Staybet Casino Review

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THIS CASINO IS CLOSED

Natalie  profile image
Natalie Last Updated 2022-04-28

Overview

Due to numerous unresolved player complaints and a lack of cooperation with our team, we have been forced to revise our StayBet Casino review, as it has officially been added to our Warning List. Launched in 2016, the casino delivers the standard gaming categories, with titles from multiple brands, but don’t let that fool you. We encourage you to think twice before signing up and read through player experiences to avoid winding up with a slew of unresolved complaints, yourself. The casino is owned by the Stay Gaming Group, a company located and registered in Curacao where it is regulated by the Government.

Integrity/Trustworthiness

One of the main issues regarding this site is that when reached out to by one of our members to assist with a player issue, they had no interest in cooperating, and gave endless excuses to avoid resolving the problem. To summarize the event, a member expressed on the LCB forum that they had been a member with the casino for nearly a year, and after withdrawing their first winnings, followed by a few cashouts, a verification procedure began. After providing the necessary documents requested by the site’s customer support, the player received some of the requested payments. However, months later, an email was sent to the user, claiming the provided verification documents were invalid, after the account had been fully verified several months prior. A total of 6500 euros was held by the casino. One of our forum moderators sent an email followed by a series of reminders to the site, with no reply for nearly a month! Finally, StayBet reached out to the player, dismissing our moderator’s emails, claiming the member had violated terms for using bonus cash to play on a restricted game. The player provided evidence in the form of a screenshot of the site’s T&Cs at the time the bonus was used, in which the game in question is not listed as such. However, the site now has it listed under its T&Cs. Read the full forum transcripts here.

Player Complaints

The above-mentioned case is only one instance of a player complaint. If you head to the ‘Staybet, Slotsmoon Casino,’ you can read a similar scenario with another user. Others have expressed concerns with the documentation process. One in particular shared a comparable situation in which his documents were not approved. He was explained to by the casino than an “electric document is not ok.” After further requests and long delays, the documentation was finally approved, but all winnings were confiscated, and only a single deposit returned, after he was accused of violating terms, something he vehemently denies. Once again, a forum moderator reached out and was met with delayed responses. Ultimately, it resulted in a similar scenario in which terms were modified AFTER the fact.

 

Conclusion

In short, we do not recommend this site to players, as they have demonstrated a lack of cooperation, and instances of T&Cs changing suddenly, and without notice.

Down to Brass Tacks

Staybet Casino is rated 1564 of 1634 casinos reviewed with a score of 1.7 out of 5 after 97 votes and it has 1483 Slots offered from BetSoft, Genesis Gaming, Microgaming and 6 others with an average rating of 3.9 out of 5 after 85775 votes.

Staybet Casino Video Review

Natalie  profile image
Natalie Last Updated 2022-04-28

Overview

Due to numerous unresolved player complaints and a lack of cooperation with our team, we have been forced to revise our StayBet Casino review, as it has officially been added to our Warning List. Launched in 2016, the casino delivers the standard gaming categories, with titles from multiple brands, but don’t let that fool you. We encourage you to think twice before signing up and read through player experiences to avoid winding up with a slew of unresolved complaints, yourself. The casino is owned by the Stay Gaming Group, a company located and registered in Curacao where it is regulated by the Government.

Integrity/Trustworthiness

One of the main issues regarding this site is that when reached out to by one of our members to assist with a player issue, they had no interest in cooperating, and gave endless excuses to avoid resolving the problem. To summarize the event, a member expressed on the LCB forum that they had been a member with the casino for nearly a year, and after withdrawing their first winnings, followed by a few cashouts, a verification procedure began. After providing the necessary documents requested by the site’s customer support, the player received some of the requested payments. However, months later, an email was sent to the user, claiming the provided verification documents were invalid, after the account had been fully verified several months prior. A total of 6500 euros was held by the casino. One of our forum moderators sent an email followed by a series of reminders to the site, with no reply for nearly a month! Finally, StayBet reached out to the player, dismissing our moderator’s emails, claiming the member had violated terms for using bonus cash to play on a restricted game. The player provided evidence in the form of a screenshot of the site’s T&Cs at the time the bonus was used, in which the game in question is not listed as such. However, the site now has it listed under its T&Cs. Read the full forum transcripts here.

Player Complaints

The above-mentioned case is only one instance of a player complaint. If you head to the ‘Staybet, Slotsmoon Casino,’ you can read a similar scenario with another user. Others have expressed concerns with the documentation process. One in particular shared a comparable situation in which his documents were not approved. He was explained to by the casino than an “electric document is not ok.” After further requests and long delays, the documentation was finally approved, but all winnings were confiscated, and only a single deposit returned, after he was accused of violating terms, something he vehemently denies. Once again, a forum moderator reached out and was met with delayed responses. Ultimately, it resulted in a similar scenario in which terms were modified AFTER the fact.

 

Conclusion

In short, we do not recommend this site to players, as they have demonstrated a lack of cooperation, and instances of T&Cs changing suddenly, and without notice.

Down to Brass Tacks

Staybet Casino is rated 1564 of 1634 casinos reviewed with a score of 1.7 out of 5 after 97 votes and it has 1483 Slots offered from BetSoft, Genesis Gaming, Microgaming and 6 others with an average rating of 3.9 out of 5 after 85775 votes.

  • Jurisdictions:
  • Download Available: No
  • min deposit: €10 (Giropay/Sofort)/€15 (Skrill/Credit/Debit Cards)/€20 (Neteller)
  • min withdrawal: €10
  • Cashout Limit:

    €10,000 Monthly

  • Currencies:
  • cashout times:

    E-wallets: 24 hours

    Credit/Debit Cards: 1-3 business days

  • Banking:
    deposit
    withdrawal

    Banking services Citadel, Giropay, iDeal, NETELLER, Paysafecard, Skrill and SOFORT Banking are not available for Players from United States, click here to find out why

  • Players from United States are restricted to play games released by Genesis Gaming, Microgaming, NYX Interactive and Play'n GO, to find out why click here

  • languages:
  • Live Games: Yes
  • Live Chat: Yes
  • Email:
  • Telephone:

    00356 27591596

  • Withdrawal Lock: No
  • Manual Flush: No
Staybet Casino

Staybet Casino Activity

kilabee

kilabee rated a casino

ua 1 year ago
Staybet Casino
Staybet Casino

0.1 / 5

17 4.88 K
neli8989germany

neli8989germany rated a casino

de 6 years ago
Staybet Casino
Staybet Casino

0.1 / 5

17 4.88 K
Kross777

Kross777 rated a casino

ua 6 years ago
Staybet Casino
Staybet Casino

3.5 / 5

17 4.88 K
Melcb

Melcb rated a casino

au 6 years ago
Staybet Casino
Staybet Casino

2.2 / 5

17 4.88 K
tinka5555

tinka5555 rated and commented on a casino

no 6 years ago

"Closed account long ago. Just a horrible casino that does not pay even if I did not receive any bonus. Stay away!They are not worth 0.1 points but could not give 0"

Staybet Casino

0.1 / 5

17 4.88 K
damir.zahirovic

damir.zahirovic rated and commented on a casino

se 6 years ago

"do not play here! made a deposit of 50 euros and managed to wager the whole bonus. I made a withdrawal of 700 euros. Took 3 weeks to varify documents. After that they said I bet over 5 euros per spin ..."

Staybet Casino

0.1 / 5

17 4.88 K

Player Reviews

1.7/5

  • terrible
  • dislike
  • average
  • OK
  • liked it

Staybet Casino Video Review

  • Jurisdictions:
  • Download Available: No
  • Company:
  • min deposit: €10 (Giropay/Sofort)/€15 (Skrill/Credit/Debit Cards)/€20 (Neteller)
  • min withdrawal: €10
  • Cashout Limit:

    €10,000 Monthly

  • Currencies:
  • cashout times:

    E-wallets: 24 hours

    Credit/Debit Cards: 1-3 business days

  • Banking:
    deposit
    withdrawal

    Banking services Citadel, Giropay, iDeal, NETELLER, Paysafecard, Skrill and SOFORT Banking are not available for Players from United States, click here to find out why

  • Players from United States are restricted to play games released by Genesis Gaming, Microgaming, NYX Interactive and Play'n GO, to find out why click here

  • languages:
  • Live Games: Yes
  • Live Chat: Yes
  • Email:
  • Telephone:

    00356 27591596

  • Withdrawal Lock: No
  • Manual Flush: No
Staybet Casino

Staybet Casino Activity

kilabee

kilabee rated a casino

ua 1 year ago
Staybet Casino
Staybet Casino

0.1 / 5

17 4.88 K
neli8989germany

neli8989germany rated a casino

de 6 years ago
Staybet Casino
Staybet Casino

0.1 / 5

17 4.88 K
Kross777

Kross777 rated a casino

ua 6 years ago
Staybet Casino
Staybet Casino

3.5 / 5

17 4.88 K
Melcb

Melcb rated a casino

au 6 years ago
Staybet Casino
Staybet Casino

2.2 / 5

17 4.88 K
tinka5555

tinka5555 rated and commented on a casino

no 6 years ago

"Closed account long ago. Just a horrible casino that does not pay even if I did not receive any bonus. Stay away!They are not worth 0.1 points but could not give 0"

Staybet Casino

0.1 / 5

17 4.88 K
damir.zahirovic

damir.zahirovic rated and commented on a casino

se 6 years ago

"do not play here! made a deposit of 50 euros and managed to wager the whole bonus. I made a withdrawal of 700 euros. Took 3 weeks to varify documents. After that they said I bet over 5 euros per spin ..."

Staybet Casino

0.1 / 5

17 4.88 K

Player Reviews

1.7/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
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