THIS CASINO IS CLOSED
Overview
Spin Tornado has managed to create a welcoming atmosphere for players of all calibers. Regardless of your country or budget, at Spin Tornado Casino you will be greeted with an amazing welcome bonus package, receive professional 24/7 customer support in your native language, and get access to a virtually endless collection of slots and live dealer games. They are licensed and regulated by the Curacao Gaming Authority, and follow the latest standards in terms of online security. The cherry on top? Check it out:
10% Cashback For All Players
Now that’s a special deal! With 10% cashback, there is always a chance. Spin Tornado Casino has a 10% unlimited cashback offer, on all lost deposits from the previous day. There are no wagering requirements for this bonus, and you can use it to play all games, whether those be slots or live casino. There is one special condition though: You cannot cash out the 10% cashback right away, you have to use it to play instead. Cashback is issued automatically, every day. If you have not received cashback, and believe you’re entitled to, feel free to contact support via live chat, or email. They’ll check and act accordingly.
Is there anything missing? Yes, Spin Tornado Casino doesn't offer a loyalty program. However, the generous welcome bonuses, daily cashback, and reload bonuses should make up for it. Keep reading to learn more.
Tip: When making a withdrawal request via crypto, ensure you use only your own addresses. Double-check the address you input. The company will not be liable for typos or incorrect addresses which might result in payments to third-party crypto addresses.
Banking Deposit/Withdrawal
SpinTornado has implemented various payment methods on their platform, ranging from e-wallets, to credit and debit cards, to cryptocurrencies. In total, you can deposit and withdraw funds using over 20 different payment methods that are trusted and safe. The availability of them may depend on the country you are located. Check out the terms you should know for transferring funds at Spin Tornado:
- Funds, bonuses, and winnings in duplicate accounts can be forfeited. The casino has the right not to return any funds in these accounts.
- The casino only accepts deposits from cards or accounts registered under the player's name.
- With “1-Click payments” the site can charge your card automatically for the deposit amount.
- Before you can withdraw winnings, make sure the information in your profile is correct.
- Normally, you’ll be able to cash out the account/payment method you used to deposit.
- Players are not charged fees or taxes on winnings from the site.
- If local laws tax gambling gains, players must report to their local authorities.
- MasterCard credit cards cannot be used for withdrawals. In this instance, you can withdraw to the bank account associated with your MasterCard.
Games Selection
Spin Tornado may be a smaller online casino with a basic platform, but it packs a punch with its game offerings. Despite its size, the casino boasts a vast array of slots and live casino games, supplied by more than 50 game providers. Notably, their live dealer games and TV casino shows come from multiple studios. This includes big names like Evolution Gaming, Ezugi, and Pragmatic Play, as well as less popular providers such as TVBet, Vivo Gaming, and SkyWind. However, a drawback is the layout of the game section. You can find games using the search bar or filter by game provider, but there's no "sort by" option, which can be limiting for users. While you’re there, have a look at our favourite picks:
Popular Slot Games: Pink Elephants, Big Bass Bonanza, Gates of Olympus, The Wild Chase, Book of Dead, Reapers, Temple Tumble, Dragon Born, Crystal Golem, Easter Eggs, Buffalo Power, Dr Toonz, Spin Party, Pimped, etc.
Scratch Cards: Stack’em Scratch, Love is all you need, Cash Scratch, Go Panda, Crazy Donuts, Rat Riches, Balloons, Shave the Sheep, The Perfect Scratch, Spooky Scary Scratchy, Gold Rush, King Treasure, Frutz, etc.
Live Casino: Super Andar Bahar, Sic Bo, Lightning Roulette, Speed Auto Roulette, Casino Hold’Em, Caribbean Stud Poker, Teen Patti, Classic Blackjack, Infinite Free Bet Blackjack, Dragon Tiger, Lightning Baccarat, etc.
Game Shows: Monopoly Live, Crazy Time, Imperial Quest, Crazy Coin Flip, Funky Time, Football Studio Dice, Mega Ball 100, Cash or Crash, Dream Catcher, Lightning Dice, Deal or No Deal, Extra Chilli Epic Spins, etc.
License
Spin Tornado Casino is owned and operated by Voucherwave Limited, a company incorporated in the United Kingdom. The company operates under the strict regulations of the UK, with its registered address at Cariocca Business Park, Manchester. Additionally, Spin Tornado Casino holds an E-gaming license (No. 365/JAZ) issued by Curacao Gaming, authorized by the government of Curacao. This dual licensing ensures that the casino adheres to both UK and Curacao standards, offering players a secure gaming environment.
However, it's worth noting that some jurisdictions, like the Malta Gaming Authority, the UKGC, or the Isle of Man, are considered to have stricter regulatory requirements and oversight, which can be perceived as providing a higher level of player protection. Nonetheless, Spin Tornado Casino pays close attention to responsible gambling, encouraging players to game within their limits and offering tools and resources to assist those who may face gambling-related issues. It's essential for players to understand the implications of different licensing bodies and always gamble responsibly.
Security
After a thorough evaluation of key details regarding the online security of Spin Tornado Casino, we came to the conclusion that this site is overall safe. The casino operates under a legitimate license from the Curacao Gaming Authority, and hosts games from regulated game providers, guaranteeing fairness and transparency in gameplay. Winnings are paid out on time, and any personal information like the bank details, your name and address, and so on, are all stored and processed in line with international data regulation standards. Finally, to boost online safety, the site employs SSL encryption protocol. This technology ensures that all sensitive data, like transaction details and personal information, is securely encrypted, preventing any potential cyber threats.
Customer Support
Spin Tornado Casino offers 24/7 customer support, over various channels. You can contact one of their representatives any time of the day, via email, or live chat. The latter is more suitable due to fast replies. If you want to submit a complaint, verify your documents, or simply reach out to the management team, you have to send an email to the respective department. In total, the casino is available in 11 languages, including English, Swedish, Norwegian, Spanish, French, Italian, Polish, Dutch, Finnish, Danish, and German. So, if you feel more comfortable speaking in your native language, go for it. The live chat agents or management team will be able to assist promptly.
Can I Deposit with Cryptocurrencies?
Yes, at Spin Tornado Casino, you can deposit or withdraw funds using popular cryptocurrencies such as Bitcoin, Litecoin, Ethereum, and Tether. The deposit process is straightforward. After selecting your preferred cryptocurrency and specifying the amount you wish to deposit, the casino will provide its deposit address. Simply copy this address and use it to transfer funds from your wallet. While deposits
are typically instant, the exact timing depends on the cryptocurrency's blockchain verification speed. In addition, you can transfer funds using popular e–wallets, credit & debit cards, and online bank transfers.
Loyalty Program
Spin Tornado Casino does not have a loyalty program. This is a real drawback and we encourage the site to implement one, so that their returning visitors and high-rollers can be rewarded for their deposits. Nevertheless, there you will find a match deposit bonus for every day of the week, a welcome bonus package stretched across your first three deposits, and 10% unlimited cashback on all lost deposits.
How to Register and Login at Spin Tornado Casino
Creating an account at Spin Tornado Casino is quite simple. All you have to do is click the Register Now button, located on the top left of your screen. There you will be prompted to enter your personal details, including your full name and date of birth, your email address and phone number, as well as create a username and password. Once done, you should click the account verification link sent to the provided email address to activate your account.
If you forget your password, don’t create another account. That goes against the casino’s T&Cs. Instead, you can recover your original account; with a few simple steps. Just click on the Lost Password button on the Login form, and you’ll receive an account recovery link to your email address. From there, you can create a new password, and use it to log in to your account. As simple as that.
External Links
N/A
Down to Brass Tacks
Spin Tornado Casino is rated 691 of 1635 casinos reviewed with a score of 3.1 out of 5 after 24 votes and it has 3762 Slots offered from 1x2gaming, BetSoft, Big Time Gaming and 70 others with an average rating of 4.0 out of 5 after 97858 votes.
Screenshot Gallery / Last Updated 04-09-2023
Advantages
- Home to slots, scratch cards, live casino, and tv game shows
- Amazing welcome bonus package for your first three deposits
- 10% unlimited cashback offered every day on lost deposits
- 24/7 multilingual chat customer support via email or live chat
Disadvantages
- The casino does not have a loyalty program
- The game section is constructed poorly
Overview
Spin Tornado has managed to create a welcoming atmosphere for players of all calibers. Regardless of your country or budget, at Spin Tornado Casino you will be greeted with an amazing welcome bonus package, receive professional 24/7 customer support in your native language, and get access to a virtually endless collection of slots and live dealer games. They are licensed and regulated by the Curacao Gaming Authority, and follow the latest standards in terms of online security. The cherry on top? Check it out:
10% Cashback For All Players
Now that’s a special deal! With 10% cashback, there is always a chance. Spin Tornado Casino has a 10% unlimited cashback offer, on all lost deposits from the previous day. There are no wagering requirements for this bonus, and you can use it to play all games, whether those be slots or live casino. There is one special condition though: You cannot cash out the 10% cashback right away, you have to use it to play instead. Cashback is issued automatically, every day. If you have not received cashback, and believe you’re entitled to, feel free to contact support via live chat, or email. They’ll check and act accordingly.
Is there anything missing? Yes, Spin Tornado Casino doesn't offer a loyalty program. However, the generous welcome bonuses, daily cashback, and reload bonuses should make up for it. Keep reading to learn more.
Tip: When making a withdrawal request via crypto, ensure you use only your own addresses. Double-check the address you input. The company will not be liable for typos or incorrect addresses which might result in payments to third-party crypto addresses.
Banking Deposit/Withdrawal
SpinTornado has implemented various payment methods on their platform, ranging from e-wallets, to credit and debit cards, to cryptocurrencies. In total, you can deposit and withdraw funds using over 20 different payment methods that are trusted and safe. The availability of them may depend on the country you are located. Check out the terms you should know for transferring funds at Spin Tornado:
- Funds, bonuses, and winnings in duplicate accounts can be forfeited. The casino has the right not to return any funds in these accounts.
- The casino only accepts deposits from cards or accounts registered under the player's name.
- With “1-Click payments” the site can charge your card automatically for the deposit amount.
- Before you can withdraw winnings, make sure the information in your profile is correct.
- Normally, you’ll be able to cash out the account/payment method you used to deposit.
- Players are not charged fees or taxes on winnings from the site.
- If local laws tax gambling gains, players must report to their local authorities.
- MasterCard credit cards cannot be used for withdrawals. In this instance, you can withdraw to the bank account associated with your MasterCard.
Games Selection
Spin Tornado may be a smaller online casino with a basic platform, but it packs a punch with its game offerings. Despite its size, the casino boasts a vast array of slots and live casino games, supplied by more than 50 game providers. Notably, their live dealer games and TV casino shows come from multiple studios. This includes big names like Evolution Gaming, Ezugi, and Pragmatic Play, as well as less popular providers such as TVBet, Vivo Gaming, and SkyWind. However, a drawback is the layout of the game section. You can find games using the search bar or filter by game provider, but there's no "sort by" option, which can be limiting for users. While you’re there, have a look at our favourite picks:
Popular Slot Games: Pink Elephants, Big Bass Bonanza, Gates of Olympus, The Wild Chase, Book of Dead, Reapers, Temple Tumble, Dragon Born, Crystal Golem, Easter Eggs, Buffalo Power, Dr Toonz, Spin Party, Pimped, etc.
Scratch Cards: Stack’em Scratch, Love is all you need, Cash Scratch, Go Panda, Crazy Donuts, Rat Riches, Balloons, Shave the Sheep, The Perfect Scratch, Spooky Scary Scratchy, Gold Rush, King Treasure, Frutz, etc.
Live Casino: Super Andar Bahar, Sic Bo, Lightning Roulette, Speed Auto Roulette, Casino Hold’Em, Caribbean Stud Poker, Teen Patti, Classic Blackjack, Infinite Free Bet Blackjack, Dragon Tiger, Lightning Baccarat, etc.
Game Shows: Monopoly Live, Crazy Time, Imperial Quest, Crazy Coin Flip, Funky Time, Football Studio Dice, Mega Ball 100, Cash or Crash, Dream Catcher, Lightning Dice, Deal or No Deal, Extra Chilli Epic Spins, etc.
License
Spin Tornado Casino is owned and operated by Voucherwave Limited, a company incorporated in the United Kingdom. The company operates under the strict regulations of the UK, with its registered address at Cariocca Business Park, Manchester. Additionally, Spin Tornado Casino holds an E-gaming license (No. 365/JAZ) issued by Curacao Gaming, authorized by the government of Curacao. This dual licensing ensures that the casino adheres to both UK and Curacao standards, offering players a secure gaming environment.
However, it's worth noting that some jurisdictions, like the Malta Gaming Authority, the UKGC, or the Isle of Man, are considered to have stricter regulatory requirements and oversight, which can be perceived as providing a higher level of player protection. Nonetheless, Spin Tornado Casino pays close attention to responsible gambling, encouraging players to game within their limits and offering tools and resources to assist those who may face gambling-related issues. It's essential for players to understand the implications of different licensing bodies and always gamble responsibly.
Security
After a thorough evaluation of key details regarding the online security of Spin Tornado Casino, we came to the conclusion that this site is overall safe. The casino operates under a legitimate license from the Curacao Gaming Authority, and hosts games from regulated game providers, guaranteeing fairness and transparency in gameplay. Winnings are paid out on time, and any personal information like the bank details, your name and address, and so on, are all stored and processed in line with international data regulation standards. Finally, to boost online safety, the site employs SSL encryption protocol. This technology ensures that all sensitive data, like transaction details and personal information, is securely encrypted, preventing any potential cyber threats.
Customer Support
Spin Tornado Casino offers 24/7 customer support, over various channels. You can contact one of their representatives any time of the day, via email, or live chat. The latter is more suitable due to fast replies. If you want to submit a complaint, verify your documents, or simply reach out to the management team, you have to send an email to the respective department. In total, the casino is available in 11 languages, including English, Swedish, Norwegian, Spanish, French, Italian, Polish, Dutch, Finnish, Danish, and German. So, if you feel more comfortable speaking in your native language, go for it. The live chat agents or management team will be able to assist promptly.
Can I Deposit with Cryptocurrencies?
Yes, at Spin Tornado Casino, you can deposit or withdraw funds using popular cryptocurrencies such as Bitcoin, Litecoin, Ethereum, and Tether. The deposit process is straightforward. After selecting your preferred cryptocurrency and specifying the amount you wish to deposit, the casino will provide its deposit address. Simply copy this address and use it to transfer funds from your wallet. While deposits
are typically instant, the exact timing depends on the cryptocurrency's blockchain verification speed. In addition, you can transfer funds using popular e–wallets, credit & debit cards, and online bank transfers.
Loyalty Program
Spin Tornado Casino does not have a loyalty program. This is a real drawback and we encourage the site to implement one, so that their returning visitors and high-rollers can be rewarded for their deposits. Nevertheless, there you will find a match deposit bonus for every day of the week, a welcome bonus package stretched across your first three deposits, and 10% unlimited cashback on all lost deposits.
How to Register and Login at Spin Tornado Casino
Creating an account at Spin Tornado Casino is quite simple. All you have to do is click the Register Now button, located on the top left of your screen. There you will be prompted to enter your personal details, including your full name and date of birth, your email address and phone number, as well as create a username and password. Once done, you should click the account verification link sent to the provided email address to activate your account.
If you forget your password, don’t create another account. That goes against the casino’s T&Cs. Instead, you can recover your original account; with a few simple steps. Just click on the Lost Password button on the Login form, and you’ll receive an account recovery link to your email address. From there, you can create a new password, and use it to log in to your account. As simple as that.
External Links
N/A
Down to Brass Tacks
Spin Tornado Casino is rated 691 of 1635 casinos reviewed with a score of 3.1 out of 5 after 24 votes and it has 3762 Slots offered from 1x2gaming, BetSoft, Big Time Gaming and 70 others with an average rating of 4.0 out of 5 after 97858 votes.
Screenshot Gallery / Last Updated 04-09-2023
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
€10
A-
-
min withdrawal:
€20
B--
-
Cashout Limit:
€2,000 Weekly/ €8,000 Monthly
D++ - Currencies:
-
cashout times:
KYC: 72 hours
Pending time: within 36 hours
C++ -
Banking:
depositwithdrawal
Banking services AstroPay Card, Giropay, iDeal, Klarna, MiFinity, Noda Pay and SOFORT Banking are not available for Players from Illinois, click here to find out why
-
All Software:
Players from Illinois are restricted to play games released by 1x2gaming, 3 Oaks Gaming, 4ThePlayer, Big Time Gaming, Blueprint Gaming, Boomerang Studios, CT Interactive, Endorphina, Espresso Games, Evolution Gaming, Evoplay, Ezugi, Fugaso, GameArt, Gamevy, Groove Gaming, Hacksaw Gaming, Nolimit City, Peter And Sons, Platipus Gaming, Play'n GO, playson, Pragmatic Play, Quickspin, Red Rake Gaming, Relax Gaming, Slotmill, SlotVision, SmartSoft Gaming, Spadegaming, Spinomenal, Thunderkick, Triple Cherry, Wazdan and Yggdrasil, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
- Email:
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport
- Proof of address
- Proof of payment method ownership
- Time for document verification: 0 - 3 days
Documents may be submitted:
- Via email [email protected]
Spin Tornado Casino Activity
Player Reviews
-
terrible
-
average
-
OK
-
awesome!
Your Feedback
Member's feedback (8)
Money received! I like this casino easy navigation, design, variety of slots, cryptocurrency support
I've liked the selection of the slots but the main problem are with the withdrawals. I've tried to withdraw my winnings after my account has been verified for over two weeks now and keep getting the same reply from the support. They keep saying that they will forward the transaction to payment department without any further...
I've liked the selection of the slots but the main problem are with the withdrawals. I've tried to withdraw my winnings after my account has been verified for over two weeks now and keep getting the same reply from the support. They keep saying that they will forward the transaction to payment department without any further update. Then when I ask them again, they keep replying exactly the same. I'd like to receive some instructions or help how to handle this situation because I'm really frustrated with them.
Show moreEvanNance537 1 year ago Newbie
Doesn't look like they offer any NDBs. I've always been hesitant on trusting casinos that don't offer freeplay, to get a feel of whether it's worth making a deposit.
Haven't tried it yet but I am not impressed from the early user feedback. Does anyone have any luck scoring a no deposit bonus either by way of the customer service or a code somewhere? If so please post it here.
This casino does not have a list of game activity, or a transaction of each wager. They only show a vague list of banking transactions showing deposits or withdrawals. I'm not sure if there's a law or legal requirement for such...but there should be. If I have a dispute about something, i have nothing to back up my complaint...
This casino does not have a list of game activity, or a transaction of each wager. They only show a vague list of banking transactions showing deposits or withdrawals. I'm not sure if there's a law or legal requirement for such...but there should be. If I have a dispute about something, i have nothing to back up my complaint and have to rely completely on what info they provide to me. I have seen this info available in some form or another for just about every online casino I can remember. I'm beginning to think this casino is a one man operation.
Show moreThis info on CS is not true. I've tried to reach live chat all hours of the day and can only reach a live person 10% of the time. And when I leave a message I rarely receive a response within 4 hours. It's usually the next day or around 12 hours later. I have never won anything here to test the checkout times. If I do,...
This info on CS is not true. I've tried to reach live chat all hours of the day and can only reach a live person 10% of the time. And when I leave a message I rarely receive a response within 4 hours. It's usually the next day or around 12 hours later. I have never won anything here to test the checkout times. If I do, I'll share in that exerience. ............................................................................................................................................................... ....................................................................................... "Customer Support Spin Tornado Casino offers 24/7 customer support, over various channels. You can contact one of their representatives any time of the day, via email, or live chat. The latter is more suitable due to fast replies. If you want to submit a complaint, verify your documents, or simply reach out to the management team, you have to send an email to the respective department. In total, the casino is available in 11 languages, including English, Swedish, Norwegian, Spanish, French, Italian, Polish, Dutch, Finnish, Danish, and German. So, if you feel more comfortable speaking in your native language, go for it. The live chat agents or management team will be able to assist promptly."
Show moreWell I just joined this casino. And the reason I joined is because they have a NET|ENT software Slot I have been wanting to play for some time. However upon clicking into this game on their site I got an error message that the game is not available to players in my GEOlocation!!!! That is BS and might not be totally in...
Well I just joined this casino. And the reason I joined is because they have a NET|ENT software Slot I have been wanting to play for some time. However upon clicking into this game on their site I got an error message that the game is not available to players in my GEOlocation!!!! That is BS and might not be totally in the casinos control unless the server they use indicates I am physically in Maryland and not where my registered address is which is Virginia!!! Guess I'll keep looking or perhaps I will take a weekend holiday up to visit the NJ Casinos!!!
Show morei made a first deposit because the games looking good, I didn't receive my bonus I tried to speak with someone but nobody was able, I sent an email email explaining the situation I hope they add me this bonus soon. Many games don't work.
Hello Rafael Navarro, The rep has gotten back to us, please check your PM for additional details.
Hello Rafael Navarro, Please PM us your casino username and we'll get in touch with the casino representative in order to help you.
Advantages
- Home to slots, scratch cards, live casino, and tv game shows
- Amazing welcome bonus package for your first three deposits
- 10% unlimited cashback offered every day on lost deposits
- 24/7 multilingual chat customer support via email or live chat
Disadvantages
- The casino does not have a loyalty program
- The game section is constructed poorly
- Jurisdictions:
- Download Available: No
- Company: Owned By Voucherwave Limited
- Sister Casinos:
-
min deposit:
€10
A-
-
min withdrawal:
€20
B--
-
Cashout Limit:
€2,000 Weekly/ €8,000 Monthly
D++ - Currencies:
-
cashout times:
KYC: 72 hours
Pending time: within 36 hours
C++ -
Banking:
depositwithdrawal
Banking services AstroPay Card, Giropay, iDeal, Klarna, MiFinity, Noda Pay and SOFORT Banking are not available for Players from Illinois, click here to find out why
-
All Software:
Players from Illinois are restricted to play games released by 1x2gaming, 3 Oaks Gaming, 4ThePlayer, Big Time Gaming, Blueprint Gaming, Boomerang Studios, CT Interactive, Endorphina, Espresso Games, Evolution Gaming, Evoplay, Ezugi, Fugaso, GameArt, Gamevy, Groove Gaming, Hacksaw Gaming, Nolimit City, Peter And Sons, Platipus Gaming, Play'n GO, playson, Pragmatic Play, Quickspin, Red Rake Gaming, Relax Gaming, Slotmill, SlotVision, SmartSoft Gaming, Spadegaming, Spinomenal, Thunderkick, Triple Cherry, Wazdan and Yggdrasil, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
- Email:
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport
- Proof of address
- Proof of payment method ownership
- Time for document verification: 0 - 3 days
Documents may be submitted:
- Via email [email protected]
Spin Tornado Casino Activity
Player Reviews
-
terrible
-
average
-
OK
-
awesome!
Valiantsin Navichenka 1 year ago Sr. Newbie
5 / 5
Money received! I like this casino easy navigation, design, variety of slots, cryptocurrency support
Please enter your comment.
Your comment is added.
toppee 1 year ago Newbie
0.1 / 5
I've liked the selection of the slots but the main problem are with the withdrawals. I've tried to withdraw my winnings after my account has been verified for over two weeks now and keep getting the same reply from the support. They keep saying that they will forward the transaction to payment department without any further...
I've liked the selection of the slots but the main problem are with the withdrawals. I've tried to withdraw my winnings after my account has been verified for over two weeks now and keep getting the same reply from the support. They keep saying that they will forward the transaction to payment department without any further update. Then when I ask them again, they keep replying exactly the same. I'd like to receive some instructions or help how to handle this situation because I'm really frustrated with them.
Show morePlease enter your comment.
Your comment is added.
EvanNance537 1 year ago Newbie
Doesn't look like they offer any NDBs. I've always been hesitant on trusting casinos that don't offer freeplay, to get a feel of whether it's worth making a deposit.
Please enter your comment.
Your comment is added.
Cornetthecat 1 year ago Jr. Member
3.5 / 5
Haven't tried it yet but I am not impressed from the early user feedback. Does anyone have any luck scoring a no deposit bonus either by way of the customer service or a code somewhere? If so please post it here.
Please enter your comment.
Your comment is added.
rboyce212 1 year ago Sr. Newbie
1.5 / 5
This casino does not have a list of game activity, or a transaction of each wager. They only show a vague list of banking transactions showing deposits or withdrawals. I'm not sure if there's a law or legal requirement for such...but there should be. If I have a dispute about something, i have nothing to back up my complaint...
This casino does not have a list of game activity, or a transaction of each wager. They only show a vague list of banking transactions showing deposits or withdrawals. I'm not sure if there's a law or legal requirement for such...but there should be. If I have a dispute about something, i have nothing to back up my complaint and have to rely completely on what info they provide to me. I have seen this info available in some form or another for just about every online casino I can remember. I'm beginning to think this casino is a one man operation.
Show morePlease enter your comment.
Your comment is added.
rboyce212 1 year ago Sr. Newbie
1.5 / 5
This info on CS is not true. I've tried to reach live chat all hours of the day and can only reach a live person 10% of the time. And when I leave a message I rarely receive a response within 4 hours. It's usually the next day or around 12 hours later. I have never won anything here to test the checkout times. If I do,...
This info on CS is not true. I've tried to reach live chat all hours of the day and can only reach a live person 10% of the time. And when I leave a message I rarely receive a response within 4 hours. It's usually the next day or around 12 hours later. I have never won anything here to test the checkout times. If I do, I'll share in that exerience. ............................................................................................................................................................... ....................................................................................... "Customer Support Spin Tornado Casino offers 24/7 customer support, over various channels. You can contact one of their representatives any time of the day, via email, or live chat. The latter is more suitable due to fast replies. If you want to submit a complaint, verify your documents, or simply reach out to the management team, you have to send an email to the respective department. In total, the casino is available in 11 languages, including English, Swedish, Norwegian, Spanish, French, Italian, Polish, Dutch, Finnish, Danish, and German. So, if you feel more comfortable speaking in your native language, go for it. The live chat agents or management team will be able to assist promptly."
Show morePlease enter your comment.
Your comment is added.
Aileen Dodge 1 year ago Full Member
0.1 / 5
Well I just joined this casino. And the reason I joined is because they have a NET|ENT software Slot I have been wanting to play for some time. However upon clicking into this game on their site I got an error message that the game is not available to players in my GEOlocation!!!! That is BS and might not be totally in...
Well I just joined this casino. And the reason I joined is because they have a NET|ENT software Slot I have been wanting to play for some time. However upon clicking into this game on their site I got an error message that the game is not available to players in my GEOlocation!!!! That is BS and might not be totally in the casinos control unless the server they use indicates I am physically in Maryland and not where my registered address is which is Virginia!!! Guess I'll keep looking or perhaps I will take a weekend holiday up to visit the NJ Casinos!!!
Show morePlease enter your comment.
Your comment is added.
Rafael Navarro 1 year ago Sr. Newbie
1.5 / 5
i made a first deposit because the games looking good, I didn't receive my bonus I tried to speak with someone but nobody was able, I sent an email email explaining the situation I hope they add me this bonus soon. Many games don't work.
Please enter your comment.
Your comment is added.
tough_nut 1 year ago Moderator
3.7 / 5
Hello Rafael Navarro, The rep has gotten back to us, please check your PM for additional details.
Please enter your comment.
Your comment is added.
tough_nut 1 year ago Moderator
3.7 / 5
Hello Rafael Navarro, Please PM us your casino username and we'll get in touch with the casino representative in order to help you.
Please enter your comment.
Your comment is added.