We have tested again BoVegas Casino!
Our tester did receive the winnings but there were some issues and delays, unfortunately,
To find out more about this latest test, please read the full report!
In this video report, we bring you details of the BoVegas Casino investigation. If the name sounds familiar, there’s a reason for that, as it was already tested in 2023. The then test revealed countless issues, proving that the “Warning” badge was deserved.
However, the operator was moved to probation, during which no complaints were submitted. Having passed the probation period, the brand was put under the microscope once again, to see how things stand for the time being.
Curious to find out more details? Stay tuned for our full video report on US-friendly BoVegas Casino!
Registration
Having registered on a previous occasion…
… the tester only logged into his account. The only thing he did with regard to his data was ask a support agent to change his phone number.
Deposit
Bitcoin is one of the cryptocurrencies online casino players most often opt for…
…and so did our tester for this investigation. He deposited EUR 201.23/ 0.00834864 BTC on October 5, 2023.
The available methods include cards, cryptocurrencies, and a deposit-by-phone option. The minimum amount to deposit is $25 or $50 for selected cryptocurrencies. No wagering requirements are imposed on straight deposits.
KYC
ID verification should be something that doesn’t include much hassle…
…especially if opting for Bitcoin to deposit and withdraw. That’s not the case with this US-friendly operator.
Our tester submitted some documents on October 5, 2023, and received confirmation that his account was validated. However, when he attempted to cash out a day later, it turned out that something was missing. He provided a Bitcoin wallet address, and bank info, as requested, and finally had his account verified on October 18, 2023.
Although the whole process took a while, what needs to be mentioned is that the support department was of great help. The agents responded efficiently, helping our tester deal with all the obstacles and guiding him through the KYC procedure.
A detail worth noting is that the support department claims the document verification timeframe is 4 business days, whereas the Terms say 3 working days.
Gameplay
Playing games was undoubtedly the most entertaining and the least troublesome part…
…of this investigation. The slot games our tester checked out include Legend of the High Seas, Cash Bandits Museum Heist, Big Cat Links, Fortunes of Olympus, and Mighty Drums. He had a couple of wins and he also triggered a variety of interesting features.
Withdrawal
The first attempt to cash out took place on October 6, 2023…
…but it failed, as the account turned out to be unverified. As mentioned in the KYC section, the tested supplied the missing docs, and finally made a withdrawal request of EUR 100.35 in BTC on October 18, 2023. He received EUR 100 on October 27, 2023.
The maximum weekly withdrawal is $2,000, whereas the minimum is $100 for all available methods, which is way above the industry’s average. It takes 7 working days to process the cashout request and an additional 7 to 10 business days for funds to appear in the player’s account.
Conclusion
Before we conclude, why don’t we take a look at the crucial moments of the test once again?
• Tester of the day: perobet
• Registration: already registered player
• Deposit of EUR 201.23 EUR 201.23/ 0.00834864 BTC made on October 5, 2023
• KYC: images of passport and phone bill submitted on October 5, 2023, received mail that the account was verified on the same day;
• Additional KYC done on October 10, 2023, when the tester provided confirmation of the BTC deposit in the mail, but on October 11, 2023, bank details were required and two days later he also provided his BTC wallet address in the mail
• Account finally verified on October 18, 2023
• Initial withdrawal of EUR 100.35 in BTC requested on October 6, 2023, failed due to the account being still unverified
• Withdrawal of EUR 100.35 in BTC requested on October 18, 2023
• The tester received EUR 100 in BTC on October 27, 2023
As you can see, significant improvement was made in the customer support sector, but the payouts are still slow, and so is the ID verification process. Yet, it is still unlicensed.
All things considered, the operator is given a new chance to prove that removing it from the warning and afterward from probation was a wise decision.
We hope this video helped you decide whether BoVegas Casino is the platform that meets your demands! Gamble responsibly and stay tuned for more insightful video reports!
https://jswqzs.com/news/bovegas-casino-re-tested-13-days-for-kyc-to-withdraw-in-btc
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