You know how stringent our team is when it comes to misdeeds online casinos try to get away with, such as slow or denied payments, unresponsive support, the absence of a license, fake games, and things like that. Operators caught with any of these immediately get exposed, and depending on the severity of the situation, either end up on a warning list or blacklisted.
However, in the meantime, some operators realize that willingness to improve and start treating players with respect can help them recoup their reputation, so they decide to improve. Something like that happened with 22Bet Casino.
Having spent a couple of years on the naughty list, 22BET Casino went a long way from holding a warning badge, to successfully passing probation.
What frustrates players a lot are slow cashouts, but what frustrates them even more are denied withdrawals. That’s what earned 22BET Casino not so not-so-hot position on the warning list. Although the operator in question has a representative on our Direct Support Forum, the person in charge wasn’t of much help as all they did was justify the casino’s failures.
Complaints dating back to October and November 2018 both involved denied winnings, one due to abusive behavior which eventually resulted in a permanent ban. Making the situation even worse was the casino’s attitude, as they distorted the facts and accused the customers, without enough proof.
Due to the lack of evidence, and the willingness to resolve the situation in a civilized manner, there was nothing our team could do other than to attach a warning badge on 22BET Casino.
In the meantime, the management of the casino realized that such practices would lead them nowhere other than on the “worst casinos” list. And that’s hardly something a casino would want for itself.
Eager to turn over a new leaf, the operator put all the efforts into resolving all the issues posted on our support forum. Our team noticed those efforts and decided to give the operator another chance. 22BET Casino was placed on probation in May 2024, which meant a step closer to removal from the warning list.
As no issues appeared in the meantime, it was evident that their intentions were good, so we are happy to announce that they are back in the realm of good guys. Time will tell whether that was a wise decision.
Teamed up with Wazdan, 3 Oaks Gaming, Belatra, Spinomenal, Evoplay, Mascot, Eurasian Gaming, and many other studios, 22BET Casino features an impressive selection of games. On top of slots, table games, and their live dealer counterparts, players can discover bingo, e-sports, poker, and other exciting genres.
Paying attention to the “Bonuses” section, players can spot a variety of interesting offers. On top of two types of welcome deals, the operator features reload bonuses, cashback, accumulator offers weekly races, lottery, and so on.
Points earned while playing games can be redeemed for all sorts of goodies in the Shop, such as FS, free bets, and other valuable rewards.