September 2016 - Reel Spin (sister brand to Slotter) has been added to our warning list, this means please do not sign up or deposit at this casino. They cannot be trusted to payout winnings, they also have poor customer support and do not respond to emails
Overview
Such a shame. For a couple of years, since its inception in 2013, Reel Spin had an enviable reputation and was considered an honest place for people to indulge in carefree gambling fun. However, all things are subject to change and that includes honesty, diligence and fairness. Club World Group is, by now, a famous name for all the wrong reasons. Their association with gambling industry bad boys have cost them their stature and if they continue to associate themselves with crooks and cheats, we don’t see how they would reverse this. As it stands, Reel Spin Casino has made it to our black list.
Integrity/Trustworthiness
Before all the negativity took over, Reel Spin was a well-respected member of this group of casinos, supplied by Real Time Gaming software developer. Their game selection was one of the best in business, 24/7 support without peers and some amazing incentives like multimillion progressive jackpots were not to be sneered at. But, in late 2016, a family feud (not the game show) between brothers in charge of the company led to a legal dispute that ousted younger Ferster brother – the one capable of making reputable business – and put two older siblings in his place. And that’s when things took an ugly turn. Incapable, inexperienced or just plain malicious, the elder Fersters went on to do the unthinkable and employ the services of Affpower group. The same rogue company of individuals whose list of wrongdoings stretches far and wide: they were selling stolen and pirated NetEnt games and they employed the services of hackers to bring down the sites of their competition to place their own ads there. They detagged referred players from other casinos and made constant accusations of players who made big winnings fair and square, sometimes completely refusing to pay out their due! Pretty insane, don’t you agree? Well, it’s those people that are now most closely related to Reel Spin Casino and all other casinos under the Club World Group banner. This association is too much for us to shut our eyes on it.
Player Complaints
Club World Group’s iffy activities did not become apparent until March 2017. Around the same time, certain players have started voicing their disappointment and anger across online gambling communities, including LCB. Since not too much damage has been done to players’ pockets (the majority of bad business was going backstage what with all the Affpower’s unsavory work) this wasn’t devastatingly impactful on players themselves, but would have gotten out of hand had their rogue operations gone under the radar for a while longer.
Conclusion
In short: just abandon this place. The shady characters operating behind it will just get you into all sorts of unwanted trouble, you might see yourself go completely broke and virtually mugged. The only way to stop the likes of these individuals is to just completely erase them from collective memory until maybe they take that as a wake-up call and sort themselves out. Until then, Reel Spin is best avoided.
Down to Brass Tacks
Reel Spin is rated 1577 of 1634 casinos reviewed with a score of 1.6 out of 5 after 180 votes and it has 297 Slots offered from Real Time Gaming with an average rating of 3.7 out of 5 after 15680 votes.
Screenshot Gallery / Last Updated 19-02-2024
Reel Spin Video Review
Overview
Such a shame. For a couple of years, since its inception in 2013, Reel Spin had an enviable reputation and was considered an honest place for people to indulge in carefree gambling fun. However, all things are subject to change and that includes honesty, diligence and fairness. Club World Group is, by now, a famous name for all the wrong reasons. Their association with gambling industry bad boys have cost them their stature and if they continue to associate themselves with crooks and cheats, we don’t see how they would reverse this. As it stands, Reel Spin Casino has made it to our black list.
Integrity/Trustworthiness
Before all the negativity took over, Reel Spin was a well-respected member of this group of casinos, supplied by Real Time Gaming software developer. Their game selection was one of the best in business, 24/7 support without peers and some amazing incentives like multimillion progressive jackpots were not to be sneered at. But, in late 2016, a family feud (not the game show) between brothers in charge of the company led to a legal dispute that ousted younger Ferster brother – the one capable of making reputable business – and put two older siblings in his place. And that’s when things took an ugly turn. Incapable, inexperienced or just plain malicious, the elder Fersters went on to do the unthinkable and employ the services of Affpower group. The same rogue company of individuals whose list of wrongdoings stretches far and wide: they were selling stolen and pirated NetEnt games and they employed the services of hackers to bring down the sites of their competition to place their own ads there. They detagged referred players from other casinos and made constant accusations of players who made big winnings fair and square, sometimes completely refusing to pay out their due! Pretty insane, don’t you agree? Well, it’s those people that are now most closely related to Reel Spin Casino and all other casinos under the Club World Group banner. This association is too much for us to shut our eyes on it.
Player Complaints
Club World Group’s iffy activities did not become apparent until March 2017. Around the same time, certain players have started voicing their disappointment and anger across online gambling communities, including LCB. Since not too much damage has been done to players’ pockets (the majority of bad business was going backstage what with all the Affpower’s unsavory work) this wasn’t devastatingly impactful on players themselves, but would have gotten out of hand had their rogue operations gone under the radar for a while longer.
Conclusion
In short: just abandon this place. The shady characters operating behind it will just get you into all sorts of unwanted trouble, you might see yourself go completely broke and virtually mugged. The only way to stop the likes of these individuals is to just completely erase them from collective memory until maybe they take that as a wake-up call and sort themselves out. Until then, Reel Spin is best avoided.
Down to Brass Tacks
Reel Spin is rated 1577 of 1634 casinos reviewed with a score of 1.6 out of 5 after 180 votes and it has 297 Slots offered from Real Time Gaming with an average rating of 3.7 out of 5 after 15680 votes.
Screenshot Gallery / Last Updated 19-02-2024
- Jurisdictions:
- Download Available: Yes
-
min deposit:
$35
F--
-
min withdrawal:
$20 (ecoPayz)/$50 (Bitcoin)/$300 (Wire Transfer)
F--
-
Cashout Limit:
$5,001 Weekly
F-- - Currencies:
-
cashout times:
Pending Time: Within 48 hours
E-wallets: Instant
Bitcoin: Within 1 business days
Bank Transfer/Check: 5-7 business days
F-- -
Banking:
depositwithdrawal
Banking service Payz is not available for Players from United States, click here to find out why
- languages:
- Certifications and Approvals:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
1-866-808-2971
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Notarized documents potentially required
Documents may be submitted:
- Third-party service secure transfer
Reel Spin Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Your Feedback
Member's feedback (13)
This is just another bag casino you’ve been warned. I never made a deposit here because it doesn’t take much to see that my money to go anywhere else and it be put to better use. Like my money will be put to better use by used it to start a fire.
Yet another online casino with horrible customer service. They definitely deserve they're low rating and have definitely earned they're place on LCBs warning list. Stay far away from casinos like this one. There are dozens of well respected casinos that will actually pay you if you win and not employ stalling tactics and...
Yet another online casino with horrible customer service. They definitely deserve they're low rating and have definitely earned they're place on LCBs warning list. Stay far away from casinos like this one. There are dozens of well respected casinos that will actually pay you if you win and not employ stalling tactics and basically do anything to avoid paying players they're due winnings
Show moreGreat casino. They have execellent deposit options. There customer service is very friendly and curtious. they have a lot of bonuses so you can play with more money. Payouts are easy all you have to do is send in you drivers license and utility bill its that easy. I love this casino I would probably rather play here than...
Great casino. They have execellent deposit options. There customer service is very friendly and curtious. they have a lot of bonuses so you can play with more money. Payouts are easy all you have to do is send in you drivers license and utility bill its that easy. I love this casino I would probably rather play here than in most casinos. Its a pleasure playing here!.
Show moreReel Spin lacks variety in the slots and games. As far as I can tell, they do not offer non deposit bonuses for players to "test the water". They lack good customer service skills as well.
I got email, that a got free spins, I thought that was cool since I have never deposited, will the free spins was redeemed, and I lost, but I have a hard time with the money, it has like 3 money currency , very confusing for me, they shoud fix that for people like me that don't get it, don't want to deposit my money where...
I got email, that a got free spins, I thought that was cool since I have never deposited, will the free spins was redeemed, and I lost, but I have a hard time with the money, it has like 3 money currency , very confusing for me, they shoud fix that for people like me that don't get it, don't want to deposit my money where I cant really understand .
Show morereceived a email got some free spins in my account. played but not exciting feel of a casino, boring imo
This casino has an "average to bad casino rating" I can agree I don't like it $300 min w/d? I played their freebie chip but this was eaten up within 10 mins,I was pressed to make a deposit via chat and I was very surprised at the adequate games but no GOOD games?! This casino should be 2.5 stars in my view but still? They...
This casino has an "average to bad casino rating" I can agree I don't like it $300 min w/d? I played their freebie chip but this was eaten up within 10 mins,I was pressed to make a deposit via chat and I was very surprised at the adequate games but no GOOD games?! This casino should be 2.5 stars in my view but still? They make a player have such a high amount to get to to w/d it's not possible for all players,sure high rollers may like it but the av. player may not.
Show morei do not believe there is such a thing as a bad casino, only badly managed in regard to interface to player, most all that are followed within the terms and conditions will pay on different time schedules, just be fair to them before expecting them to be fair. I mean follow their terms, and you will likely find them doing...
i do not believe there is such a thing as a bad casino, only badly managed in regard to interface to player, most all that are followed within the terms and conditions will pay on different time schedules, just be fair to them before expecting them to be fair. I mean follow their terms, and you will likely find them doing exactly what they are supposed to do.
Show morei think reel spin would have higher ratings if they offered a no deposit bonus or really many bonuses at all. but they have the same classic rtg offerings, no splendor, no zazz... nothing too exciting about this one
Played at this casino back when I really sys not know better and can't believe I opened an account with a casino that practically takes a lifetime to process withdrawals and pay them out, but apart from those negetives it's actually a fairly decent RTG casno and doesn't have as many complaints or negetive issues as other...
Played at this casino back when I really sys not know better and can't believe I opened an account with a casino that practically takes a lifetime to process withdrawals and pay them out, but apart from those negetives it's actually a fairly decent RTG casno and doesn't have as many complaints or negetive issues as other RTG casinos out there so if you a players who does not mind waiting to recieve his winnings over time then this casino might very well be the casino for you
Show moreReel Boring except the one game with the Penguins but the games were not the type I like They were old school and so many the sameHit it and quit it
I did sign up here ,not so long ago after they were released.I used one banner for free chip,just to join them ,but when I insert the code in the cashier ,it says I am not eligible for the bonus.I contact the support ,which they told me I was not eligible to use that bonus ,just because of the country restriction.I hate...
I did sign up here ,not so long ago after they were released.I used one banner for free chip,just to join them ,but when I insert the code in the cashier ,it says I am not eligible for the bonus.I contact the support ,which they told me I was not eligible to use that bonus ,just because of the country restriction.I hate when some casino is giving wrong information,because my country was NOT listed in those restricted ones.Never deposited here,neither considering to do that,if they lie of free chip of some promo,what would they do when I deposit,!
Show moreReelSpin garnered quite a fanfare when they launched a few months ago including a major marketing push on the well known Casinomeister forum. That is how I first learned of them and received a no deposit bonus to try out their games. I do like the Betonsoft suite and feel the table games have a real quality feel about them,...
ReelSpin garnered quite a fanfare when they launched a few months ago including a major marketing push on the well known Casinomeister forum. That is how I first learned of them and received a no deposit bonus to try out their games. I do like the Betonsoft suite and feel the table games have a real quality feel about them, though I'm not sold so much on the slots. One thing of definite interest is that the casino promises INSTANT withdrawals to Skrill and neteller for verified accounts. I tried this a couple of times and found it to be very close to accurate- under five minutes on both occasions. Nevertheless I do not think this is enough to guarantee this level of service at all times so I'd be interested to hear from any other Reelspin players.
Show more- Jurisdictions:
- Download Available: Yes
- Company: Owned By BeSoftware NV
-
min deposit:
$35
F--
-
min withdrawal:
$20 (ecoPayz)/$50 (Bitcoin)/$300 (Wire Transfer)
F--
-
Cashout Limit:
$5,001 Weekly
F-- - Currencies:
-
cashout times:
Pending Time: Within 48 hours
E-wallets: Instant
Bitcoin: Within 1 business days
Bank Transfer/Check: 5-7 business days
F-- -
Banking:
depositwithdrawal
Banking service Payz is not available for Players from United States, click here to find out why
- languages:
- Certifications and Approvals:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
1-866-808-2971
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Notarized documents potentially required
Documents may be submitted:
- Third-party service secure transfer
Reel Spin Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
ericadawn11-0 2 years ago Full Member
0.8 / 5
This is just another bag casino you’ve been warned. I never made a deposit here because it doesn’t take much to see that my money to go anywhere else and it be put to better use. Like my money will be put to better use by used it to start a fire.
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Will90 4 years ago Jr. Member
0.9 / 5
Yet another online casino with horrible customer service. They definitely deserve they're low rating and have definitely earned they're place on LCBs warning list. Stay far away from casinos like this one. There are dozens of well respected casinos that will actually pay you if you win and not employ stalling tactics and...
Yet another online casino with horrible customer service. They definitely deserve they're low rating and have definitely earned they're place on LCBs warning list. Stay far away from casinos like this one. There are dozens of well respected casinos that will actually pay you if you win and not employ stalling tactics and basically do anything to avoid paying players they're due winnings
Show morePlease enter your comment.
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Prince Bhasin 4 years ago Full Member
Great casino. They have execellent deposit options. There customer service is very friendly and curtious. they have a lot of bonuses so you can play with more money. Payouts are easy all you have to do is send in you drivers license and utility bill its that easy. I love this casino I would probably rather play here than...
Great casino. They have execellent deposit options. There customer service is very friendly and curtious. they have a lot of bonuses so you can play with more money. Payouts are easy all you have to do is send in you drivers license and utility bill its that easy. I love this casino I would probably rather play here than in most casinos. Its a pleasure playing here!.
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ziggyjamz 5 years ago Sr. Member
1.6 / 5
Reel Spin lacks variety in the slots and games. As far as I can tell, they do not offer non deposit bonuses for players to "test the water". They lack good customer service skills as well.
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corona888 6 years ago Full Member
2.8 / 5
I got email, that a got free spins, I thought that was cool since I have never deposited, will the free spins was redeemed, and I lost, but I have a hard time with the money, it has like 3 money currency , very confusing for me, they shoud fix that for people like me that don't get it, don't want to deposit my money where...
I got email, that a got free spins, I thought that was cool since I have never deposited, will the free spins was redeemed, and I lost, but I have a hard time with the money, it has like 3 money currency , very confusing for me, they shoud fix that for people like me that don't get it, don't want to deposit my money where I cant really understand .
Show morePlease enter your comment.
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corona888 6 years ago Full Member
2.8 / 5
received a email got some free spins in my account. played but not exciting feel of a casino, boring imo
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mamagotit 7 years ago Full Member
2.7 / 5
This casino has an "average to bad casino rating" I can agree I don't like it $300 min w/d? I played their freebie chip but this was eaten up within 10 mins,I was pressed to make a deposit via chat and I was very surprised at the adequate games but no GOOD games?! This casino should be 2.5 stars in my view but still? They...
This casino has an "average to bad casino rating" I can agree I don't like it $300 min w/d? I played their freebie chip but this was eaten up within 10 mins,I was pressed to make a deposit via chat and I was very surprised at the adequate games but no GOOD games?! This casino should be 2.5 stars in my view but still? They make a player have such a high amount to get to to w/d it's not possible for all players,sure high rollers may like it but the av. player may not.
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uhdunno 7 years ago Full Member
2.5 / 5
i do not believe there is such a thing as a bad casino, only badly managed in regard to interface to player, most all that are followed within the terms and conditions will pay on different time schedules, just be fair to them before expecting them to be fair. I mean follow their terms, and you will likely find them doing...
i do not believe there is such a thing as a bad casino, only badly managed in regard to interface to player, most all that are followed within the terms and conditions will pay on different time schedules, just be fair to them before expecting them to be fair. I mean follow their terms, and you will likely find them doing exactly what they are supposed to do.
Show morePlease enter your comment.
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Bgdubs 8 years ago Sr. Newbie
3 / 5
i think reel spin would have higher ratings if they offered a no deposit bonus or really many bonuses at all. but they have the same classic rtg offerings, no splendor, no zazz... nothing too exciting about this one
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Gambinobit 8 years ago Hero Member
2 / 5
Played at this casino back when I really sys not know better and can't believe I opened an account with a casino that practically takes a lifetime to process withdrawals and pay them out, but apart from those negetives it's actually a fairly decent RTG casno and doesn't have as many complaints or negetive issues as other...
Played at this casino back when I really sys not know better and can't believe I opened an account with a casino that practically takes a lifetime to process withdrawals and pay them out, but apart from those negetives it's actually a fairly decent RTG casno and doesn't have as many complaints or negetive issues as other RTG casinos out there so if you a players who does not mind waiting to recieve his winnings over time then this casino might very well be the casino for you
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kid5150 8 years ago Sr. Newbie
1.5 / 5
Reel Boring except the one game with the Penguins but the games were not the type I like They were old school and so many the sameHit it and quit it
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Your comment is added.
helena_kp 10 years ago Super Hero
0.5 / 5
I did sign up here ,not so long ago after they were released.I used one banner for free chip,just to join them ,but when I insert the code in the cashier ,it says I am not eligible for the bonus.I contact the support ,which they told me I was not eligible to use that bonus ,just because of the country restriction.I hate...
I did sign up here ,not so long ago after they were released.I used one banner for free chip,just to join them ,but when I insert the code in the cashier ,it says I am not eligible for the bonus.I contact the support ,which they told me I was not eligible to use that bonus ,just because of the country restriction.I hate when some casino is giving wrong information,because my country was NOT listed in those restricted ones.Never deposited here,neither considering to do that,if they lie of free chip of some promo,what would they do when I deposit,!
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wscalley 10 years ago Sr. Member
4 / 5
ReelSpin garnered quite a fanfare when they launched a few months ago including a major marketing push on the well known Casinomeister forum. That is how I first learned of them and received a no deposit bonus to try out their games. I do like the Betonsoft suite and feel the table games have a real quality feel about them,...
ReelSpin garnered quite a fanfare when they launched a few months ago including a major marketing push on the well known Casinomeister forum. That is how I first learned of them and received a no deposit bonus to try out their games. I do like the Betonsoft suite and feel the table games have a real quality feel about them, though I'm not sold so much on the slots. One thing of definite interest is that the casino promises INSTANT withdrawals to Skrill and neteller for verified accounts. I tried this a couple of times and found it to be very close to accurate- under five minutes on both occasions. Nevertheless I do not think this is enough to guarantee this level of service at all times so I'd be interested to hear from any other Reelspin players.
Show morePlease enter your comment.
Your comment is added.