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The availability to make fast transactions using a mobile device is a must for online casino players, and with Vodafone Cash, players from Egypt and Ghana and nine other countries can do that with a simple tap. This is an innovative mobile wallet solution, which allows users to make swift transactions with a few simple taps on their device. It is extremely popular across the region and used for all kinds of payments and purchases by users. Inevitably, it has become a popular method across online casinos, too, catering to players from Egypt and Ghana and nine other countries. Why choose to use Vodafone Cash as your payment method at an online casino?

about_vodafone_cash

About Vodafone Cash

Vodafone Cash was first pioneered in Kenya, known as M-Pesa (which literally means “mobile money”). It was launched by one of the world's largest telecommunications companies, Vodafone, which actually needs no introduction, as it is basically available all across the world. Vodafone launched M-Pesa in collaboration with its Kenyan affiliate, Safaricom.

From there, the solution took off and became available in Egypt and Ghana, known as Vodafone Cash. Essentially, it is a mobile wallet, since you can fund it with money and use it for online payments. But its core service is money transfer via mobile devices since you can transfer money to any Vodafone number anywhere in the eligible countries. Today, it is actually available in eleven countries and serves over 37 million users. It is incredibly popular with those users who do not have bank accounts or do not wish to use them for online payments. It is also popular with those users who do not wish to carry cash with them all the time.

However, the solution offers many other services. The “card to wallet” service is also quite popular with users, as you can deposit money to your wallet using your credit or debit card. This is a separate service because you can also do the funding through any ATM. To create and fund your wallet, you would need to visit one of the branches, as we’ll shortly explain. You can renew your mobile internet or Flex bundle, pay utility bills, make online purchases, donations, and recharge and pay the bill of any Vodafone number through your wallet.

getting_started

Getting Started

Depending on your country of residence, you will see that there will be different stores or exclusive dealers where you could register your Vodafone Cash wallet address for free. All you’d need is your national ID, and of course, you’d need to have a Vodafone phone number.

After you've provided your info to the desk clerk, you should expect an SMS to arrive on your mobile phone number, confirming your registration. You'll be asked to create a 6-digits PIN for your account to activate the service. You would need to dial the number *9*5# to do that.

You would need to visit these Vodafone exclusive dealers, stores Fawry branches, Aman or ATM machines to deposit and withdraw money to and from your wallet account.

How to Make a Deposit with Vodafone Cash

When exploring online casino sites to join, as a player from the eleven eligible countries, you will see that you’ll have Vodafone Cash as your option for deposits. The solution is quite popular across casinos in the region, or casinos accepting players from the eleven eligible countries. Most, if not all, casinos that are targeting players from the region, are offering it to their players. You can rest assured that the top, leading casinos will. Therefore, you’ll need to look for at least two or three options, and find the casino that would suit you most, offering the best games, promotions and of course, the wallet as a payment solution.

To make a deposit with Vodafone Cash, you would need to do the following:

  1. Go to the casino and explore its Banking/Cashier/Payment Method page.
  2. Look for Vodafone Cash’s logo.
  3. In the new window, choose the “Money Transfer” service.
  4. Enter the casino’s mobile number, if not pre-entered.
  5. Specify how much you’d like to deposit on your balance.
  6. Enter your PIN-code and the deposit will be on its way!

You should know that there’s a limit from 5EGP to 30,000EGP. And, you should also know that the casino you’re playing at would need to cash out the money you sent from one of the Vodafone Cash branches. Therefore, the deposit may not be instant, but it may take the casino a few hours or days to make it available on your balance.

How to Make a Withdrawal with It?

The withdrawal procedure, where available, would be a similar one, only this time, the casino would need to do the sending, and you would be the one waiting for a notification so that you could go to the nearest branch to cash out your winnings.

But, since there would be quite an exhausting process involved, not many casinos accept the wallet for cashouts. In case it is not an option for withdrawals, you would need to look for an alternative to withdraw your winnings. Cryptocurrencies and global eWallets would be great options here.

Applicable Fees & Limits

Some fees would apply for using some of the available Vodafone Cash services. As you know, these services are many.

For instance, there will be transfer fees of 1EGP or currency equivalent from your wallet for the money transfer service. A withdrawal fee of 3LE would apply for withdrawals between 5LE and 150LE, and above 150LE withdrawals will be subject to a 2% fee. The minimum you can send via the money transfer service is 5LE and the maximum 30,000LE.

Feel free to visit its official website and download the digital guide to find out more about the available fees, services and codes, respective to your country of residence.

Accepted and Restricted Countries

Although initially designed for Kenyan users, Vodafone Cash expanded in Egypt and Ghana. But later, it further expanded its services to Tanzania, India, South Africa, Albania, Romania, Lesotho, the Democratic Republic of Congo and Mozambique.

Therefore, unless you’re a player from these countries, you cannot use its services. Only online casino players with a valid Vodafone number and wallet that are residents from these countries can actually use it.

Available Currencies

Being a mobile wallet solution, you can charge at a land-based branch, you would be able to charge your Vodafone Cash wallet using the currency of your country.

And since the solution is available in eleven different countries, you would be able to deposit using the currencies in those respective countries. Therefore, the following are the currencies you can use: Kenyan shilling, Egyptian pound, Ghanaian cedi, Tanzanian shilling, Indian rupee, South African rand, Albanian lek, Romanian leu, Lesotho loti, Congolese franc and Mozambican metical.

Customer Service & Support Options

Whenever you bump into a problem or you have a question to ask, you can always contact the solution’s Customer Support service on 7001, 7000 or *9#. The team works around the clock to attend to your questions and problems.

To find out all the stores, exclusive dealers and branches where you can find its services, make sure you dial *9*9# and an agent will help you out.

You should know that there’s also a Live Chat option on its official website. Just click on the button found at the bottom right corner of the screen, and you’ll be able to start chatting with an agent.

Vodafone Cash Card payment method fees and facts
Countries restricted from using Vodafone Cash Card Canada
Available accounts 1 account
Available currencies EGP
p2p Money transfer
Send money p2p 1 EGP
Receive money p2p free
Deposit fees
Credit card 10 EGP - 20 EGP
Withdraw fees
Bank transfer 1%
Prepaid card at the ATM 1%
Two factor authentication One-Time Password
Link to terms & conditions https://web.vodafone.com.eg/en/vodafone-cash
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FAQs

How much can I fund my Vodafone Cash wallet per day and month?

The most you could add to your wallet in a day is 10,000EGP. In a month, the most you could deposit to your account is 50,000EGP.

Is its official website available in different languages?

Yes. You will see that as you first load its website, the information will appear in English. But, in the right top corner of the screen, you can change the language and explore the site in Arabic.

Is there an email address I could use to contact Customer Support?

Actually, no. You have the direct lines to contact Vodafone’s Customer Support, the Live Chat and the FAQs page to look for help, but there is no email address you could use to contact the agents.

Which banks’ ATMs can I use to fund my Vodafone Cash wallet?

You can use the ATMs of the following banks: Ahli United Bank, Alex Bank, CIB Bank, Misr Bank, The United Bank, Alahly Bank, Housing & Development Bank, Banque du Caire, Suez Canal Bank, QNB and Audi Bank, among others.

How can I be certain that my funds will be safe when transferring them online with Vodafone Cash?

The solution offers a thorough Be Protected page that you can explore to figure out ways to further protect your funds. But knowing that Vodafone, one of the leading telecommunications companies, is behind the solution, should be a guarantee for the safety of your money.
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