefore total bonus is $137+$63=$200.
    6. I request a cashout for all my money in there, which is $573 (I ran hot smiley )
    7. 888 send me an e-mail saying that I still need to wager another $237.

    This is what I don't understand. I have wagered 2xbonus in comp points and they credited my account with all the bonus. Why are they telling me I need to wager another $237?

  • zuga
    • Replied by
    • zuga
    • at Dec 07, 08, 07:53:56 AM
    • Yugoslavia Admin 8368
    • last active 1 day ago

    After acumulating the total amount of 400 comp points or wagering the  $4000 and receiving second part of the welcome bonus ($137 in your case ) you must wager it 2x to cash out.
    So 2x $137 =$274 or in  your case still left with $237 to wager.

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