4435
SlotsDevices
4435
SlotsTHIS CASINO IS CLOSED
Overview
In operation since 1997, Golden Palace was originaly a Playtech casino, during which time the quality of their services had been considered acceptable for the most part. Over the years, they've gone through several different software platforms, including Top Game, and are currently supplied through ProgressPlay Limited. As numerous customers noted, the downfall of a once-decent casino began sometime around 2012. The site compromised reputation and integrity, by imploring shady terms and conditions, delayed payment tactics and unethical advertisement, such as spamming and baiting by means of false offers.
Integrity/Trustworthiness
A long string of unethical business practices trails behind this site, and has been properly documented at all major review websites and casino directories. Wizard of Odds has had the operator blacklisted due to slow payments, and a controversy involving bonus funds confiscations on account of alleged bonus abuse.
Next to these issues, there is a history of problems players had with unpaid bonus winnings, account lockouts, unresponsive customer support, outdated games, and many other telltale signs of a badly run gambling establishment. Promotional policy includes certain rules that are not advantageous for players. Wagering requirements are high, and for some countries set even higher, such that rollover is almost impossible to complete. Restricting maximum bets while bonus winnings are being wagered, limiting winnings from bonuses, enforcing low weekly and monthly withdrawal limits are among the major downsides of the site.
Licenses to offer gambling games and conduct wagering via the internet, have been issued by the Government of Curacao, and the UK Gambling Control Commission.
Player Complaints
In recent times, customers have been complaining about baiting and spamming marketing strategies concerning fake sign-up and other bonus offers. Agressively flooding their players' emails with various promotions, the operator would inexplicably revoke these offers, or declare them invalid once a player has attempted to claim them. Also, many have reported unpaid earnings from such bonuses, in those cases when they were succesfully redeemed. Support has consistently faild to answer inguiries regarding these problems.
Conclusion
This operator is not recommended, instead try to find an alternative website with fair terms and conditions, better game selection, more efficient customer service, and good reputation - all things that Golden Palace lacks. Playing here, and especially using their promotions, is not in your best interest. Although they have customers who claim to have encountered no issues at any point in the past, there are many more who will say otherwise, which is why the site is on our warning list.
Down to Brass Tacks
Golden Palace Casino is rated 1580 of 1636 casinos reviewed with a score of 1.6 out of 5 after 163 votes and it has 4435 Slots offered from 1x2gaming, 2by2 Gaming, Barcrest and 80 others with an average rating of 3.9 out of 5 after 155294 votes.
Member's feedback (15)
Overview
In operation since 1997, Golden Palace was originaly a Playtech casino, during which time the quality of their services had been considered acceptable for the most part. Over the years, they've gone through several different software platforms, including Top Game, and are currently supplied through ProgressPlay Limited. As numerous customers noted, the downfall of a once-decent casino began sometime around 2012. The site compromised reputation and integrity, by imploring shady terms and conditions, delayed payment tactics and unethical advertisement, such as spamming and baiting by means of false offers.
Integrity/Trustworthiness
A long string of unethical business practices trails behind this site, and has been properly documented at all major review websites and casino directories. Wizard of Odds has had the operator blacklisted due to slow payments, and a controversy involving bonus funds confiscations on account of alleged bonus abuse.
Next to these issues, there is a history of problems players had with unpaid bonus winnings, account lockouts, unresponsive customer support, outdated games, and many other telltale signs of a badly run gambling establishment. Promotional policy includes certain rules that are not advantageous for players. Wagering requirements are high, and for some countries set even higher, such that rollover is almost impossible to complete. Restricting maximum bets while bonus winnings are being wagered, limiting winnings from bonuses, enforcing low weekly and monthly withdrawal limits are among the major downsides of the site.
Licenses to offer gambling games and conduct wagering via the internet, have been issued by the Government of Curacao, and the UK Gambling Control Commission.
Player Complaints
In recent times, customers have been complaining about baiting and spamming marketing strategies concerning fake sign-up and other bonus offers. Agressively flooding their players' emails with various promotions, the operator would inexplicably revoke these offers, or declare them invalid once a player has attempted to claim them. Also, many have reported unpaid earnings from such bonuses, in those cases when they were succesfully redeemed. Support has consistently faild to answer inguiries regarding these problems.
Conclusion
This operator is not recommended, instead try to find an alternative website with fair terms and conditions, better game selection, more efficient customer service, and good reputation - all things that Golden Palace lacks. Playing here, and especially using their promotions, is not in your best interest. Although they have customers who claim to have encountered no issues at any point in the past, there are many more who will say otherwise, which is why the site is on our warning list.
Down to Brass Tacks
Golden Palace Casino is rated 1580 of 1636 casinos reviewed with a score of 1.6 out of 5 after 163 votes and it has 4435 Slots offered from 1x2gaming, 2by2 Gaming, Barcrest and 80 others with an average rating of 3.9 out of 5 after 155294 votes.
Screenshot Gallery / Last Updated 11-06-2021
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
$/£/€10
F--
-
min withdrawal:
$/£/€50 (Bank Transfer)
F--
-
Cashout Limit:
$/£/€3,000 Weekly/$/£/€6,000 Monthly
F-- -
Currencies:
-
cashout times:
Pending time: 72 hours
E-wallets: 2-4 business days
Credit/Debit Cards: 4-8 business days
Bank Transfer: 5-11 business days
F-- -
Banking:
depositwithdrawal
Banking services Euteller, Giropay, Interac, NETELLER, Pay N Play, PayPal, Paysafecard, Payz, Skrill, SOFORT Banking, Trustly, Visa QIWI and Zimpler are not available for Players from United States, click here to find out why
-
All Software:
Players from United States are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Big Time Gaming, Blueprint Gaming, Booongo, Crazy Tooth Studio, Evolution Gaming, Evoplay, EYECON, Ezugi, Fugaso, Games Warehouse, Gamevy, GONG Gaming, Habanero Systems, Hacksaw Gaming, Iron Dog Studio, Just For The Win, lightningboxgames, LuckyStreak, Microgaming, Mr Slotty, Neon Valley Studios, NextGen, Nolimit City, Old Skool Studios, Play'n GO, playson, Pragmatic Play, Rabcat, SG Interactive, Shuffle Master, Spinomenal, SpinPlay Games, Super Spade Games, Thunderkick, Tom Horn Gaming, Vivo Gaming, Wazdan and WMS, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: Yes
-
Email:
Contact Form
- Withdrawal Lock: No
- Manual Flush: No
Golden Palace Casino Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
Member's feedback (15)
Yep, another casino that turned from being good and ok to scam site. Probably they want steal money fast and then, disappear. Only problem with them weak support blacklisted and warned on different forums. Not recommended stick to the recommended casinos. But dont play here its bad casino
It was good casino when they based on Playtech software! 4 years ago i played no deposit bonus in this casino and win! I didnt have problems with payments! But now is not "old" Golden palace! :c so sad!!! Dodge this casino! Pay attention to other casinos which are at this forum. Good luck all!
Golden Palace was originally a super dodgy Playtech casino and then changed software to the notorious Rival brand and they went from Rouge to Super Rouge casino with shady terms and conditions and an aggressive approach to spamming players with promotions to entice them into taking up an offer so that they can get a deposit...
Golden Palace was originally a super dodgy Playtech casino and then changed software to the notorious Rival brand and they went from Rouge to Super Rouge casino with shady terms and conditions and an aggressive approach to spamming players with promotions to entice them into taking up an offer so that they can get a deposit with no intention of paying out the player should he request a withdrawal , luckily I have only played with a freechip here but quickly saw the Casinos true shady character and nature
Show more
golden palace is very old casino and have turned from playtech to top game casino now, because of their reputaion i havent deposited here but i keep getting phone call from them for no deposit bonuses in my acconut, never logged in to check, when you know you are not going to get paid even if you win then why to waste your...
golden palace is very old casino and have turned from playtech to top game casino now, because of their reputaion i havent deposited here but i keep getting phone call from them for no deposit bonuses in my acconut, never logged in to check, when you know you are not going to get paid even if you win then why to waste your time.one should avoid such casinos.
Show more
I joined here awhile back and played with a NDB but was not that lucky, win some loose some, I have not been here for awhile and logged back in to find that it is now Topgame, I had a bonus in my account and was told that it is only play money, but it was $9.95. I find that very odd, but maybe it is true? I thought it was...
I joined here awhile back and played with a NDB but was not that lucky, win some loose some, I have not been here for awhile and logged back in to find that it is now Topgame, I had a bonus in my account and was told that it is only play money, but it was $9.95. I find that very odd, but maybe it is true? I thought it was my old bonus and still playable, but I was told not, I left. I dont know what to think. Gloriabe
Show more
nice casino, very good bonuses
..their....I meant
the 400% first deposit bonus for golden palace is not valid anymore - the support told me yet. but really strange is, that the support offered me a 300% bonus and after 2 minutes this bonus wasn´t valid anymore. I told them and teire answer was: ....it was a typo... so, not nice business practice.......
I remember Golden palace when it was based on Playtech software, now its powered by TopGame and the things changed. Have nothing against them, but hey, TopGame casino's are known as not very fair and trustworhty, but famous name like this maybe gonna wake-up the things. Welcome bonus is up to $/£/€300 and matching 100 %...
I remember Golden palace when it was based on Playtech software, now its powered by TopGame and the things changed. Have nothing against them, but hey, TopGame casino's are known as not very fair and trustworhty, but famous name like this maybe gonna wake-up the things. Welcome bonus is up to $/£/€300 and matching 100 % - pretty standard though with 50x bonus wagering ( not worst in the market ). One thing that I dont really like is cashout limits up to 2500 $ monthly, so if You are Highroller, this one really annoying thing. Okay, I won nice amount and want my cash in short time, not month-by-month increments. 48 hours ewallets cashouts is good, but I dont think they gonna pay as fast as they declare. Hope Golden Palace gonna change the things about topgame casinos...
Show more
Very standard site online about the layout there is not much to add here but they have lots of interesting games here as well as the signup bonus from what i heardthey are cashable
I am a loyal player here many years ago ,when they operating under playtech software,very reputable casino,in 2012 cashed out from here 500 euro from 50 no deposit bonus.
Golden Palace may have a common name for a casino site, but what I have seen so far is far from common. The site is fairly simple, with just a few pictures and no flashing banners, which is a plus for me. I wanted to see if I can use the bonus well. There's an exclusive offer for LCB players, a 300% first deposit bonus,...
Golden Palace may have a common name for a casino site, but what I have seen so far is far from common. The site is fairly simple, with just a few pictures and no flashing banners, which is a plus for me. I wanted to see if I can use the bonus well. There's an exclusive offer for LCB players, a 300% first deposit bonus, up to $300, but do note two things: first is that you get only 100% immediately, and you have to contact the support to get the rest (not a bad idea to do it before registering the account, just to double check the terms), and the second thing is that the WR is a bit high, 50xb&d. In my case, didn't make it through, but I have deposited again, and got some luck. At the moment, I am collecting some more winnings to withdraw, and I don't expect any problems. Did chat with the support for a few times, they seem nice, and I also did the document verification, so I'm ready for the cash-out.
Show more
LATEST NEWS : My account has now been locked after a few withdrawals of my winnings! I am no longer allowed to enter or play at this casino! CAUTION : Fairgaming? It seems that they KEEP LOSERS and KICK OUT WINNERS!!!
Well, what do you know?! The gameplay at Golden Palace Casino DID improved and changed for the better...I just made a withdrawal claim for my winnings...and it turned out to be better than my wins at the other 3 sister casinos! Persistence pays!!! :)
So far, I find the gameplay at Golden Palace not as satisfying as at the other sister casinos (FlamingoClub, 24kt Gold, Grand Online)...perhaps it may get better, perhaps not...but in all other aspects, it is still a good casino.
- Jurisdictions:
- Download Available: No
- Company: Operated By ProgressPlay Limited
- Sister Casinos:
-
min deposit:
$/£/€10
F--
-
min withdrawal:
$/£/€50 (Bank Transfer)
F--
-
Cashout Limit:
$/£/€3,000 Weekly/$/£/€6,000 Monthly
F-- -
Currencies:
-
cashout times:
Pending time: 72 hours
E-wallets: 2-4 business days
Credit/Debit Cards: 4-8 business days
Bank Transfer: 5-11 business days
F-- -
Banking:
depositwithdrawal
Banking services Euteller, Giropay, Interac, NETELLER, Pay N Play, PayPal, Paysafecard, Payz, Skrill, SOFORT Banking, Trustly, Visa QIWI and Zimpler are not available for Players from United States, click here to find out why
-
All Software:
Players from United States are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Big Time Gaming, Blueprint Gaming, Booongo, Crazy Tooth Studio, Evolution Gaming, Evoplay, EYECON, Ezugi, Fugaso, Games Warehouse, Gamevy, GONG Gaming, Habanero Systems, Hacksaw Gaming, Iron Dog Studio, Just For The Win, lightningboxgames, LuckyStreak, Microgaming, Mr Slotty, Neon Valley Studios, NextGen, Nolimit City, Old Skool Studios, Play'n GO, playson, Pragmatic Play, Rabcat, SG Interactive, Shuffle Master, Spinomenal, SpinPlay Games, Super Spade Games, Thunderkick, Tom Horn Gaming, Vivo Gaming, Wazdan and WMS, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: Yes
-
Email:
Contact Form
- Withdrawal Lock: No
- Manual Flush: No
Related News
-
Stakelogic Brings Exciting Games to Belgium with Golden...
1 Aug 5th, 2023
-
Belgian Online Licenses for Two Operators
0 Aug 9th, 2016
Golden Palace Casino Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
chohlet
6 years ago
Full Member
0.9 / 5
Yep, another casino that turned from being good and ok to scam site. Probably they want steal money fast and then, disappear. Only problem with them weak support blacklisted and warned on different forums. Not recommended stick to the recommended casinos. But dont play here its bad casino
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Miracle
7 years ago
Sr. Newbie
0.5 / 5
It was good casino when they based on Playtech software! 4 years ago i played no deposit bonus in this casino and win! I didnt have problems with payments! But now is not "old" Golden palace! :c so sad!!! Dodge this casino! Pay attention to other casinos which are at this forum. Good luck all!
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Gambinobit
8 years ago
Hero Member
1 / 5
Golden Palace was originally a super dodgy Playtech casino and then changed software to the notorious Rival brand and they went from Rouge to Super Rouge casino with shady terms and conditions and an aggressive approach to spamming players with promotions to entice them into taking up an offer so that they can get a deposit...
Golden Palace was originally a super dodgy Playtech casino and then changed software to the notorious Rival brand and they went from Rouge to Super Rouge casino with shady terms and conditions and an aggressive approach to spamming players with promotions to entice them into taking up an offer so that they can get a deposit with no intention of paying out the player should he request a withdrawal , luckily I have only played with a freechip here but quickly saw the Casinos true shady character and nature
Show morePlease enter your comment.
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jingdrag
9 years ago
Newbie
1.5 / 5
golden palace is very old casino and have turned from playtech to top game casino now, because of their reputaion i havent deposited here but i keep getting phone call from them for no deposit bonuses in my acconut, never logged in to check, when you know you are not going to get paid even if you win then why to waste your...
golden palace is very old casino and have turned from playtech to top game casino now, because of their reputaion i havent deposited here but i keep getting phone call from them for no deposit bonuses in my acconut, never logged in to check, when you know you are not going to get paid even if you win then why to waste your time.one should avoid such casinos.
Show morePlease enter your comment.
Your comment is added.
Gloriabe
10 years ago
Jr. Member
2.5 / 5
I joined here awhile back and played with a NDB but was not that lucky, win some loose some, I have not been here for awhile and logged back in to find that it is now Topgame, I had a bonus in my account and was told that it is only play money, but it was $9.95. I find that very odd, but maybe it is true? I thought it was...
I joined here awhile back and played with a NDB but was not that lucky, win some loose some, I have not been here for awhile and logged back in to find that it is now Topgame, I had a bonus in my account and was told that it is only play money, but it was $9.95. I find that very odd, but maybe it is true? I thought it was my old bonus and still playable, but I was told not, I left. I dont know what to think. Gloriabe
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buki99
10 years ago
Sr. Newbie
3.5 / 5
nice casino, very good bonuses
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schnuggi
10 years ago
Sr. Newbie
0.5 / 5
..their....I meant
Please enter your comment.
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schnuggi
10 years ago
Sr. Newbie
0.5 / 5
the 400% first deposit bonus for golden palace is not valid anymore - the support told me yet. but really strange is, that the support offered me a 300% bonus and after 2 minutes this bonus wasn´t valid anymore. I told them and teire answer was: ....it was a typo... so, not nice business practice.......
Please enter your comment.
Your comment is added.
iDark
10 years ago
Sr. Newbie
3.5 / 5
I remember Golden palace when it was based on Playtech software, now its powered by TopGame and the things changed. Have nothing against them, but hey, TopGame casino's are known as not very fair and trustworhty, but famous name like this maybe gonna wake-up the things. Welcome bonus is up to $/£/€300 and matching 100 %...
I remember Golden palace when it was based on Playtech software, now its powered by TopGame and the things changed. Have nothing against them, but hey, TopGame casino's are known as not very fair and trustworhty, but famous name like this maybe gonna wake-up the things. Welcome bonus is up to $/£/€300 and matching 100 % - pretty standard though with 50x bonus wagering ( not worst in the market ). One thing that I dont really like is cashout limits up to 2500 $ monthly, so if You are Highroller, this one really annoying thing. Okay, I won nice amount and want my cash in short time, not month-by-month increments. 48 hours ewallets cashouts is good, but I dont think they gonna pay as fast as they declare. Hope Golden Palace gonna change the things about topgame casinos...
Show morePlease enter your comment.
Your comment is added.
yellonek 10 years ago Jr. Member
4.5 / 5
Very standard site online about the layout there is not much to add here but they have lots of interesting games here as well as the signup bonus from what i heardthey are cashable
Please enter your comment.
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pisti0073
10 years ago
Sr. Member
4 / 5
I am a loyal player here many years ago ,when they operating under playtech software,very reputable casino,in 2012 cashed out from here 500 euro from 50 no deposit bonus.
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Lootva
11 years ago
Super Hero
3 / 5
Golden Palace may have a common name for a casino site, but what I have seen so far is far from common. The site is fairly simple, with just a few pictures and no flashing banners, which is a plus for me. I wanted to see if I can use the bonus well. There's an exclusive offer for LCB players, a 300% first deposit bonus,...
Golden Palace may have a common name for a casino site, but what I have seen so far is far from common. The site is fairly simple, with just a few pictures and no flashing banners, which is a plus for me. I wanted to see if I can use the bonus well. There's an exclusive offer for LCB players, a 300% first deposit bonus, up to $300, but do note two things: first is that you get only 100% immediately, and you have to contact the support to get the rest (not a bad idea to do it before registering the account, just to double check the terms), and the second thing is that the WR is a bit high, 50xb&d. In my case, didn't make it through, but I have deposited again, and got some luck. At the moment, I am collecting some more winnings to withdraw, and I don't expect any problems. Did chat with the support for a few times, they seem nice, and I also did the document verification, so I'm ready for the cash-out.
Show morePlease enter your comment.
Your comment is added.
Wish4Wins
12 years ago
Full Member
2.5 / 5
LATEST NEWS : My account has now been locked after a few withdrawals of my winnings! I am no longer allowed to enter or play at this casino! CAUTION : Fairgaming? It seems that they KEEP LOSERS and KICK OUT WINNERS!!!
Please enter your comment.
Your comment is added.
Wish4Wins
12 years ago
Full Member
2.5 / 5
Well, what do you know?! The gameplay at Golden Palace Casino DID improved and changed for the better...I just made a withdrawal claim for my winnings...and it turned out to be better than my wins at the other 3 sister casinos! Persistence pays!!! :)
Please enter your comment.
Your comment is added.
Wish4Wins
12 years ago
Full Member
2.5 / 5
So far, I find the gameplay at Golden Palace not as satisfying as at the other sister casinos (FlamingoClub, 24kt Gold, Grand Online)...perhaps it may get better, perhaps not...but in all other aspects, it is still a good casino.
Please enter your comment.
Your comment is added.