THIS CASINO IS CLOSED
Overview
Vulcan Casino is a sister brand to Twist and has been around for a few years but only recently added to our list. The focus of the site caters to the Russian market of players. The multi-gaming platform has faced scrutiny to the validity of one of the software providers, the license and the overly harsh terms of service. As a result, the LCB team has looked deeper into Vulcan and unfortunately uncovered more issues that have now placed them on our Warning List.
Integrity/Trustworthiness
Claiming to have Novomatic software, it appears it is not authentic. After thoroughly investigating this issue and contacting the operator with no response, we could confirm with the software providers that the site using pirated games.
Although the licensing logo and name are listed, the logo itself looks slightly different in design and does not directly link to Curacao where it claims to be licensed. The casino failed to confirm the authenticity of this permit, yet we were able to determine it is indeed plagiarized.
Complaints
Players have reported issues with slow, unavailable, rude and unhelpful customer service.
Conclusion
Due to the current findings, it is best advised that players seek an alternative site to play at. Vulkan Casino will stay placed on our Warning list until the current issues have been resolved and LCB deems their business practice creditable.
Down to Brass Tacks
Vulkan Casino is rated 1618 of 1635 casinos reviewed with a score of 0.7 out of 5 after 145 votes and it has 3 Slots offered from Igrosoft with an average rating of 4.3 out of 5 after 26 votes.
Vulkan Casino Video Review
Disadvantages
- Pirated software
- No license
- Withdrawals exceeding $1500 will be paid out within 10 working days
- Cash-out pending time is too long: up to 14 business days
- Bonus rules are not available
- If no bets are made for 90 days, accounts are considered inactive and a 25% commission charged of the account balance
- If the turnover of funds(the amount of bets) in an account is less than the double size of the deposit, a 10% fee will be deducted from the withdrawn amount
Overview
Vulcan Casino is a sister brand to Twist and has been around for a few years but only recently added to our list. The focus of the site caters to the Russian market of players. The multi-gaming platform has faced scrutiny to the validity of one of the software providers, the license and the overly harsh terms of service. As a result, the LCB team has looked deeper into Vulcan and unfortunately uncovered more issues that have now placed them on our Warning List.
Integrity/Trustworthiness
Claiming to have Novomatic software, it appears it is not authentic. After thoroughly investigating this issue and contacting the operator with no response, we could confirm with the software providers that the site using pirated games.
Although the licensing logo and name are listed, the logo itself looks slightly different in design and does not directly link to Curacao where it claims to be licensed. The casino failed to confirm the authenticity of this permit, yet we were able to determine it is indeed plagiarized.
Complaints
Players have reported issues with slow, unavailable, rude and unhelpful customer service.
Conclusion
Due to the current findings, it is best advised that players seek an alternative site to play at. Vulkan Casino will stay placed on our Warning list until the current issues have been resolved and LCB deems their business practice creditable.
Down to Brass Tacks
Vulkan Casino is rated 1618 of 1635 casinos reviewed with a score of 0.7 out of 5 after 145 votes and it has 3 Slots offered from Igrosoft with an average rating of 4.3 out of 5 after 26 votes.
Screenshot Gallery / Last Updated 18-04-2019
- Download Available: No
- min deposit: $2
- min withdrawal: $2(E-wallets)/$50(Credit/Debit Cards)
-
Cashout Limit:
All winnings that exceed $1,500 will be paid out within 10 working days.
-
Currencies:
-
cashout times:
Pending Time: 1-14 business days
-
Banking:
depositwithdrawal
Banking services Visa QIWI and Yandex / Yoo Money are not available for Players from United States, click here to find out why
-
All Software:
- languages:
- Live Games: No
- Live Chat: Yes
-
Email:
Contact Form
-
Telephone:
+7 (958) 581-55-51
- Withdrawal Lock: No
- Manual Flush: No
Vulkan Casino Activity
"Yes they have blocked my account as I had won there last weekend, 7300 and I won't be getting paid anytime soon from them. Tried to contact support but they have blocked me on chat and don't answer e..."
0.5 / 5
"The best thing about this place is the name! That's about it. This is a predatory site that will not pay players winnings and ignore attempts at being contacted. I really appreciate the diligence LCB ..."
1.1 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
Your Feedback
Please enter your comment.
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Member's feedback (36)
Read All
Yes they have blocked my account as I had won there last weekend, 7300 and I won't be getting paid anytime soon from them. Tried to contact support but they have blocked me on chat and don't answer emails. Total scam, do not deposit at this casino.
The best thing about this place is the name! That's about it. This is a predatory site that will not pay players winnings and ignore attempts at being contacted. I really appreciate the diligence LCB shows and that they go above and beyond to make sure members are always informed and protected from scam artists like this...
The best thing about this place is the name! That's about it. This is a predatory site that will not pay players winnings and ignore attempts at being contacted. I really appreciate the diligence LCB shows and that they go above and beyond to make sure members are always informed and protected from scam artists like this place. When in doubt, trust LCB'S ratings system. Haven't let me down yet.
Show more
I am glad LCB has finally added this casino to the blacklist. Vulkan casino is a bogus casino, they are providing pirated games and that means winning is impossible. I do not like cheaters and cheaters do not deserve a place in this world. I am also glad that I instantly noticed they're up to no good. Avoid alert!
Avoid this casino at all costs!!! Not only do they have fake/hacked/plagiarized software, their casino reps are inefficient, rude, and unhelpful... I would even avoid a no deposit bonus if you see one
@caroline.brown this casino is not to be trusted. they are not regulated and are using pirated Novomatic games. Why we have the warning in place.
I was allowed to sign up and made a btc deposit but it wasn't credited to my account due to regional restrictions. I had to contact support to get my btc refunded to me, minus fees! not fair!
Well still cant figure out time frame. always says missed bonus or try back later, your to soon on the bonus, then it switches to another language but did play 5.00 sign up and that was fun games. appear to be fun but who will ever know Probably not I.
I had a decent time at this place, although they don't allow us to deposit they still creditied me with a free bonus to give them a try. The support here was fast and friendly and seem like they would go out of their way to help. I would have tried with real money but could not. 1 star for the effort
CAROLYN DAVIS
8 years ago
Jr. Member
WOW How do you put in your number, my number would not go take.
vulkan logo is ugly! it is a warning sign to me and many. tried their site with some bonus (dont remember?) and soon forgot them. UNTIL they started to send mail that they miss me there, witch is strange since i played a bonus only and left unconvinced. they still send nd offers to me but i resist the temptation and ignore...
vulkan logo is ugly! it is a warning sign to me and many. tried their site with some bonus (dont remember?) and soon forgot them. UNTIL they started to send mail that they miss me there, witch is strange since i played a bonus only and left unconvinced. they still send nd offers to me but i resist the temptation and ignore them. avoid!
Show more
Well I tried to play on this site, managed to make half a spin before I closed it and wont be going back. Support was rude, software was garbage, and I'm pretty sure winning anything with the free bonus would o fbeen pretty unluccky bc of the headache I surely would of gotten. Boo
Tried loading up the site as they do actually accept players from the United Kingdom but thats were the good part stopped. It loaded in Russian or some language like that so i couldnt read any thing. However all the live chat options were in English so i contacted live support about the bonuses. It took 23 minutes for someone...
Tried loading up the site as they do actually accept players from the United Kingdom but thats were the good part stopped. It loaded in Russian or some language like that so i couldnt read any thing. However all the live chat options were in English so i contacted live support about the bonuses. It took 23 minutes for someone to respond just for them to say they will be back for an answer about my question. 5 minutes after that the chat eneded? strange :/
Show more
From what I see here they have been flaged here but I enjoy polaying here book of ra with the free bonuses that they give. In the past the were a part of ipoker and had poker and a nice casino with netent games.
its a strange casino and i dont care for the fact that its not in english format for us players
It is the only casino where I withdrawed money (~20$) from no deposit bonus that I can recommend to anyone. First, Vulkan is very well known in the past in the CIS brand of land based casino network. Now many Russian online casinos use this brand without no rights. This is banal theft. Secondly, their novomatik games are...
It is the only casino where I withdrawed money (~20$) from no deposit bonus that I can recommend to anyone. First, Vulkan is very well known in the past in the CIS brand of land based casino network. Now many Russian online casinos use this brand without no rights. This is banal theft. Secondly, their novomatik games are not original and there is no guarantee that they have normal RTP.
Show more
This one casino is one ot hese i dont trust. At first it is russian casino. who can trust in russians?:) I have read that they are even using games illegally so i would not play here from priciple. I have played here just because of no deposit bonus. They have a lot of bonuses, a lot of payment metods. The games are always...
This one casino is one ot hese i dont trust. At first it is russian casino. who can trust in russians?:) I have read that they are even using games illegally so i would not play here from priciple. I have played here just because of no deposit bonus. They have a lot of bonuses, a lot of payment metods. The games are always crashing on my old computer. So this casino i think is just for a while. there are lots of better casinos for sure.
Show more
i wanted to try out their slots so i registered there, regardless of the warning since i dont really play table type of games anyways... but everything is in a different language and they dont even give a english option. why not? i even tried to use a translator but no luck. too bad, was really wanting to test it out here...but...
i wanted to try out their slots so i registered there, regardless of the warning since i dont really play table type of games anyways... but everything is in a different language and they dont even give a english option. why not? i even tried to use a translator but no luck. too bad, was really wanting to test it out here...but i just cant understand how to deposit gosh.
Show more
Hi jamieg33, They told us that they do accept players from the US and that US players cannot make a deposit with credit cards. Please don't forget that Casino Vulkan is on our warning list because they use pirated Novomatic games,plus they do not hold a valid license. Therefore, this casino cannot be trusted. US is listed...
Hi jamieg33, They told us that they do accept players from the US and that US players cannot make a deposit with credit cards. Please don't forget that Casino Vulkan is on our warning list because they use pirated Novomatic games,plus they do not hold a valid license. Therefore, this casino cannot be trusted. US is listed on the registration page.
Show more
jamieg33 8 years ago Newbie
Although it says that it accepts US players it is one of the many that do not accept players rom the USA but have it posted that they do. There is not eve a listing for United States under countries in their registration page. Would have liked to try some of the different games they offer they look fun.
Played here just because they were offering 5$ free chip,its another Russian casino a bit weird if you ask me or better said their games are a bit weird.The last time i played with the 5 freebie i got free spins feature in the Book of Ra slot ,but after that the game has stacked so i had to reload the game and on my surprise...
Played here just because they were offering 5$ free chip,its another Russian casino a bit weird if you ask me or better said their games are a bit weird.The last time i played with the 5 freebie i got free spins feature in the Book of Ra slot ,but after that the game has stacked so i had to reload the game and on my surprise the free spins were missing,i dont think i will waste my time in this casino anymore.
Show more
Disadvantages
- Pirated software
- No license
- Withdrawals exceeding $1500 will be paid out within 10 working days
- Cash-out pending time is too long: up to 14 business days
- Bonus rules are not available
- If no bets are made for 90 days, accounts are considered inactive and a 25% commission charged of the account balance
- If the turnover of funds(the amount of bets) in an account is less than the double size of the deposit, a 10% fee will be deducted from the withdrawn amount
- Download Available: No
- Company:
- min deposit: $2
- min withdrawal: $2(E-wallets)/$50(Credit/Debit Cards)
-
Cashout Limit:
All winnings that exceed $1,500 will be paid out within 10 working days.
-
Currencies:
-
cashout times:
Pending Time: 1-14 business days
-
Banking:
depositwithdrawal
Banking services Visa QIWI and Yandex / Yoo Money are not available for Players from United States, click here to find out why
-
All Software:
- languages:
- Live Games: No
- Live Chat: Yes
-
Email:
Contact Form
-
Telephone:
+7 (958) 581-55-51
- Withdrawal Lock: No
- Manual Flush: No
Vulkan Casino Activity
"Yes they have blocked my account as I had won there last weekend, 7300 and I won't be getting paid anytime soon from them. Tried to contact support but they have blocked me on chat and don't answer e..."
0.5 / 5
"The best thing about this place is the name! That's about it. This is a predatory site that will not pay players winnings and ignore attempts at being contacted. I really appreciate the diligence LCB ..."
1.1 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
Susan Belanger
4 years ago
Newbie
0.5 / 5
Yes they have blocked my account as I had won there last weekend, 7300 and I won't be getting paid anytime soon from them. Tried to contact support but they have blocked me on chat and don't answer emails. Total scam, do not deposit at this casino.
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Your comment is added.
Will90
4 years ago
Jr. Member
1.1 / 5
The best thing about this place is the name! That's about it. This is a predatory site that will not pay players winnings and ignore attempts at being contacted. I really appreciate the diligence LCB shows and that they go above and beyond to make sure members are always informed and protected from scam artists like this...
The best thing about this place is the name! That's about it. This is a predatory site that will not pay players winnings and ignore attempts at being contacted. I really appreciate the diligence LCB shows and that they go above and beyond to make sure members are always informed and protected from scam artists like this place. When in doubt, trust LCB'S ratings system. Haven't let me down yet.
Show morePlease enter your comment.
Your comment is added.
Mojo Jojo
5 years ago
Super Hero
0.1 / 5
I am glad LCB has finally added this casino to the blacklist. Vulkan casino is a bogus casino, they are providing pirated games and that means winning is impossible. I do not like cheaters and cheaters do not deserve a place in this world. I am also glad that I instantly noticed they're up to no good. Avoid alert!
Please enter your comment.
Your comment is added.
Bgdubs
8 years ago
Sr. Newbie
0.5 / 5
Avoid this casino at all costs!!! Not only do they have fake/hacked/plagiarized software, their casino reps are inefficient, rude, and unhelpful... I would even avoid a no deposit bonus if you see one
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zuga
8 years ago
Admin
0.5 / 5
@caroline.brown this casino is not to be trusted. they are not regulated and are using pirated Novomatic games. Why we have the warning in place.
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caroline.brown 8 years ago Sr. Newbie
2.5 / 5
I was allowed to sign up and made a btc deposit but it wasn't credited to my account due to regional restrictions. I had to contact support to get my btc refunded to me, minus fees! not fair!
Please enter your comment.
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kid5150
8 years ago
Sr. Newbie
1 / 5
Well still cant figure out time frame. always says missed bonus or try back later, your to soon on the bonus, then it switches to another language but did play 5.00 sign up and that was fun games. appear to be fun but who will ever know Probably not I.
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jcbossi209
8 years ago
Full Member
1 / 5
I had a decent time at this place, although they don't allow us to deposit they still creditied me with a free bonus to give them a try. The support here was fast and friendly and seem like they would go out of their way to help. I would have tried with real money but could not. 1 star for the effort
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CAROLYN DAVIS
8 years ago
Jr. Member
WOW How do you put in your number, my number would not go take.
Please enter your comment.
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jarno2000
8 years ago
Sr. Member
1 / 5
vulkan logo is ugly! it is a warning sign to me and many. tried their site with some bonus (dont remember?) and soon forgot them. UNTIL they started to send mail that they miss me there, witch is strange since i played a bonus only and left unconvinced. they still send nd offers to me but i resist the temptation and ignore...
vulkan logo is ugly! it is a warning sign to me and many. tried their site with some bonus (dont remember?) and soon forgot them. UNTIL they started to send mail that they miss me there, witch is strange since i played a bonus only and left unconvinced. they still send nd offers to me but i resist the temptation and ignore them. avoid!
Show morePlease enter your comment.
Your comment is added.
finallyfinally
8 years ago
Full Member
0.5 / 5
Well I tried to play on this site, managed to make half a spin before I closed it and wont be going back. Support was rude, software was garbage, and I'm pretty sure winning anything with the free bonus would o fbeen pretty unluccky bc of the headache I surely would of gotten. Boo
Please enter your comment.
Your comment is added.
tiger1959
8 years ago
Newbie
0.5 / 5
Tried loading up the site as they do actually accept players from the United Kingdom but thats were the good part stopped. It loaded in Russian or some language like that so i couldnt read any thing. However all the live chat options were in English so i contacted live support about the bonuses. It took 23 minutes for someone...
Tried loading up the site as they do actually accept players from the United Kingdom but thats were the good part stopped. It loaded in Russian or some language like that so i couldnt read any thing. However all the live chat options were in English so i contacted live support about the bonuses. It took 23 minutes for someone to respond just for them to say they will be back for an answer about my question. 5 minutes after that the chat eneded? strange :/
Show morePlease enter your comment.
Your comment is added.
play3r211
8 years ago
Hero Member
2.5 / 5
From what I see here they have been flaged here but I enjoy polaying here book of ra with the free bonuses that they give. In the past the were a part of ipoker and had poker and a nice casino with netent games.
Please enter your comment.
Your comment is added.
radrose82 8 years ago Newbie
3 / 5
its a strange casino and i dont care for the fact that its not in english format for us players
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Your comment is added.
Ivan4eg88
8 years ago
Super Hero
1 / 5
It is the only casino where I withdrawed money (~20$) from no deposit bonus that I can recommend to anyone. First, Vulkan is very well known in the past in the CIS brand of land based casino network. Now many Russian online casinos use this brand without no rights. This is banal theft. Secondly, their novomatik games are...
It is the only casino where I withdrawed money (~20$) from no deposit bonus that I can recommend to anyone. First, Vulkan is very well known in the past in the CIS brand of land based casino network. Now many Russian online casinos use this brand without no rights. This is banal theft. Secondly, their novomatik games are not original and there is no guarantee that they have normal RTP.
Show morePlease enter your comment.
Your comment is added.
Vanilipas
8 years ago
Jr. Member
2 / 5
This one casino is one ot hese i dont trust. At first it is russian casino. who can trust in russians?:) I have read that they are even using games illegally so i would not play here from priciple. I have played here just because of no deposit bonus. They have a lot of bonuses, a lot of payment metods. The games are always...
This one casino is one ot hese i dont trust. At first it is russian casino. who can trust in russians?:) I have read that they are even using games illegally so i would not play here from priciple. I have played here just because of no deposit bonus. They have a lot of bonuses, a lot of payment metods. The games are always crashing on my old computer. So this casino i think is just for a while. there are lots of better casinos for sure.
Show morePlease enter your comment.
Your comment is added.
ginagurl
8 years ago
Full Member
0.5 / 5
i wanted to try out their slots so i registered there, regardless of the warning since i dont really play table type of games anyways... but everything is in a different language and they dont even give a english option. why not? i even tried to use a translator but no luck. too bad, was really wanting to test it out here...but...
i wanted to try out their slots so i registered there, regardless of the warning since i dont really play table type of games anyways... but everything is in a different language and they dont even give a english option. why not? i even tried to use a translator but no luck. too bad, was really wanting to test it out here...but i just cant understand how to deposit gosh.
Show morePlease enter your comment.
Your comment is added.
Anchi
8 years ago
Admin
0.1 / 5
Hi jamieg33, They told us that they do accept players from the US and that US players cannot make a deposit with credit cards. Please don't forget that Casino Vulkan is on our warning list because they use pirated Novomatic games,plus they do not hold a valid license. Therefore, this casino cannot be trusted. US is listed...
Hi jamieg33, They told us that they do accept players from the US and that US players cannot make a deposit with credit cards. Please don't forget that Casino Vulkan is on our warning list because they use pirated Novomatic games,plus they do not hold a valid license. Therefore, this casino cannot be trusted. US is listed on the registration page.
Show morePlease enter your comment.
Your comment is added.
jamieg33 8 years ago Newbie
Although it says that it accepts US players it is one of the many that do not accept players rom the USA but have it posted that they do. There is not eve a listing for United States under countries in their registration page. Would have liked to try some of the different games they offer they look fun.
Please enter your comment.
Your comment is added.
helena_kp
8 years ago
Super Hero
0.5 / 5
Played here just because they were offering 5$ free chip,its another Russian casino a bit weird if you ask me or better said their games are a bit weird.The last time i played with the 5 freebie i got free spins feature in the Book of Ra slot ,but after that the game has stacked so i had to reload the game and on my surprise...
Played here just because they were offering 5$ free chip,its another Russian casino a bit weird if you ask me or better said their games are a bit weird.The last time i played with the 5 freebie i got free spins feature in the Book of Ra slot ,but after that the game has stacked so i had to reload the game and on my surprise the free spins were missing,i dont think i will waste my time in this casino anymore.
Show morePlease enter your comment.
Your comment is added.