Customer Support Sector Reinforced Again!

To become noticed in the busy online casino industry, companies need to offer innovations continuously and the only way to do so is by listening to you- the players. Knowing so, we established a special section where customers can contact the casino representatives directly, to have all their doubts clarified and focus on what’s most important- excellent games.

We are happy to say that the direct support forum is one of the fastest-growing parts of our website, welcoming new assistants on a weekly (or sometimes even daily) basis. For that reason, let us all greet our newly-arrived rep from BetSofa Casino and see what this Curacao-licensed brand has to offer.

Multiple Ways to Contact BetSofa Casino Rep

Just like any other representative who reinforces our team, the BetSofa Casino rep left a message on the dedicated support and complaints thread, informing players that:

“The BetSofa Casino is a relatively new brand in the gambling industry. However, it is already known as one of the most trustworthy organizations out there.”

So, those who need to communicate with the representative can do so by posting on this thread, where the rep will put all the efforts to provide a solution promptly. Also, it is possible to send a direct message.

Other than this, the casino itself offers two options to get in touch with their relevant department- live chat and e-mail. There’s a well-organized and comprehensive FAQ page for some quick answers.

Wide Spectrum of Games and Incentives

Neatly organized in different categories, the lobby is extremely simple to browse. To find the desired release, customers can explore one of the groups (casino, live casino, sports, live sports, or esports) or hit some of the sections where titles are divided by some features in common.

Making sure versatile genres are displayed…

…BetSofa Casino joined forces with the biggest names in the industry, among which NetEnt, GameArt, Amatic Industries, Hacksaw Gaming, Quickspin, and others. If you like surprises, there’s a “play random game” button, so press it and immerse in an adventure.

Complementing more than a great selection of games is a variety of promotions and bonuses. To start with, a valuable boost is offered on the first three deposits, but there are plenty of daily and weekly offers for existing clients as well. Let’s not forget to mention Secret Stash, the possibility to collect points and convert them into real cash.

Overview of Payment Options

Equipped with a generous selection of banking methods, BetSofa Casino allows players to deposit and withdraw using all sorts of options, such as credit and debit cards, e-wallets, and cryptocurrencies. Bitcoin, Ethereum, Litecoin, and Ripple are just some of the featured assets. Kindly note that the availability depends on the country of residence.

Daily, weekly, and monthly withdrawal limits…

…are within the industry’s average, but they can be increased if a customer makes larger deposits during the corresponding period of time. A player can request up to two withdrawals per day, while the third and any subsequent request may incur a fee. ID verification may be necessary as well. In some situations, the operator may demand to conduct a video conference or request for the documents to be sent by post.

Finally, one of our testers has had the opportunity to explore this Curacao-licensed platform, so those interested in taking a closer look at his experience can check out the BetSofa Casino test report. In case you have some valuable insights you’d like to share with us, hit the comments section below. Gamble responsibly!