Jackpotstar Casino Review

Jackpotstar is an online casino that, as its name suggests, deems jackpot games as its star attraction. However, its offering is not limited to just that one product. In fact, it boasts a hefty library of iGaming options that can certainly appeal to a broad range of customers.

Up until late 2023, this gambling venue operated as Masked Singer Games UK. Its rebrand reflects an entirely new identity and new direction toward a wider audience from more markets.

The casino is powered by SkillOnNet, a digital gaming platform provider that is also related to a handful of other iGaming brands, including the likes of Slots Magic, Lucky Niki Casino, PlayUZU Casino, and more.

Another important thing to take into account if you contemplate opening an account with this facility is that it is licensed by the Malta Gaming Authority, a regulatory body that is known to be actively working toward constantly strengthening its anti-money laundering and finance crime controls. Besides, an online casino licensed by a well-known regulator is always the right choice when it comes to player protection.

To further elaborate on security, this iGaming venue harnesses SSL encryption to make sure that all the personal data players are required to share as part of their account verification process is safely stored and all transactions are conducted in a safeguarded environment.

A Bit More about the Layout

Jackpotstar’s design is colorful but not over-the-top. Upon entering the site, players are received with a ‘Welcome to the home of jackpots!’ greeting that quickly makes it clear that a plethora of jackpots is what they will certainly find here. This notion is solidified by a carousel displaying some of the jackpot offers available.

Navigation around the gaming parlor is very much effortless. It has standard, straightforward menus that quickly get players to their desired destination. And that destination is most likely the games lobby. It is split in six main sections based on the type of game these incorporate.

Players can choose from slots, roulette games, card games, live casino, daily jackpots, and jackpots. Each of the progressive jackpot titles displays their current value on their respective game tile in the lobby.

Customers can also get a look at the newest titles uploaded as well as the ones that enjoy the greatest popularity among fellow online casino aficionados.

To further facilitate its players in their search for the perfect game to play at any given moment, Jackpotstar offers very comprehensive filters that can group online slots and other games by provider, volatility level, theme, feature, special symbol, number of paylines, number of reels, and min/max bet. Pretty nifty and convenient, innit?

What Forms of Customer Support Are Available?

When it comes to customer support, players can get in touch with Jackpotstar’s staff via email and live chat, which is pretty standard for any iGaming establishment. No telephone number is displayed on the site, though.

Players can send emails to the casino’s staff “any time, day or night.” However, the chat feature is not available 24/7, so make sure that you are using it within working hours, which are displayed in the site’s Help section.

It is again in the Help section where patrons can find the answers to some of the most frequently asked questions about the venue and its operations.

It is also important to note that this gambling establishment has a dedicated Upload Docs page in the Personal Area of a player’s My Account section and this is the only approved way to provide their verification documents. And every customer will be required to provide such documents at some point. If players send their documents via any other avenue, these will not be accepted.

Responsible Gambling Tools

While Jackpotstar may have assembled an alluring library of top jackpot and other casino titles, the gaming venue also seems to understand its role in preventing its customers from falling victims to excessive gambling. It has incorporated several responsible gaming tools into its operations and we strongly encourage players to familiarize themselves with these and be prepared in cases when they feel their gambling behavior may be leaning toward problematic.

Players can set their own deposit limits in the Cashier section of the site. These can be daily, weekly, and monthly. Additionally, they can self-exclude from Jackpotstar as well as from all other iGaming operations powered by SkillOnNet.

Other tools include a special game status reminder and a time limit. The former enables players to set the number of minutes after which a notification will pop-up to inform them about the duration of their playing session, how much they have placed in bets, and how much they have won. The game status reminder can be set for 15, 30, 45, or 60 minutes and every time a notification appears, players will be able to choose to either keep on playing or log out from the gambling facility.

As for the time limit, it enables players to set an interval of time after which they will be automatically logged out from the gaming establishment. 

How Enticing Are the Promotions?

Jackpotstar has curated a range of promotions for its customers, but let’s first take a look at the casino’s Welcome bonus. Upon making their first deposit, players are offered a set number of extra spins on qualifying games. The wagering requirements for this particular bonus are a bit steep, though, so make sure to get well acquainted with all terms and conditions of the offer and figure if you are comfortable with these.

The casino’s Promotions page incorporates multiple other ongoing campaigns and most of these, if not all, are definitely worth checking out. For example, there are unique daily offers that are tailored to every player’s individual gaming habits at the site.

The gaming establishment further offers regular spin packages at a discount price and hosts daily slots tournaments and related challenges for those with a competitive spirit. Customized monthly rewards await the most loyal players as part of the site’s retention effort.

Banking Deposits/Withdrawals

• The casino supports multiple currencies and deposit/withdrawal methods, including regionally popular ones for localized experience.
• The site does not support cryptocurrency payments.
• The venue may require proof of identity documents after any deposit.
• Minimum deposit is €10; minimum withdrawal is €30.
• Cashout limit is €5,000 per transaction.
• Monthly withdrawals are capped at €10,000; winnings exceeding that amount are paid in monthly installments of €10,000.
• Jackpot wins and wins exceeding €5,000 take longer to process after an initial withdrawal request.
• Wire Transfers are charged €10 for withdrawals under €500.
• Withdrawals via Wire Transfer take between 2 and 7 business day to fully process; credit/debit cards take between 2 and 7 business days; online wallets are processed on the same day.
• If a player fails to log into their account for a period of 180 consecutive days, their account is considered inactive and a monthly €5 fee is charged.

Games

Jackpots are a major draw for many online casino players and Jackpotstar has plenty of those in its games lobby. The venue’s collection contains hundreds of titles from multiple providers to deliver variety and extra flavor to its patrons, no matter their gambling experience and taste.

Those lacking penchant for the extra thrill added by jackpot mechanics will not be disappointed, as well. The casino has assembled quite a selection of non-jackpot slots and of various table games. The lobby also includes a hefty live casino collection with titles from the likes of Evolution, Playtech, and Pragmatic, among others.

• Jackpots – Age of the Gods: Kings of Olympus Megaways, King Kong Cash Go Bananas Jackpot King, Secrets of Sherwood, Snakes Gold Dream Drop, Cluster Tumble Dream Drop, MegaJackpots Majestic Buffalo
• Online Slots – The Book of Dead, Secret of Anubis, Big Bass Splash, Sahara Riches: Cash Collect, Katmandu, Los Mariachis Muertos, Money Train 4, Big Bad Wolf: Pigs of Steel, Sweet Bonanza, Sugar Rush, Ramses Book Deluxe, Gates of Olympus
• Table Games – American Roulette, French Roulette, Multifire Roulette, European Blackjack, American Blackjack
• Live Casino – Baccarat, Baccarat Squeeze, First Person Prosperity Tree Baccarat, Lightning Roulette, Sic Bo, Casino Hold’em, Roulette, Crazy Time, Monopoly Big Baller

The games can be played in recreational mode and for real money. This gives players the chance to try out as many titles as they wish without placing monetary bets before eventually putting their luck to the test.

The Loyalty Program

This gambling establishment does have a loyalty program, but it is invitation-only. This basically means that the casino, at its own discretion, decides when and how to reward the most loyal portion of its players.

But to make things a bit more clear, we should say that the most active customers receive tailored monthly rewards that they get informed about via email.

How to Open an Account

Opening an account with this casino is a pretty simple and straightforward procedure. You need to enter some personal details, including mobile number, date of birth, name, valid email address, password, etc. Once you have completed all required steps and have read and agreed to the site’s Terms and Conditions, you will be able to enter your newly opened account and to place your first deposit.

At a later stage, you will be required to verify your account by providing a set of identity proof documents. As mentioned above, the only way to deliver these to the casino is by uploading them via the dedicated page in the My Account panel.

To Sum It Up

Jackpotstar is an online gambling venue where jackpot games take the center stage. The selection of such games is quite rich and thorough and fans of these will not be disappointed. Its library of non-jackpot slots, table games, and live casino titles is just as hefty and varied.

The venue does not support cryptocurrencies, which many would consider a major drawback. Another thing to take into account is that its withdrawal limits are on the lower side. But if details like these do not bother you, then this casino is 100% worth your perusal.