Neteller, a popular electronic wallet service owned by Paysafe Group, has announced upcoming changes to some of the provider's terms and conditions, which will automatically come into effect on January 13th, 2018.
As described in an e-mail notification, the provider is currently sending out to all customers, the terms that define the way Neteller's services are provided will be modified to align with the new laws and regulations governing financial service providers in Europe, and also with some of the terms of other Paysafe companies.
Neteller's Account Terms of Use and VIP Terms and Conditions sections will be substantially amended or defined, specifically policies regarding thrid party providers, transactions history and prohibitions, personal information processing and complaints.
In the future, users will be able to allow authorized information service providers to access their accounts, however Neteller will keep the right to block third party providers who they reasonably believe are without appropriate consent. Funds safeguarding protocols will be clarified for better understanding, and considering the service is now a viable payment option in an increasing number of industry segments, the scope of prohibited transactions had to be expanded and will be made available to users. Customers will also have an easier access to transaction histories, and will receive a reminder each month to their registered e-mail address to log in, view, or download a copy of their past records. Complaints are to be handled more efficiently, in accordance with the upcoming policy which will soon be published on the official website, along with detailed instructions on how to report unauthorized transactions. In case of any future changes to the VIP T&C, customers will be notified 2 months instead of 30 days prior, or less if the changes are benefitial to them.
Those who do not agree to these changes may continue to use the services for the next few months, and than close their accounts before the effective date.
Tweeksta
6 years ago
Super Hero
i no longer use netteller coz i cant find any australian casinos that accept it anymore. this also means that skrill and paysafecard deposit methods are also not avail at those casinos that no longer accept netteller becoz all 3 are owned by same company
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coolsongss
6 years ago
Hero Member
The worst point of Neteller for me is that they deduct the VIP point every year, huh. I am a small depositor and player, so, my VIP points were small, but, I was very upset upon finding the points deducted automatically. They should make smaller cash items like $5 or $10 for users to redeem in their shop.
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pete118
6 years ago
Newbie
Neteller was the main banking option I used to deposit money on any casinos and now it can't be used in Australia. Skrill and paysafe are gone too. It is ridiculous what banking options Australian players have left to use now. So disappointed!!!
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Casinista932
6 years ago
Hero Member
By now both Neteller and Skrill are widespread to such an extent that they have become the main deposit / withdrawal tools on various gaming sites. It is up to the casinos to diversify the cash options and foresee the use of Paypal and Ecopayz or other ewallets in order to contain the hegemony of the Paysafe company which...
By now both Neteller and Skrill are widespread to such an extent that they have become the main deposit / withdrawal tools on various gaming sites. It is up to the casinos to diversify the cash options and foresee the use of Paypal and Ecopayz or other ewallets in order to contain the hegemony of the Paysafe company which translates into ever-increasing usage commissions.
Show moreOrmai sia Neteller che Skrill sono diffusi a tal punto che sono diventati i principali strumenti di deposito/prelievo sui vari siti di gioco. Sta ai casino diversificare le opzioni di cassa e prevedere l'utilizzo di Paypal ed Ecopayz o altri ewallet in modo da contenere l'egemonia della società Paysafe che si traduce in...
Ormai sia Neteller che Skrill sono diffusi a tal punto che sono diventati i principali strumenti di deposito/prelievo sui vari siti di gioco. Sta ai casino diversificare le opzioni di cassa e prevedere l'utilizzo di Paypal ed Ecopayz o altri ewallet in modo da contenere l'egemonia della società Paysafe che si traduce in commissioni di utilizzo sempre crescenti.
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Trinzies
6 years ago
Full Member
It has become quite obvious that Neteller's VIP program is a bit of a joke. I'm suppose to have my own personal account manager and 24 hour Live Support?? How is it that it's now over 20 days and I still don't know why I can't access my rewards points? I've had 2 emails to advise me that my issue has been escalated. I'm...
It has become quite obvious that Neteller's VIP program is a bit of a joke. I'm suppose to have my own personal account manager and 24 hour Live Support?? How is it that it's now over 20 days and I still don't know why I can't access my rewards points? I've had 2 emails to advise me that my issue has been escalated. I'm not sure what that means any more
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Fridayhigh
6 years ago
Newbie
Neteller use to be the number one e-wallet for online gambling. But since they signed a pack with the devil (Globalist) they have gone right down the drain. They even take business away from affiliates marketing sites on their own, as if they needed more money. Customer service has gone to hell outsourced to some eastern...
Neteller use to be the number one e-wallet for online gambling. But since they signed a pack with the devil (Globalist) they have gone right down the drain. They even take business away from affiliates marketing sites on their own, as if they needed more money. Customer service has gone to hell outsourced to some eastern block country and their fees are skyrocketing every month. I still use them just not as much especially while I'm in France as they have blocked most transfers to gaming sites except those approved. Like I said in other post the online gaming industry just seems to get worse by the day the more the government gets involved. And now Neteller books are open to about anyone and all agencies that care to snoop on your spending and transactions. Nothing is sacred or safe these days. Bitcoin clamp down will be on the horizon, in fact its already here. The more that anything becomes mainstream the more the powers that be have to control and take from it. How much is enough for these people in power. it seems never enough. live and let live, must be talking out my arse for that ever to be the case today
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