BetNeptune Casino Review

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Karri profile image
Karri Last Updated 2023-05-03

Overview

BetNeptune is an online casino with a heavy emphasis on sports betting and casino games. The site is run under the ProgressPlay platform and enjoys the security and other benefits that come from having a Maltese Gaming Authority and the UK Gambling Commission licences.

This casino was established in 2020, and it wasted no time expanding its selection to cover everything one would expect from a modern casino. Besides the games, which will go through in detail later on, a nice assortment of bonuses and promotions are also available.

Useful Interface and Loads of Text

As this is a rather fresh casino site you can be sure that it works wonderfully on all devices. This is despite the fact that the site is loaded with information. If you want to drill down on any particular detail, like how the different deposit methods work, game payout RTPs, or find out about responsible gambling, there is an article or two available for reading.

The site itself doesn’t really stand out, especially as the colour scheme is rather dark and nondescript. They do use lots of pictures, but the only thing that really manages to catch your attention is the logo of the site.

Bonuses and Customer Support

There seems to be a bit of something for every occasion. Free bets, cashback, leaderboards, daily and weekly casino bonuses, bonus spins and bonus cash, and of course loyalty rewards. Both in betting and in casino there are plenty of different opportunities. In the former similar offers for different sports, whilst in the latter changing daily offers to make sure you can always grab some sort of bonus.

Terms and conditions suffer from high wagering requirements, and maximum conversion amounts. Neither of these applies to sportsbetting, there the only limiting factor seems to be up to five free bets per month.

Bonus cash and bonus spins on the other hand are hard to wager, and when you do that means any cash out tends to be very limited. Usually, a maximum of two or three times your bonus amount, or in some cases hard-capped at $20. The same applies to sports bets, but most of the bets would be around these sums anyways, so it hardly ever matters.

Customer support, like the site itself, is available in English and Spanish. Players can either check out different articles, or simply contact the casino team via live chat. We suggest the latter, as it’s the fastest way of getting any issues resolved. Let’s see if further languages are added in the future.

Tip:  Make sure you have the casino lobby selected if you want to view casino bonuses, and sports lobby selected for sports promotions.

Banking Deposit/Withdrawal

  • Different jurisdictions have different regulations regarding deposits and withdrawals.
  • Placing more than 25% of your initial deposits as a bet or wager is prohibited.
  • Certain deposit methods come with a fee attached, though the casino itself charges no fees.
  • All withdrawals come with a $2.50 processing fee, or equivalent in local currency.
  • All cashout requests are pending for three days.

Games

The sports betting section is divided into two sections: live betting and pre-match bets. The first one naturally has fewer matches and sports available, numbering a few dozen or more. Football, basketball, ice hockey, tennis, and other popular sports are present. In contrast, the bets you place before the match always have a few thousand open matches or other targets to bet on. And the list of sports even includes esports, Eurovision and many other popular betting targets.

The interface is easy to use, and you can even customise it to a degree. There are plenty of tools to keep yourself organised too, including a calendar, score overviews, and other statistics. The system used is from BetConstruct, which happens to be one of the most advanced when it comes to online betting.

Numerous casino games…

…and a pretty decent interface to browse them awaits players in the casino section. You can start by having a look at some of the popular and featured slots at BetNeptune:

That’s a pretty high-profile list of all-time hits on online casinos. This in effect means that all the important game providers from 1x2Gaming to Wazdan are present here. Besides online slots you can find table games, which cover the usual roulette and blackjack, and then add in pretty much every variation of these and other traditional and new table games.

Live casino doesn’t seem to be very extensive, though it does cover all the classics from Evolution Gaming. You can find a separate section for jackpots too, with a ton of popular progressive jackpots, and a lot more that you might have never heard of. Finally, there is a section for casual games which covers everything from scratch cards to virtual sports, and the odd ones out that don’t fit into any other category.

Loyalty Program

You’ll find a separate rewards section, where you can check your level progress. You advance in levels by completing missions, which will then yield achievements and different rewards. Players can use their points in rewards store to buy bonus spins, bonus money, extra deposit bonuses, cashback, and more. It’s a pretty good solution, and uses gamification to make the whole experience all the more engaging.

Mobile Casino

BetNeptune is a rather fresh site, which means that they kind of have the whole mobile compatibility built in from the very beginning. Not to mention that the ProgressPlay platform that this site uses has recently made sure that all the technology and design supports every device imaginable.

Conclusion

There’s plenty to like about BetNeptune. Their availability is great, even if the core markets are in the UK and Europe. Those strong licences ensure safety, whereas the massive number of games and providers ensures that there’s plenty of fun to be had here. And the site itself is pretty easy to use, on all devices.

The bonuses however suffer from some setbacks. Especially if you prefer casino games over betting. We’d understand win limits on no deposit bonuses, but here the limits seem to apply to everything. Hopefully, something that is changed in the future. On the other hand, if you’re a casual gamer who only makes small deposits every now and then, these limits are not so harsh and most likely will not impact your experience at all. Have a look and decide for yourself!

Down to Brass Tacks

BetNeptune Casino is rated 817 of 1635 casinos reviewed with a score of 3 out of 5 after 11 votes and it has 4083 Slots offered from 1x2gaming, 2by2 Gaming, Barcrest and 69 others with an average rating of 3.9 out of 5 after 150481 votes.

Advantages

  • Plethora of casino games
  • Countless live and pre-match sports markets
  • Bonuses both for casino and sports betting
  • Useful interface for filtering games and matches
  • Rewards store

Disadvantages

  • High wagering requirements
  • Win limits hinder casino bonuses
  • Processing fee on all withdrawals
  • Low withdrawal limits
Karri profile image
Karri Last Updated 2023-05-03

Overview

BetNeptune is an online casino with a heavy emphasis on sports betting and casino games. The site is run under the ProgressPlay platform and enjoys the security and other benefits that come from having a Maltese Gaming Authority and the UK Gambling Commission licences.

This casino was established in 2020, and it wasted no time expanding its selection to cover everything one would expect from a modern casino. Besides the games, which will go through in detail later on, a nice assortment of bonuses and promotions are also available.

Useful Interface and Loads of Text

As this is a rather fresh casino site you can be sure that it works wonderfully on all devices. This is despite the fact that the site is loaded with information. If you want to drill down on any particular detail, like how the different deposit methods work, game payout RTPs, or find out about responsible gambling, there is an article or two available for reading.

The site itself doesn’t really stand out, especially as the colour scheme is rather dark and nondescript. They do use lots of pictures, but the only thing that really manages to catch your attention is the logo of the site.

Bonuses and Customer Support

There seems to be a bit of something for every occasion. Free bets, cashback, leaderboards, daily and weekly casino bonuses, bonus spins and bonus cash, and of course loyalty rewards. Both in betting and in casino there are plenty of different opportunities. In the former similar offers for different sports, whilst in the latter changing daily offers to make sure you can always grab some sort of bonus.

Terms and conditions suffer from high wagering requirements, and maximum conversion amounts. Neither of these applies to sportsbetting, there the only limiting factor seems to be up to five free bets per month.

Bonus cash and bonus spins on the other hand are hard to wager, and when you do that means any cash out tends to be very limited. Usually, a maximum of two or three times your bonus amount, or in some cases hard-capped at $20. The same applies to sports bets, but most of the bets would be around these sums anyways, so it hardly ever matters.

Customer support, like the site itself, is available in English and Spanish. Players can either check out different articles, or simply contact the casino team via live chat. We suggest the latter, as it’s the fastest way of getting any issues resolved. Let’s see if further languages are added in the future.

Tip:  Make sure you have the casino lobby selected if you want to view casino bonuses, and sports lobby selected for sports promotions.

Banking Deposit/Withdrawal

  • Different jurisdictions have different regulations regarding deposits and withdrawals.
  • Placing more than 25% of your initial deposits as a bet or wager is prohibited.
  • Certain deposit methods come with a fee attached, though the casino itself charges no fees.
  • All withdrawals come with a $2.50 processing fee, or equivalent in local currency.
  • All cashout requests are pending for three days.

Games

The sports betting section is divided into two sections: live betting and pre-match bets. The first one naturally has fewer matches and sports available, numbering a few dozen or more. Football, basketball, ice hockey, tennis, and other popular sports are present. In contrast, the bets you place before the match always have a few thousand open matches or other targets to bet on. And the list of sports even includes esports, Eurovision and many other popular betting targets.

The interface is easy to use, and you can even customise it to a degree. There are plenty of tools to keep yourself organised too, including a calendar, score overviews, and other statistics. The system used is from BetConstruct, which happens to be one of the most advanced when it comes to online betting.

Numerous casino games…

…and a pretty decent interface to browse them awaits players in the casino section. You can start by having a look at some of the popular and featured slots at BetNeptune:

That’s a pretty high-profile list of all-time hits on online casinos. This in effect means that all the important game providers from 1x2Gaming to Wazdan are present here. Besides online slots you can find table games, which cover the usual roulette and blackjack, and then add in pretty much every variation of these and other traditional and new table games.

Live casino doesn’t seem to be very extensive, though it does cover all the classics from Evolution Gaming. You can find a separate section for jackpots too, with a ton of popular progressive jackpots, and a lot more that you might have never heard of. Finally, there is a section for casual games which covers everything from scratch cards to virtual sports, and the odd ones out that don’t fit into any other category.

Loyalty Program

You’ll find a separate rewards section, where you can check your level progress. You advance in levels by completing missions, which will then yield achievements and different rewards. Players can use their points in rewards store to buy bonus spins, bonus money, extra deposit bonuses, cashback, and more. It’s a pretty good solution, and uses gamification to make the whole experience all the more engaging.

Mobile Casino

BetNeptune is a rather fresh site, which means that they kind of have the whole mobile compatibility built in from the very beginning. Not to mention that the ProgressPlay platform that this site uses has recently made sure that all the technology and design supports every device imaginable.

Conclusion

There’s plenty to like about BetNeptune. Their availability is great, even if the core markets are in the UK and Europe. Those strong licences ensure safety, whereas the massive number of games and providers ensures that there’s plenty of fun to be had here. And the site itself is pretty easy to use, on all devices.

The bonuses however suffer from some setbacks. Especially if you prefer casino games over betting. We’d understand win limits on no deposit bonuses, but here the limits seem to apply to everything. Hopefully, something that is changed in the future. On the other hand, if you’re a casual gamer who only makes small deposits every now and then, these limits are not so harsh and most likely will not impact your experience at all. Have a look and decide for yourself!

Down to Brass Tacks

BetNeptune Casino is rated 817 of 1635 casinos reviewed with a score of 3 out of 5 after 11 votes and it has 4083 Slots offered from 1x2gaming, 2by2 Gaming, Barcrest and 69 others with an average rating of 3.9 out of 5 after 150481 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $/€/£10
    A-
  • min withdrawal: $/€/£50 (Bank Transfer)
    E-
  • Cashout Limit:

    $/€3,000 Weekly/$/€6,000 Monthly

    D++
  • Currencies:
  • cashout times:

    Pending time: 1 business day (UK)

    3 business days (Non UK)

    E-wallets: 1-7 business days

    Credit/Debit Cards: 3-7 business days

    Bank Transfer: 4-10 business days

    F+
  • Banking:
    deposit
    withdrawal

    Banking services AstroPay Card, Boleto Bancario, Euteller, Instant EFT, Interac, JCB, MuchBetter, Neosurf, NETELLER, Ozow, Pay N Play, PayPal, Paysafecard, Payz, Pix, Skrill, Trustly, UPI and Vega Wallet are not available for Players from Illinois, click here to find out why

  • Players from Illinois are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Big Time Gaming, Blueprint Gaming, Crazy Tooth Studio, Evolution Gaming, EYECON, Fugaso, Games Warehouse, Gamevy, GONG Gaming, Hacksaw Gaming, Iron Dog Studio, Just For The Win, lightningboxgames, Microgaming, Neon Valley Studios, NextGen, Nolimit City, Old Skool Studios, Play'n GO, Playtech, Pragmatic Play, Rabcat, SG Interactive, Shuffle Master, Spinomenal, SpinPlay Games, Thunderkick, Tom Horn Gaming, Wazdan and WMS, to find out why click here

  • languages:
  • Live Games: Yes
  • Live Chat: Yes
  • Email:
  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Additional procedures potentially required
  • Notarized documents potentially required
Documents may be submitted:
  • Via dedicated page on the site

BetNeptune Casino Activity

N _

N _ added a favorite casino

10 months ago
BetNeptune Casino
BetNeptune Casino

3 / 5

0 2.1 K
miva

miva rated a casino

rs 1 year ago
BetNeptune Casino
BetNeptune Casino

2.4 / 5

0 2.1 K
Leo147

Leo147 rated a casino

ua 1 year ago
BetNeptune Casino
BetNeptune Casino

3.4 / 5

0 2.1 K
BaneM

BaneM added a favorite casino

rs 1 year ago
BetNeptune Casino
BetNeptune Casino

3 / 5

0 2.1 K
ViciousGames

ViciousGames rated a casino

ca 1 year ago
BetNeptune Casino
BetNeptune Casino

/ 5

0 2.1 K
barbimach

barbimach added a favorite casino

sk 1 year ago
BetNeptune Casino
BetNeptune Casino

3 / 5

0 2.1 K

Player Reviews

3/5

  • terrible
  • dislike
  • average
  • OK
  • liked it

Advantages

  • Plethora of casino games
  • Countless live and pre-match sports markets
  • Bonuses both for casino and sports betting
  • Useful interface for filtering games and matches
  • Rewards store

Disadvantages

  • High wagering requirements
  • Win limits hinder casino bonuses
  • Processing fee on all withdrawals
  • Low withdrawal limits
  • Jurisdictions:
  • Download Available: No
  • Company: Operated By ProgressPlay Limited
  • Sister Casinos:
  • min deposit: $/€/£10
    A-
  • min withdrawal: $/€/£50 (Bank Transfer)
    E-
  • Cashout Limit:

    $/€3,000 Weekly/$/€6,000 Monthly

    D++
  • Currencies:
  • cashout times:

    Pending time: 1 business day (UK)

    3 business days (Non UK)

    E-wallets: 1-7 business days

    Credit/Debit Cards: 3-7 business days

    Bank Transfer: 4-10 business days

    F+
  • Banking:
    deposit
    withdrawal

    Banking services AstroPay Card, Boleto Bancario, Euteller, Instant EFT, Interac, JCB, MuchBetter, Neosurf, NETELLER, Ozow, Pay N Play, PayPal, Paysafecard, Payz, Pix, Skrill, Trustly, UPI and Vega Wallet are not available for Players from Illinois, click here to find out why

  • Players from Illinois are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Big Time Gaming, Blueprint Gaming, Crazy Tooth Studio, Evolution Gaming, EYECON, Fugaso, Games Warehouse, Gamevy, GONG Gaming, Hacksaw Gaming, Iron Dog Studio, Just For The Win, lightningboxgames, Microgaming, Neon Valley Studios, NextGen, Nolimit City, Old Skool Studios, Play'n GO, Playtech, Pragmatic Play, Rabcat, SG Interactive, Shuffle Master, Spinomenal, SpinPlay Games, Thunderkick, Tom Horn Gaming, Wazdan and WMS, to find out why click here

  • languages:
  • Live Games: Yes
  • Live Chat: Yes
  • Email:
  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Additional procedures potentially required
  • Notarized documents potentially required
Documents may be submitted:
  • Via dedicated page on the site

BetNeptune Casino Activity

N _

N _ added a favorite casino

10 months ago
BetNeptune Casino
BetNeptune Casino

3 / 5

0 2.1 K
miva

miva rated a casino

rs 1 year ago
BetNeptune Casino
BetNeptune Casino

2.4 / 5

0 2.1 K
Leo147

Leo147 rated a casino

ua 1 year ago
BetNeptune Casino
BetNeptune Casino

3.4 / 5

0 2.1 K
BaneM

BaneM added a favorite casino

rs 1 year ago
BetNeptune Casino
BetNeptune Casino

3 / 5

0 2.1 K
ViciousGames

ViciousGames rated a casino

ca 1 year ago
BetNeptune Casino
BetNeptune Casino

/ 5

0 2.1 K
barbimach

barbimach added a favorite casino

sk 1 year ago
BetNeptune Casino
BetNeptune Casino

3 / 5

0 2.1 K

Player Reviews

3/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
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