Believe it or not, it has been a year since our very first test report was published, and we must say- both us and the players are richer for an abundance of valuable information regarding online casinos industry-wide. So far, around 60 casinos and plenty of bingo rooms have been investigated, revealing lots of surprises-both pleasant and unpleasant.
Speaking of, after quite a surprising outcome with Argo Casino and withdrawal completion after more than three months, our tester ventured into one more BTC-friendly venue to see how the operator handles Bitcoin deposits and withdrawals. For that purpose, she visited Bitdreams Casino, a Curacao-licensed non-US-friendly venue with lots of excellent games.
Judging by these highlights, the tester seems to have encountered no issues with this operator. The entire process was completed in less than 24 hours, which truly is a good example of efficiency. So, is this destination a crypto fans’ dreams come true, or there are perhaps some hidden nightmares for players? Stay tuned for the full Bitdreams Casino test report and find out!
Bitdreams Casino gathers a team of enthusiasts with wealthy experience in the industry, all motivated to rank this facility as an ultimate destination for punters looking for top-quality games and rewarding bonuses.
Thanks to numerous strategic partnerships, among which with Blueprint Gaming, BetSoft Gaming, Nolimit City, Quickspin, Thunderkick, and more, the venue features a gigantic collection of slots, table, and live games, including the ones optimized especially for crypto.
In addition to this, it hosts a variety of promotional offers- boosts for the first three deposits, daily surprises, weekend campaigns, and much more. There’s a 10-level Loyalty Scheme where some of the stages is named after planets.
Without further ado, here comes the full Bitdreams casino test report!
Our tester’s journey began on February 17, 2022. She accessed Bitdreams Casino aiming to register and see how this crypto-friendly operator handless transactions in Bitcoins. She filled in a simple form and became part of the community.
After that, she accessed the “Profile” section to add some personal information such as first name, last name, DOB, country, gender, and so on. The tester also opted to verify her phone number and pressed the button to complete this part of the procedure.
Following this step, she was navigated to the “Verification” page, which is one of the sections under “Profile”. To verify the identity, she uploaded the ID, front and back, selfie with ID, and phone bill.
Worth noting is that the button where phone verification is supposed to be completed indicated notification that the tester should contact the support to have her phone verified. She got in touch with the live chat support department. The tester submitted the phone and e-mail address she entered when registering and her phone number was verified within 2 minutes.
When she returned to the “Profile” section, she noticed that one of her documents wasn’t verified. She even received an e-mail that indicated this. As it turned out, she accidentally forgot to click “save” when entering the basic information about herself.
Therefore, players should bear in mind that it is necessary to complete the profile page first, click “save” and then upload documents for ID verification.
As for the documents, the Terms indicate as follows:
“In order to verify player`s account casino management require documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in above-mentioned alphabets casino reserves the right to demand video verification where player shows his/her documents.”
Also, it is stated that the operator has the right to make a phone call provided in the account if the management deems it necessary as a part of the KYC procedure.
Having completed registration and KYC procedure, the tester proceeded to the next step- funding her account. On February 17, 2022, she sent USD 200 via Coinbase, which was 0.0046 BTC at the moment of the transaction. She received USD 199.28, which is slightly less than the amount she typed in, either due to miners’ fees or BTC value fluctuations.
Before venturing into gameplay, she visited the verification page and uploaded a confirmation of deposit, just to make sure to encounter no obstacles when the withdrawal time arrives.
However, the documents she submitted wasn’t necessary, and therefore remained unapproved. Once again, the e-mail arrived to inform her on that.
When it comes to available methods to replenish the account, the operator offers more than a generous selection of payment methods. There’s Bitcoin, Direct Bank Transfer, Dogecoin, ecoPayz, EcoVoucher, Ethereum, Flexepin, Interac, Litecoin, Maestro, MasterCard, MiFinity, MuchBetter, Neosurf, Neteller, Paysafecard, Rapid Transfer, Ripple, Skrill, Sofort, and Visa.
Processing time for all deposits is instant. The minimum amount to deposit is EUR 10 or equivalent in other currencies.
On the same day, February 17, 2022, after finishing registration and deposit, the tester decided to explore the operator’s wealthy catalog of games.
She started the playing session with Take Olympus by Betsoft, where she had some solid wins, followed by the Book of Darkness. After that, she initiated Minotaurus, Dragon’s Tavern, Dolphin’s Treasure, Gold of Sirens, and Curse of the Pharaoh, and launched Take Olympus once again.
A bit later, the tester explored Dragon Kings, Return to Paris, Fire & Steel, and Taberna de Los Muertos. The next in line was Royale with Cheese Megaways, after which she checked out All-Star Knockout and Hall of the Mountain King, where she triggered a win of a USD 33.75.
Later on, she checked out Wild Tome of the Woods, Dwarfs Gone Wild, and then returned to Hall of the Mountain King. This time, she triggered a solid win of USD 73.20.
After that, the tester checked out Ancient Fortunes: Poseidon, Crown of Valor, and Dragon Chase. The next in line was Razortooth, followed by Titan Thunder: Wrath of Hades and a couple of more titles.
Furthermore, she returned to Take Olympus and explored Respin Circus as well which brought her a solid win of USD 85.40. Following this, she launched a couple of more games and then decided to request a cashout.
After thoroughly exploring the operator’s well-equipped lobby, the tester made a withdrawal request. On February 17, 2022, she made a request to cash out USD 50.35 via Coinbase. According to the notification from the cashier, an e-mail was sent to her to approve the transaction due to security reasons.
The tester received USD 50.20 / 0.00122108 BTC to her Bitcoin balance on the same day, which marked the end of her investigation.
Available withdrawal methods include Visa, Mastercard, Bank Transfer, ecoPayz, ecoVoucher, Interac, MiFinity, Neosurf, Flexepin, Neteller, Skrill, Paysafecard, Rapid Transfer, Bitcoin, Ethereum, Litecoin, Dogecoin, and Ripple.
As far as indicated in the cashier, none of the methods incurs a fee. However, the Terms do indicate that any deposit has to be wagered 3 times before the withdrawal of funds connected to this deposit is available.
If a player makes several deposits with no gaming activity, he/she has to wager the total amount of these deposits prior to becoming eligible to request a cashout. In case this requirement is not met, the operator has a right to charge a fee for the processing deposits and withdrawals, at its sole discretion.
The minimum amount varies depending on the selected method, but it ranges from EUR 10 to EUR 400 (or equivalent in other currencies). That’s what the “Payments” page says, but the Terms state that the minimum to withdraw is EUR 20.
As for the max permitted amount per month, it is limited to EUR 20,000. All the sums which exceed this threshold will be credited into installments. However, no limits apply to winnings from progressive jackpots. Processing time spans from instant (cards, e-wallets, and cryptocurrencies) to between 3 to 5 working days (bank transfers).
Until accounts are verified, withdrawals may be terminated. In case the management is not able to reach the customer via e-mail or phone within two weeks from the date request was made, the account gets locked.
Just like hinted in the report, it’s important to follow the precise order regarding document upload and profile completion to make sure everything is finalized in a timely manner. Also, clicking "save" when you enter all your data will save all the hassle of re-entering data on the profile page.
Our tester’s extensive report revealed no issues in Bitdreams casino, but it brought us a great insight into how the entire procedure looks from registration to cashout completion.
If you are curious to see how other operators performed when this very tester visited them undercover, these are the articles to check out:
Are you already a registered member of Bitdreams casino? If the answer is positive, share your impressions with us in the comments section below, and as always- gamble responsibly!