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LCB Interviews U.S. Instant Withdrawal Kings, Casino Brango and Casino Extreme

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November 15th, 2017
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Back LCB Interviews U.S. Instant Withdrawal Kings, Casino Brango and Casino Extreme

The ‘Instant Withdrawal’ feature is available from two U.S. friendly operators and many of you have raved about it! Casino Brango and Casino Extreme’s combination of fast cashouts and quality customer service are a recipe for success, so it’s about time we checked in with them to see what else is cookin’. How are they able to consistently ensure speedy payouts? Do they read the feedback you post here? What can we expect in the new year? We’ve got all the answers, plus a handy tip as to which progressive jackpot is about to pop. Read on for a closer look at these brands.

Q: LCB members have left great comments and ratings for both brands. The fast withdrawals are a hit among players, so how do you manage to process cashouts as quickly as you do while other there are other US-facing brands that cannot?

A: Glad you asked! We are actually quite humbled by the reviews and the love that was shown to us here. And you are quite correct, the Instant Withdrawals are a recurring theme with them. The key part of our Instant Withdrawals is communication. Our support team, the banking department, and the attending manager are in constant, direct communication which allows for a swift and coordinated review of any withdrawal request made. Once a withdrawal is approved by all three departments, it’s just a matter of our processor’s capabilities.

Q: From your perspective, which features make these casinos stand out most?

A: The relationship we develop with the people we work with. Whether you are a player, an affiliate or an employee, we will approach you with the same principles. Honesty goes a long way, and we’ve found that the trust developed with everyone we are in contact with was the main engine of our success, right from the very beginning.

Q: Apart from the design, are there significant differences between Casino Brango and Casino Extreme?

A: In its essence, Brango is the same idea as Casino Extreme: an Instant Casino. All of the main components are there: Instant Deposits, Instant Withdrawals, Instant Cashback, etc. The only thing we are trying to do differently with Brango is the Bonuses section. We noticed what players love most are no-restriction bonuses, and that’s exactly what we will be providing. Low-wagering to no-wagering is the range we are aiming for, with no max cashout limits all around.

Q: Does your team read and take feedback onboard from sites like ours?

A: Yes! We even have internal competitions amongst our Supporters about who gets the most name-drops in the reviews. Feedback is important as a guideline for improving, but it also gives us motivation. There is something about seeing a happy customer that brings the drive to a business, no matter what the product is, and we certainly take some of our motivation from you guys. Thank you for that!

Q: What are the brands offering in terms of jackpots?

A: We actually host Progressive Jackpots right now and have been doing so for quite a while now. Quick tip: Aztec’s Millions is at more than $2,300,000.00 right now. ;)

Q: What are the benefits of being a loyal player and how attainable are higher VIP levels?

A: Besides the obvious free chips, our VIP players enjoy increased withdrawal limits and get more Comp Points than before and they have access to exclusive VIP promotions. Higher levels also receive their personal Account Manager which they can contact 24/7. The personal account manager is authorized to arrange deals with the player and to get the perfect personalized bonus for each player assigned to him/her. We will also be implementing a couple of new tiers very soon, which will allow even more players to get their hands on the VIP goodies.

Q: Tell us something that players may not realize about the brands.

A: There isn’t much we hide from our players. We are straightforward with them and they always know what to expect. I want to reach out to those who haven’t experienced us yet and share one of the first things we teach our trainees: Treat each customer like the only person in the world. If you take a look at the player’s reviews, two main subjects come up: Instant Withdrawals, followed by our“amazing Support Team”. This is as simple as it can be. We treat everyone as a high-roller, and they love it. Another crucial thing is our problem-solving. When you initiate a chat or call us up, we will do whatever it takes to make you happy before leaving. Fix a problem, get your winnings, arrange a special bonus, just come tell us what you need. You will not regret it!

Q: Let’s talk about new games, promotions or other changes - what can players look forward to this year?

A: We’re quite happy with Casino Extreme as it is. Applying the policy: “don’t fix what’s not broken”, we will continue developing Extreme without drastically changing it. Application and Website optimization, new bonuses, social media presence, adding new VIP levels, etc. Casino Brango, however, will see its share of changes. We will stick to the main guidelines I mentioned above, but we will constantly be changing things up, paying close attention to our players’ reactions. Just this month, you will see a whole new repertoire of bonuses in Casino Brango. Can’t wait for you all to see it! As always, we would love to hear more from you, our players. Latest Casino Bonuses is the platform for letting us know what you think of our efforts. Any feedback is welcome, as it helps us improve greatly. We are looking forward to another joyous year ahead, and hope you will share with us even more than you did, during this amazing 2017! Thank you LCB, for helping us become what we are today.

“Thank you LCB, for helping us become what we are today.”

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