Unlicensed OnlineCasinoGames Casino Tested: Multi-Day Withdrawal of USD 375.27 via Bitcoin

Exploring our ever-growing directory of online casinos, you will encounter all sorts of casinos, including the ones operating without a license. While our team generally advises players to steer clear from such platforms, we are pretty much aware that some players find it hard to resist.

For that reason, we went the extra mile, and came up with this testing project, providing much safer insight into such platforms. This time, we were curious to take a closer look at OnlineCasinoGames Casino, a US-friendly & crypto-ready platform that runs business without a license.

Before we dive deeper into more precise details on our tester’s experience with OnlineCasinoGames Casino, allow us the share the crucial moments of the investigation with you:

• Tester of the day: perobet
• Date of registration: April 17, 2024.
• ID verification: proof of address and proof of identity submitted via mail on April 17, 2024, additional documents (selfie and up-to-date proof of address) sent on April 22, 2024
• Deposit of USD 180 in Bitcoin (0.00284442 BTC) made on April 18, 2024, received USD 171.59 due to BTC value fluctuation
• Withdrawal- The first request of USD 375.27 via BTC made on April 18, 2024, declined on April 22, 2024; the second request submitted on April 24, 2024, approved and credited on May 2, 2024; the tester received USD 380.38/ 0.00642 BTC

So many days for Bitcoin withdrawal to be processed indeed is too much, isn’t it? Aren’t Bitcoin and other cryptocurrencies supposed to be synonyms for efficiency? Was such a long processing time in line with the operator’s Terms or did some issues occur, resulting in postponed the approval of the transaction?

If you want these and many other questions answered, stay tuned for the complete test report on unlicensed OnlineCasinoGames Casino!

OnlineCasinoGames Casino Overview

Equipped with a multiverse of cryptocurrencies, OnlineCasinoGames is a platform that allows players to fund the account and cash out using BTC, ETH, USDT, USDC, and many more.

In partnerships with Realtime Gaming / Spinlogic Gaming, and ViG, the platform is equipped with a variety of slots, table games, video poker, specialty games, and many other adventures. In terms of promotional packages, the site accommodates welcome offers, daily match bonuses, sets of casino spins, and so on. The operator also offers a 5-tier Loyalty Program (Opal, Ruby, Saphire, Emerald, and Diamond), with numerous perks for an even more memorable casino experience.

However, the site doesn’t have a license, and that’s definitely a signal for players to pay attention when visiting this platform.

Registration

On April 17, 2024, our tester accessed OnlineCasinoGames Casino aiming to create the account. All he had to do was fill in a simple 3-step form. During the first step, he provided some basic info such as first and last name, e-mail address, and login credentials.

The second stage required him to enter the country, city, state, address, and ZIP/ postal code. During the final/third step, he typed in his birthdate, gender, and mobile phone number and agreed with the Terms and Conditions.

As soon as the required info was provided, all there was left to do was verify the e-mail. The tester received the verification code via mail and completed the process.

It’s important to add that if a player wishes to close the account, they cannot do so as long as there’s a withdrawable balance on their account.

ID Verification

Waning to ensure all potential obstacles are eliminated, the tester decided to verify his identity before playing games. to find out whether this step is necessary, and if so, which documents are needed, he contacted the live chat support.

The support agent informed the tester that the following documents are needed to confirm a player’s ID:

#1 Proof of identity

#2 Both sides of a card used to fund the account (but without the intermediate digits and CVV visible)

#3 Proof of address (a bill issued in the previous two months; the address must match the one supplied during the registration)

#4 Account validation (needs to include Credit Card Validation and Banking Validation)

These documents need to be sent via e-mail and they are usually approved within two to three business days. As the tester didn’t intend to deposit via card, he was advised to ignore the second and fourth requirements.

He followed the instructions and sent the required documents (#1 and #3) via e-mail. Interestingly, a bit over an hour later, the casino responded, letting him know that the verification for his account was not required yet.

Deposit

A day later, on April 18, 2024, the tester decided to deposit USD 180 in Bitcoin (0.00284442 BTC). He typed in the desired amount of money, after which he was forwarded to his Mycelium Bitcoin wallet to complete the transaction.

With miners' fees applied, the expected amount to receive was USD 172.40/ 0.00300181 BTC.

A bit less than 15 minutes later, an e-mail arrived informing him that his transaction was successful. He received USD 171.59, due to BTC value fluctuations. The same amount was visible in his cashier as well.

According to the Terms, USD is the only currency a player can select during registration.

To deposit, players can opt for versatile methods: debit or credit cards such as VISA or MasterCard, and several cryptocurrencies such as BTC, LTC, USDC, USDT, ETH, and many others. The minimum amount for cards is USD 20, whereas the max deposit sum on a daily and weekly basis is $500, that is $1,000 per month. The maximum per transaction is limited to $300.

For cryptocurrencies, the minimum also starts at $20, whereas the maximum a player can transfer in a single transaction is $10,000. There are no daily, weekly, or monthly limits.

Gameplay

As soon as the funds were added to his balance, the tester could finally get down to the most interesting part of his investigation- playing games.

The first game he selected was Beary Wild, a 5x3 honey-themed online slot with 20 fixed paylines and a progressive jackpot. The next in line was Planet of the Roos, followed by T-Rex Wild Attack and Great Golden Lion.

A bit later he launched Cleopatra’s Gold Deluxe and then checked out Megasaur, the latter of which brought him USD 39.25 during Free Games feature.

He also played Jackpot Cleopatra’s Gold where he had multiple but not massive winnings. He then launched Spirit of the Inca, scoring a massive win of USD 245.70.

After a couple of more spins, he decided to submit a cashout request.

Withdrawal & KYC

Having finished his rewarding gaming session, the tester went on to make a withdrawal request amounting to USD 375.27, also via BTC.

Two days went by and the tester still didn’t receive his funds, so he decided to contact the live chat support team and inquire about the status of his request. The live chat assistant asked the tester whether that was his first time to make a request, to which the tester responded positively.

Also, the agent wanted to know whether the tester supplied the ID verification documents previously, and the tester mentioned the e-mail in which he was informed that no verification was needed at that stage.

According to live chat support, cashout requests are usually approved within 2 business days, after which it takes between 3-7 days for funds to appear on one’s account. The time depends on the selected payment method.

As no actions needed to be taken, all that was left was to wait. Two days later, on April 22, 2024, the tester received mail that his withdrawal request was declined.

On the same day, he received an e-mail from the support department about ID verification. He was required to submit a selfie in which he holds the ID document, and asked to provide another proof of address, as the one he previously sent was outdated. The mail noted that the proof needs to be dated within the previous 90 days.

He provided the required document via mail. On April 24, 2024, the tester decided to submit the new request, once again of USD 375.27 in BTC.

This time, he received a notification that his request was received.

A couple of more days went by, still without approval, which is why the tester reached out to the customer support team one more time. As far as the agent told him, the tester’s request was still under review from the payments team.

The agent also added that the average time for verification to be finalized is within 2-3 business days, after which additional 2-3 days are needed for withdrawal processing.

A bit later on the same day, the tester finally received approval that his transaction was approved and processed. He received USD 380.38/ 0.00642 BTC.

When it comes to withdrawals, the available methods are similar to those that can be used for depositing. Payment requests are limited to one per week, that is four per month. Processing time stated in the cashier is within 3 days.

No fees are imposed on any type of transaction, at least not on behalf of the casino itself. As indicated in the “Deposit” section, miners’ fees apply. Cashouts are usually returned to the same method as the one used to replenish the account. A player can have one pending withdrawal on their account.

Payouts are limited to $5,000 per transaction with applicable weekly and monthly limits, whereas the minimum withdrawal is set at USD 50. Limits can be increased based on the selected banking method, player’s loyalty status, or agreement with the account manager. Larger payments may be divided into installments.

Although the Terms indicate that the initial deposit value needs to be wagered at least once before the first payout, the chat agent told the tester that no wagering is imposed on deposits without a bonus.

Conclusion

While the Terms do state that processing time for withdrawals is a couple of business days, it is still too slow for crypto transactions. Digital assets are supposed to be processed maximally rapidly, eliminating any minute of waiting, let alone multiple days.

Customer support tried to be as helpful as they could, but response times were sometimes rather slower, especially with live chat support.

Overall, the tester didn’t have too many problems with OnlineCasinoGames, but the truth is that efficiency is not among the virtues this operator possesses. Of course, the fact that this brand operates without a license certainly cannot and should not be overlooked. Knowing so, proceed with caution.

Finally, our testers have already dealt with several unlicensed casinos, so if you want to find out how those investigations went, take a look at the following articles:

• Testing Unlicensed Avantgarde Casino
• Unlicensed Crypto Loko Casino Tested
• Unlicensed ETHPLAY Casino Passes LCB’s Test

If you have, by any chance, had experience with any casino that doesn’t hold a valid license, share your insights with us. Gamble responsibly!