WinOui Casino Review

Introduction

Introduced in 2018, WinOui casino is yet another online betting venue that’s aiming for worldwide fame and the high praise from punters coming from all over the globe. It is actually owned and operated by Silver Star Entertainment Europe Limited under the licence from its holding company, The Luck Factory BV.

In the site’s footer there is an explanation that it has a licence issued by the Government of Curacao, but no link to where such claims could’ve been checked…

Each new customer will be greeted with TWO different welcome bonuses, but once you’re through with these, there is only one promotional offer left, and that’s it, so bonus seekers will probably be somewhat disappointed.

The virtual lobby is quite big but the cashout processing times and limits call for tremendous amounts of patience on your behalf. Also, if you have any issues, you can fill out a form on the site or try to reach the staff via live chat, but keep in mind that neither of these methods is available 24/7.

Tip 1: Even after you have requested a withdrawal, you still 48 hours to cancel it, in case you change your mind.

Tip 2: Once you have registered an account you have the option of requesting a phone call or sending an email

Games

Let’s get down to the juiciest part of our review…

…and that’s the games! We love the fact that the lobby is really well organized and there are several ways of searching and filtering. You can search the games by categories and software providers, which include NetEnt, Betsoft, and Quickspin, among others.

The games can also be sorted by popularity or by name, for any given selection of filters.

You can have your fun playing video slots, table games, video poker, bingo, scratchcards, and even live dealer games, so let’s go and have a quick overview of the hottest games in the lobby.

Popular Games - Vikings Go Berzerk, True Illusions, Book Of Sun, Holmes And The Missing Stones, Northern Sky, Valley Of The Gods, King Colossus, Magic Of The Ring, More Gold Diggin’, Thunder Zeus, Planet Of The Apes, Mystic Wolf, Lucha Maniacs, Stampede, Secret Of The Stones, Dark Vortex.

Table Games - European Roulette, American Roulette, Blackjack Classic Standard, Jacks Or Better, Red Dog, Baccarat, Punto Banco.

Reputation

Winou did receive a warning back in January 2020, they had been accepting and keeping deposits from one of their restricted countries - United Kingdom. Players from the UK were able to sign up and deposit funds despite the fact the country was listed as a restricted country in their terms and conditions. Winnings were subsequently confiscated and deposuits were never returned. More info and complaints can be found in this thread. In February 2021 the brand went under new ownership, a trusted group.

Mobile Overview

Even though some of the menus and functions may come off as slightly confusing when you access the site from a desktop computer, it all falls into place rather neatly when you use a smartphone or tablet.

Mobile Games

The majority of the games from the lobby can also be accessed from your phone, and you can try all the games before placing any bets, without the need for logging into your account.

Loyalty Program

No information available

Conclusion

WinOui seems like a nice venue, and it sure has a lot to offer to potential punters, but we’d love to see a proper loyalty program and some more promotional offers, along with better cashout options.