Nostalgia Casino Review

I loved the Sign up Bonus with this casino. $1 Deposit for $1000 Deposit Bonus. Which gave me $20 bonus money. So after my deposit of $1 my account was loaded with $21.

Good casino site,nice,fast communication on live chat.Good slots and i like to play Dream Catcher here.

Nostalgia casino, microgaming provider, oldie casino but had such a great wins here. Casino rewards were once such trustee nowadays can't say the same . Lots of things has changed.

Casino rewards.. one and all the same besides u can only play this casino from a PC after downloading it and then you can get the most out of it..decent welcome promotional offers and fairly effective support...it's decent minus the fact it's only got microwaving games... but they are decent enuff..just limited at that...

Casino rewards.. one and all the same besides u can only play this casino from a PC after downloading it and then you can get the most out of it..decent welcome promotional offers and fairly effective support...it's decent minus the fact it's only got microwaving games... but they are decent enuff..just limited at that...

dont take the bonus if you want to withdraw amazing playthrough ridiculous but its a casino from rewards group and all of them are maybe the best casino group on the internet ....since 2008 i've got 45000 in win!

At first I thought this was a great casino. To begin here, you do have to download this casino's software in order to play. And I must also say that the support at this casino is second to none. I actually do like there bonus's. You only need to spend a dollar in order to qualify for a bonus. I just think the withdrawal...

At first I thought this was a great casino. To begin here, you do have to download this casino's software in order to play. And I must also say that the support at this casino is second to none. I actually do like there bonus's. You only need to spend a dollar in order to qualify for a bonus. I just think the withdrawal time takes way to long. This is where most Online casino's fail in my eyes.

I've tried this year ago. I really like their welcome offer which is 20 euro for just 1 euro deposit. It actually get me huge win over 400 euro after I cleared bonus wagered. But I keep playing on the old slot until i finish them all. About a month later they gave me reward cards with 100 euro cash. But this time i...

I've tried this year ago. I really like their welcome offer which is 20 euro for just 1 euro deposit. It actually get me huge win over 400 euro after I cleared bonus wagered. But I keep playing on the old slot until i finish them all. About a month later they gave me reward cards with 100 euro cash. But this time i got no luck at all.

Absolutely agree with the @slotmania. The verification process takes time. However, they promise to proceed with it quickly but without any changes. Winnings in games are insignificant.

@slotmania - could you please send me your casino username in PM inbox and we'll contact the Casino Representative regarding your withdrawal issue.

I think the casino doesnt want to pay. i had 12000 and, only to verify account is hard, I sent several times my documents but still not verified. the casino dont want to pay, that is my opinion

One of the better downloadable Microgaming casinos. $20 for a $1 deposit was a steal... and actually did manage to complete the 60x wagering requirement. Mine withdrawal was pending for 2 days which seems long...but aside from that really good casino.

from the good casinos that have a good reputation on one occasion I received an email with 50 euros free without a bet requirement the truth they reward loyalty

Casino rewards group casino with great welcome bonus for just one euro deposit, i deposited here and actually won off it 100€ withdrawal, after documentation verification i have been paid 2 days after setting my withdrawal what is time they normally pay you in. I just dont like how they blocked my 210 €comp points as these...

Casino rewards group casino with great welcome bonus for just one euro deposit, i deposited here and actually won off it 100€ withdrawal, after documentation verification i have been paid 2 days after setting my withdrawal what is time they normally pay you in. I just dont like how they blocked my 210 €comp points as these are reward for playing but they want me to keep depositing in order to receive MY COMP POINTS? They dont even say you how much you have to deposit in order to be eligible,thats why its not 5/5 at all.

2000% first deposit bonus, wow that's sounds too good to be true and it is actually is in this case. Maximum bonus amount is 20 euro but it;s okay because if you lose you only lose 1 euro. I claimed the bonus and the bonus was not added instantly, I have waited about 10 minutes for the bonus to be added. Played about an...

2000% first deposit bonus, wow that's sounds too good to be true and it is actually is in this case. Maximum bonus amount is 20 euro but it;s okay because if you lose you only lose 1 euro. I claimed the bonus and the bonus was not added instantly, I have waited about 10 minutes for the bonus to be added. Played about an hour and lost it all. Live chat agent seemed to be a bot because it didn't answer my question directly, that's too bad.

this is one of my favorites casinos out there i have had my account here at this casino for some time now and i have always had a pleasurable experience gaming here. They have a great selection of slots to choose from netent etc. There customer service is fab in my personal experience they have always solved my problems...

this is one of my favorites casinos out there i have had my account here at this casino for some time now and i have always had a pleasurable experience gaming here. They have a great selection of slots to choose from netent etc. There customer service is fab in my personal experience they have always solved my problems ive had here and in quick time. I always get free spins from these guys with no wagering requirement so that is super fantastic what you win you can keep and withdrew excellent! live chat is always on had 24/7. i often get deposit promotions which is a good things every little helps hen you deposit with a low wagering requirement. so i would highly recommend this casino its fab ! i give this casino

played once at this casino with a promotion of 2000%, deposit of one euro and bonus of 20 euro, never won anything.

I'm a member here and I really wish they had more free tournaments but I've checked and they don't bring anything from what I've seen. I like playing the free tournaments because it's exciting and fun and you don't have to spend any money unless you want to advance. I feel like some say this casino may be lucky for some...

I'm a member here and I really wish they had more free tournaments but I've checked and they don't bring anything from what I've seen. I like playing the free tournaments because it's exciting and fun and you don't have to spend any money unless you want to advance. I feel like some say this casino may be lucky for some but not for another best to try. I hope it's lucky for me but from all the free spins I've played and won I've never had a payout.

Hello there, I played in Nostalgia casino and others from this group of casinos. They have great promotions such as deposit $1 and get $20. Or deposit $25 and play with $125. And I use this chances to play. But I can't win anything. So I decided that is not honest. I always receive great promos like 50 Free Spins on Avalon/Thunderstruck...

Hello there, I played in Nostalgia casino and others from this group of casinos. They have great promotions such as deposit $1 and get $20. Or deposit $25 and play with $125. And I use this chances to play. But I can't win anything. So I decided that is not honest. I always receive great promos like 50 Free Spins on Avalon/Thunderstruck on my e-mail. In a couple of month I deposited $10 and play looooong time on Sun Tide slot and won $150 with only 0.27 bet. I didn't need to wager so I made withdrawal request and need to wait 48 hours or even may be 72 hours before it has been processes. It is a long time waiting when you can reverse you winnings and lose everything. My conclusion is that you better play with no bonuses on top and if you feel that something going wrong just make a withdrawal. Good luck!

Hi wimvl83, Please PM me your casino username. We're gonna contact the casino.

it's a nice bonus but payout will take now 8 days they asked after 3 days for my papers and i asked how long it takes after for the payout. They say 3 days , not asked for papers ore anything and its only 50,-. i made a request on Sunday night, they say 48h but asked papers after 72h later. then they let you wait....

Nostalgia Casino is also a member of the Casino Rewards Group and also uses Microgaming Software im sure tha you will be very well taken cared of this casino same as other casino rewards member, they offer bonuses and they have other promotions for you to decide what you want.GoodLuck!

Excellent casino belonging to the group Rewards. Quick payments, instant support. Many bonuses on deposit. I play and sometimes I win.

Nostalgia casino is a very good place to give a try for online gaming as they used to offer oustanding promotion like deposit 1 euro to get additional 20 euro free bonus. Big list of games slots, craps, keno, table games, roulette and blackjack make this site very comfortable place to find some entertainment and if lucky...

Nostalgia casino is a very good place to give a try for online gaming as they used to offer oustanding promotion like deposit 1 euro to get additional 20 euro free bonus. Big list of games slots, craps, keno, table games, roulette and blackjack make this site very comfortable place to find some entertainment and if lucky to cash out good. Standard procedure for payouts from this provider, documents might be required.

This casino such as their sister casinos they offer the best sign up bonus !2000 %match bonus for deposit of 1 euros is great ! i used this bonus but i did not win , i could not wager this bonus so i dont know about the withdrawal procees and how many hours and days need to get paid ! This casino has microgaming games...

This casino such as their sister casinos they offer the best sign up bonus !2000 %match bonus for deposit of 1 euros is great ! i used this bonus but i did not win , i could not wager this bonus so i dont know about the withdrawal procees and how many hours and days need to get paid ! This casino has microgaming games such as Avalon,Ariana, Avalon II,Bar Bar Blacksheep, Big Chef, Carnaval, Chief's Fortune, Diamond 7's and many other games !

Nostalgia casino has one of the best welcome bonuses available and one that I wish all casinos would embrace, you deposit 1€ for 20€ which is a great bonus that is one very light on the budget and two a great way to enjoy and experience the many microgaming slots that the casino provides. , I have only taken the welcome...

Nostalgia casino has one of the best welcome bonuses available and one that I wish all casinos would embrace, you deposit 1€ for 20€ which is a great bonus that is one very light on the budget and two a great way to enjoy and experience the many microgaming slots that the casino provides. , I have only taken the welcome bonus and did not wager it so I'm not too sure about the withdrawal processing of this casino and there are mixed rumors on the Internet about this casinos integrity In paying out so it could be risky but I have personally not had any issues with this casino and its sister casinos

Last night I was at my elderly neighbour's. He heard about Nostalgia from me & used my refer link. He had been a horsebetter all his life. I showed him the online games & he loved it. Becase he's quite old, he had me type & fill in forms, and type on the chat for him. So I was there, the whole time he played. He used his...

Last night I was at my elderly neighbour's. He heard about Nostalgia from me & used my refer link. He had been a horsebetter all his life. I showed him the online games & he loved it. Becase he's quite old, he had me type & fill in forms, and type on the chat for him. So I was there, the whole time he played. He used his real 1930's ID, hs own internet & computer, everything accurate & correct. I recommended ecopayz & he got that. He'd even talked to them on the phone. He was in hospital & away for a few months, & in the last couple of days asked me over to help him fire up the computer. He had me ask with him directing as to whether he'd had a Nostalgia account. They said no, so he had me type in his details. We got a $20 onto his ecopayz & I cheered & clicked for him when he asked. Eventually he went out but he decided to try again, BECAUSE of the signup bonus. He deposited $25. He didn't win, but that's ok, we thought, he had $22.50 in Casino Rewards points. Clicked 'accept' & it said "your points account has been suspended". A chat operator said they won't tell him why, but he has "to keep depositing and showing intent to deposit" for the "suspension" to be lifted. On the signup offer, 2nd deposit! I was there, the whole time, from last summer to last night & he didn't do one SPECK wrong. Anywhere. Casino Rewards OUTRIGHT STOLE his $25. 78 years old, recently had a stroke...he loved Batman & Kings of Cash & HE HAS 31 SPINS SITTING IN DARK KNIGHT RISES, $22 in points...and he HAS TO demonstrate intent to deposit?!?! We will be contacting INTERPOL. Wht ill they be oing, keping his 31 DKR spins, too?!?...Disgusting.

For only 1$ you get 20$ on this casino. A great welcome offer. They also offer 100% match bonus on the second deposit. A good casino partner of a good casino group. All the partners of casino Rewards offer different welcome bonus. Some of them require only a 1 $ deposit. Like nostalgia.

Its a good offer from nostalgia casino, I recieved 20$ for one deposit of 1$, within a few seconds, and they have a 100% bonus for the second deposit. but they dont have any freeroll slot tournaments like some other microgaming casinogroups, thats sad

i joined nostalgia because of the huge 2000% bonus offered deposit 1$ and get 20$ i played and had a blast needless to say i lost very fun though they are a microgamming sofeware casino. fun games but the payout rate didnt seem too high . like microgamming casinos though very trusted .deposited a couple times never cashed...

i joined nostalgia because of the huge 2000% bonus offered deposit 1$ and get 20$ i played and had a blast needless to say i lost very fun though they are a microgamming sofeware casino. fun games but the payout rate didnt seem too high . like microgamming casinos though very trusted .deposited a couple times never cashed out no big wins . so for that reason rating this casino a 3.

Nostalgia is another Microgaming casino and a part of Casino Rewards Group. I played there with the 20€ bonus, where I deposited only 1€. Didn't have luck, played only Immortal Romance. Support was great, helped with everything, game selection awesome and I like that they have free roll tournaments.

Avoid at all costs. They are part of the casino rewards group so if you have an account on another one of there sites they wont give you the $1 sign up bonus or any other deposit bonus. I dont see the point in them having 100s of sites if they wont let players use bonuses. It might as well just be one site. Plus the customer...

Avoid at all costs. They are part of the casino rewards group so if you have an account on another one of there sites they wont give you the $1 sign up bonus or any other deposit bonus. I dont see the point in them having 100s of sites if they wont let players use bonuses. It might as well just be one site. Plus the customer service team is awful. They take ages to respond and constantly answer your questions with more questions of there own. Feels like you go round in circles and never get a straight answer from them! its a shame i cant give them 0 stars!!

I played here and deposited $1 to receive $20, I had fun but did not win anything, but it is still a great offer to let you have fun, and see if you can win. I now know you can win off the offers like these because I have in the past, so I give them a go and one just never knows. Microgaming casinos are my favourite. Gloriabe

I played here and deposited $1 to receive $20, I had fun but did not win anything, but it is still a great offer to let you have fun, and see if you can win. I now know you can win off the offers like these because I have in the past, so I give them a go and one just never knows. Microgaming casinos are my favourite. Gloriabe

Hi nutzag46, Thank you. The list of restricted countries have been updated.

no players from ROMANIA

I gave Nostalgia a go because of their advertised 2000% deposit bonus - though bear in mind the maximum deposit amount is £1, bit of a con trick as your probably used to with online casinos!! The real problem I have with Nostalgia and the other casinos in this group is the sheer amount of spam they send you after signing...

I gave Nostalgia a go because of their advertised 2000% deposit bonus - though bear in mind the maximum deposit amount is £1, bit of a con trick as your probably used to with online casinos!! The real problem I have with Nostalgia and the other casinos in this group is the sheer amount of spam they send you after signing up - even if you request them not to, it just keeps on coming. These days most email clients will automatically bin their emails as a result meaning you'll often miss anything important relating to your account or the ocassional good offer they send out. Who on earth thinks this is a good solution to the email marketing question?! If your going to play Microgaming download casino, take a look at 32red instead.

great sign up no deposit bonus, or deposit, deposit 1$ get 21$ to play with. did not win anything, but offer is great.

This is a great microgaming casino.I deposited here 1 euros a few months ago and I received a bonus of 20 euros, so I got to play with 21 euros.Never managed to meet the wagering req but it was fun to play like that.There are only a few casinos with this offer.

I have good memories from Nostalgia casino, I deposited only $1 there in my lifetime but hoped for a good win, dont know if they are withdrawabe or not but $1 is not much to put and risk, I personally had a great fun with it at that time. If I am correct they are also part of casino rewards system where you could reedem...

I have good memories from Nostalgia casino, I deposited only $1 there in my lifetime but hoped for a good win, dont know if they are withdrawabe or not but $1 is not much to put and risk, I personally had a great fun with it at that time. If I am correct they are also part of casino rewards system where you could reedem some comps from the whole group to for example your nostalgia casino account, If I am wrong correct me ( cashing from CR to Nostalgia was from $10 - 1000 points )

I really like the multiplayer roulette here, I could turned the starting $20 bonus into $300 rapidly but I think I failed completing the wagering requirements. It was funny and finalIy only loose $1

Nostalgia Casino : A great Microgaming casino. I do not know if they still have the offer to deposit $1 and get $20 but i used it in the past and it was fun, that is a great offer. Like all Microgaming, they have huge jackpots and plenty of slots and tournaments where you can pick from. I like Microgaming casinos altough...

Nostalgia Casino : A great Microgaming casino. I do not know if they still have the offer to deposit $1 and get $20 but i used it in the past and it was fun, that is a great offer. Like all Microgaming, they have huge jackpots and plenty of slots and tournaments where you can pick from. I like Microgaming casinos altough the software requires many resources to run, sometimes there are problems loading it but overall i find it good. With a minimum of $1 to deposit and to try their games out i think it’s worth spending your time there, if i recall there was a sister casino offering the same, powered by CasinoRewards, Zodiac Casino. Unfortunately, i redeemed the same offer at the both casinos and now i’m being blocked because they say „Unfortunately, due to promotional abuse in the past, the casino has been forced to take precautionary steps to ensure that players do not take advantage of promotional offers without ever risking their own funds.” And all i did was to deposit like they said, $1 to Nostalgia and $1 to Zodiac. It happens, but i didn’t take advantage like a few times over with the same promotion, on the same casino. Every casino has it’s policy and i guess they think i didn’t respect it at all. That’s fine by me, i still think they have amazing offers and they respect their players. But that being said, i can always deposit and redeem some free chips i have left there and can’t be used now, so that’s not such a big deal. This is a great casino with great support and exceptional rewards. I encourage anyone to join here and play, they are great. Live support is always there to ask any questions, tournaments are played daily with great prizes and a lot of videos slots / slots / video poker/ blackjack / roullette to choose from. I do find it great that they offer a lot, including their program Casino Rewards with great games, like lottery Reward Riches where you can win huge, from 250 000$ to 1 000 000 $. I wish you good luck at this casino!

A huge 2000% deposit bonus...unfortunately you only able to get it when you make a deposit amount of 1 euro. It not bad at all actually. I wish that all online casino offering this promotion. The biggest deposit bonus with the lowest deposit amount and with the most trustfull online casino. The 2000% deposit bonus will...

A huge 2000% deposit bonus...unfortunately you only able to get it when you make a deposit amount of 1 euro. It not bad at all actually. I wish that all online casino offering this promotion. The biggest deposit bonus with the lowest deposit amount and with the most trustfull online casino. The 2000% deposit bonus will not credited automatically. You have to wait till you get loyalty points with an amount of 2000 points. After they credited the 2000 loyalty points, you need to redeem it into cash, 100 points is equal with 1 euro. After redeeming the loyalty points you have to wait up to 1 hour but they will credited the 20 free within 5 minutes. Beware that you have to log out and log in again to see the bonus money. I have recommend Nostalgia Casino to my friends and they are still very excited to play here. For the newbies among us, this is a Microgaming powered online casino, one of the best online casino software. Unfortunately US are not eligible to play here (that I find very sad). Very big of choices of games, from blackjack to video slots. Every game has a great look. Some of them are old but still fun to play. Like other Microgaming casinos, besides regular games, they also have a various numbers of tournaments and multiplayers games you can join. I for example, I played Isis multiplayer. This Isis multiplayers video slot game has a different payout. While playing you can collect multipliers that will be use when the free spins bonus is triggered. The outcome of your winning from the free spins bonus will be multiplied with your collected multipliers. It very important that you collect as much multipliers coins. Free spins bonus round can only be triggered when the hawks appear on reel 1 and 5. It does not matter who triggered the free spins bonus. When it triggered, everybody get the free spins bonus. I'd say, try this game! it is amazing. This online casino also up to date with the latest microgaming games like the dark knight rises etc. I have a great time playing with Nostalgia Casino. I have made a few deposits but unfortunately I did not able to make a withdrawal since I did not win anything, it does not mean I did not have fun thou. I will keep playing with them and I know I will still having fun too. And I do recommend this online casino also to you who like to have a great time! Use their first offer, deposit 1 and get 20 free...they are mostly worth it.

Hello my next review, article from the nostalgia casino and my registering to the free credits promotion, they invited me to them deposit promotions. I downloaded the casino and went through the registering steps. If I deposit one euro I was eligible to get extra 20 euro. I deposited via Moneybookers 1 euro. I didn’t get...

Hello my next review, article from the nostalgia casino and my registering to the free credits promotion, they invited me to them deposit promotions. I downloaded the casino and went through the registering steps. If I deposit one euro I was eligible to get extra 20 euro. I deposited via Moneybookers 1 euro. I didn’t get the bonus instantly so I played down my deposit on agent Jane Blond slot. I played on the minimum stakes 1.0.9 cent each spins but I lost my money soon. I am waited for the 20 euro bonus but I needed to wait almost two hours until I get it. I had 20 euro with the usually thirty times wagering requirements. I began to play with the mad hatters and I went up to 80 euro when I decided to tries the bars and stripes slot with one euro stakes. My wagering requirements are met so I was able to cash out 100 euro. I withdraw it and get it after the verification and the pending period what is two days. To the verification I needed to send a copy from my id card, a bank statement and one copy from my skrill account. I didn’t had a bank statement but they accepted the utility bill too. I thought if I won once I can do it twice, I deposited 50 euro from my winnings without any kind of match bonuses. I needed to contact with the live support to ask him removes all bonuses from my account. After he removed it I deposited with Moneybookers again. I get my money immediately and I started to play with the same slots like before. The first was the alskan fishing but this time I played at higher bets, 0.6 euro each spins. The first look seems profitable but when I went up to 67 euro I started to lose money so when I went down to 32 euro I decided to change to the mad hatters with the same bet. Sadly this slot was a bad condition too and eats my deposit. My second deposit not was profitable but I enjoyed it.

Hi everyone! Here is another review from Nostalgia casino when I am claimed the 1 euro deposit bonus! I remember I saw they advertisement on some poker forum and I was getting curious to them promotion so I made a little research about them. I found them home page and went to check the promotions details and the terms and...

Hi everyone! Here is another review from Nostalgia casino when I am claimed the 1 euro deposit bonus! I remember I saw they advertisement on some poker forum and I was getting curious to them promotion so I made a little research about them. I found them home page and went to check the promotions details and the terms and conditions too. I saw if I deposit 1 euro I can claim 20 euro bonus money with 30 times wagering requirements only and no max cash out. The microgaming casinos are my favorites and the casino rewards brand is guarantee the safe and fair gaming on the internet. So I decided to make a user and claim this bonus money. I downloaded and installed the casino and created my profile. I logged in and went to the banking page and deposited 1 euro via by Moneybookers (Skrill). I get my deposited money but I didn’t get the 20 euro bonus so I decided to play down my one euro until I get the bonus money. Because I didn’t had a lot of money I played on nine lines slot, agent Jane blond with 0.09 euro bets. I had extreme luck and get the free games a really lot of times. Finally I went up to 200 euro and I was withdraw my money to my Moneybookers account. I saw I get the 20 euro bonus money so I claimed it and started to play. I played with the same slots and I had luck again, I wagered my money and had another 200 euro to withdraw, so I paid out that money too. Next day I tried log in but I wasn’t able to so I contacted with the live support to solve this problem. They informed me I break the terms and conditions when I used the bonus money when I had pending cash out from my deposit. So I lost both money with stupid reasons. If you play on them casinos pay attention for the terms and conditions because they had some hidden traps to creates a reason for not paying. Thank you!

Not really sure what is the connection between Online Casino and nostalgia, but whatever the reasons are, it sure is a catchy name. The site looks good, decent and clean layout, with most the links on the top. What I immediately liked is the fact you can preview the games, even before registering the account, which is great,...

Not really sure what is the connection between Online Casino and nostalgia, but whatever the reasons are, it sure is a catchy name. The site looks good, decent and clean layout, with most the links on the top. What I immediately liked is the fact you can preview the games, even before registering the account, which is great, and not often seen on many other sites. As a standard Microgaming site, so you get to download and install the software first, PCs only sadly. Another thing, there is no mobile site version, so it is PC or nothing. I was hoping to get a No Deposit Bonus, but no luck here. In fact, in order to get a $20 sign-up bonus, you have to deposit $1 first. Your first five deposits can get you a cumulative 250% Bonus, or up to $480, which is not that bad, but I have seen some better offers for starters.

Hi jack1111, thanks for heads up. They don't have a full list of restricted countries, so any help is appreciated. Review updated. Luckynn

Will not accept australian players

Sandy: Welcome to the Casino Rewards support chat. How are you doing today? Jamie Blundell: Hi Sandy, can i get a small bonus please? Sandy: Let's have a look and see :) Sandy: Can you please confirm your Casino account number for me? Jamie Blundell: :) Jamie Blundell: Sandy: Thank you. Sandy: For security purposes, can...

Sandy: Welcome to the Casino Rewards support chat. How are you doing today? Jamie Blundell: Hi Sandy, can i get a small bonus please? Sandy: Let's have a look and see :) Sandy: Can you please confirm your Casino account number for me? Jamie Blundell: :) Jamie Blundell: Sandy: Thank you. Sandy: For security purposes, can you confirm your full name, date of birth, postcode, email address and phone number please? Sandy: Thank you. Sandy: Please hold for a moment while I check the details in your account. Jamie Blundell: Hello? Sandy: Sorry about the wait, Jamie. Sandy: Shouldn't be too much longer. Jamie Blundell: ok thanks Sandy: I'm sorry Jamie but this account doesn't belong to you. Sandy: Let me see if I can find your account. Jamie Blundell: ?? Sandy: So it appears that you only have one account and it is a Luxury Casino. This is your account number : OCRV0014732156 Sandy: And unfortunately, I can't offer you a bonus at this time :( Jamie Blundell: so how have i been playing this one? and depositing? so if i had to withdrawal i wouldnt of been able too? what? well if that the case i expect my deposits to be transferred over to Luxury please, thats just not on Sandy: However, we do have a fantastic promotion running at the moment :( Sandy: You'll receive a 20% match bonus on your next deposit up to $250! Sandy: The minimum deposit for this promotion is $50 and the promotion ends on 21/02/2012. Sandy: I cannot give you any information about an account that is not in your name unfortunately. Jamie Blundell: Thats not very good now is it, how have i been playing, depositing and logging on?? i expect a refund or funds credited to luxury so it is fair! that is against consumer trading! Sandy: So no. 1, we are not responsible for your behaviour, Jamie. Sandy: If you somehow played on someone else's account, that is not our fault. Sandy: We do not condone this and it is against our terms and conditions. Sandy: No. 2, we are unable to refund funds that have already played with, so if there are funds that you've deposited and played with into another person's account, on what grounds do you expect a refund? Sandy: No. 3, we are not contravening any consumer trading regulations if you commit online fraud by purporting to be somebody that you aren't. Sandy: Does that answer all your questions, Jamie? Sandy: As I haven't heard from you in a while, I'll need to end this chat. Sandy: We are always here to chat! Come back anytime if there is anything more that you need, or even if it is just to say hi. Your satisfaction and happiness are our priority! Please click here to complete our Exit Survey. Thank you very much. Goodbye Chat session has been ended by the site operator. Zoe: Hi there Jamie. Zoe: Sandy's not availabel at the moment. Zoe: What can I help you with? Jamie Blundell: Hi Zoe, I have a problem but got disconnected before. not very impressed really. Jamie Blundell: can you check my chat history please Zoe: Yes. Zoe: I will just need you to confirm some details first please. Zoe: For security purposes, can you confirm your full name, date of birth, postcode, email address and phone number please? Jamie Blundell: And how can i be playing someone elses account if on the homepage it says "Jamie's Promotion's" ? It's not my problem, if i can log in, deposit and play it is Nostalgia's problem because I wouldn't of been able to withdrawal which is unfair to the consumer now isn't it Zoe? this dosent make sense? Jamie Blundell: Zoe: Thank you. Zoe: Please hold for a moment while I check the details in your account. Zoe: Could you please confirm the account number of the casino you're referring to? Jamie Blundell: Zoe: Okay Jamie, this account is actually not registered in your name, so it doesn't belong to you. Jamie Blundell: So if it isn't registered under my name then Zoe, how come it has 'Jamie's Promotion's" on the homepage??? that dosen't make any sense Zoe: Let me have a look. Zoe: Please hold for a moment. Jamie Blundell: Do u see it? Zoe: Okay Jamie, now it's a bit complicated but there was a technical problem when your accounts were unmerged. Zoe: I can confirm that this account does not belong to you but the name of the Casino Rewards account was not changed correctly, hence why you saw "Jamie's Promotions" when you logged in. Zoe: I have changed this now and would advise you to stop accessing this account as it's not in your name. Jamie Blundell: Ok Zoe, I just logged in from the email i got. Thanks for clearing it up. However, i still feel quite mislead as i would of deposited it in my own luxury account should i have seen it was someone elses account, so eventually, if lucky enough, could of withdrawled.So, how would thjat of happened if i did win? I think you should put the money i deposited today into my account, to be fair actually Jamie Blundell: There would of been no possible way for me to withdraw form this predicament, would there of? Zoe: This is a little bit difficult for me to answer but it is likely that there would have been an issue if you had withdrawn seeing as the account is not in your name.Zoe: Sharing accounts is not something we advise and it is not permitted unless we are able to verify that the account holder permits someone else to play on their account. Jamie Blundell: would of been impossible and fraudulant. Zoe: Please understand that this is not permitted for security purposes. Jamie Blundell: It is not actually sharing i did actually have a Nostalgia account hence i thought it was mine when my name came up on the Homepage. So it is actually a casino error, which i understand, but it is hyperthetically unfair to the customer as it would of given me no chance of claiming my prize. I should be refunded Zoe.. Zoe: I'm afraid it does count as sharing because someone else registered the account. Now seeing as you were sharing an email address with someone else, it means that you were also sharing a Casino Rewards account. There is one Casino Rewards account per email address so only one person's name (in this case your name) will appear in the casino lobby when you log in. Zoe: You have now been unmerged and you have your own Casino Rewards account because you're using your own email address. Jamie Blundell: I couldn't of possibly been sharing an email account because when registering it on lets you register one email account, once. That's your guys stuff up if it is merged. I have provided identity and everthing for you guys so am legit. Zoe, as a customer, a customer who has deposited money into your casino, and being of an unfair disadvantage of not possibly been able to withdrawal because he didnt know it wasnt his account because his name appeared on the hompage, i feel ripped and would like a refund or a direct credit to my OWN casino please Zoe: I'm sorry for the delay. I'll be with you in just a moment. Zoe: I'm afraid there's nothing else I can do for you at this point, Jamie. If you'd like to this further you will need to contact our Risk Management department. Jamie Blundell: Casinorewards casino's ALWAYS seems the only casino i ever have problems with...terrible. well it's your guys stuff up...I'm going to have to post these messages on jswqzs.com, it's just not on..really unfair!