EveryMatrix has just released a compliance assessment regarding UK activity. The UK regulatory body raised concerns about the way the supplier organizes customer interactions. For these reasons, the operator's license has been suspended and the company must demonstrate that it has taken reasonable steps to provide full compliance with UK social responsibility duties.
Stance
EveryMatrix considers the review process a perfect opportunity to fortify its compliance procedures. The enterprise is fully serious about the UKGC’s notifications and has already taken steps to deal with problematic processes.
The London-based supplier has demonstrated a willingness for cooperation throughout the review process. It notified the UKGC about taken actions and steps for social responsibility purposes. It hopes that the regulator will reapprove the license shortly.
License suspension is based on a general assessment of EveryMatrix policy rather than particular cases of customers complaints. Meanwhile, the company continues to provide a completely safe and secure experience to users. It means that affected customers can enter their accounts and withdraw remaining funds during the suspension timeframe.
It could be noticed that suspension is not connected to the technical audit of the brand’s software. This means that the operator can still count on its B2B license in the UK. The B2B authorization remains active along with proceeds to supply UK operators with gambling software.
About the Brand
EveryMatrix is an excellent provider of API-based products and is a one-stop-shop aggregator of casino content. The company is also known as an integration platform, sportsbook and sports data provider as well as payment processing operator and supplier of the affiliate management system. EveryMatrix products operate as a single platform or independently one from another. The platform is flexible for accommodation with various clients including bookmakers and lotteries. The company stands out with more than 11 years of experience in the industry and over 400 employees. It has more than six offices throughout Europe and Asia and accepts customers from 120 jurisdictions worldwide.
coolsongss
4 years ago
Hero Member
In the article, the issues of EveryMatrix is not clearly stated, but I think that EveryMatrix would not be observing the regulations fully. From my experience, some of their casinos were not credible because they just closed many winning players' accounts on their own decision. They sent a short email mentioning self-excursion. I...
In the article, the issues of EveryMatrix is not clearly stated, but I think that EveryMatrix would not be observing the regulations fully. From my experience, some of their casinos were not credible because they just closed many winning players' accounts on their own decision. They sent a short email mentioning self-excursion. I hope that UKGC would scrutinize all aspects of EveryMatrix and its operating casinos.
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