Withdrawal Methods
Bitcoin
Min: $50 Max: 1,000 No Fee!
Withdrawals are FAST, FREE and EASY using Bitcoin!
Payouts take 48 – 72 hours to be approved and processed. Deposits can take 24-48 hours to reach your wallet after approval.
BankWire
BankWire Min: $500 - $2000 ($40 Fee)
The minimum allowed for withdrawal through Wire Transfer is $500. The fee attached to this process is deducted from the withdrawn amount. Players can receive one FREE payout per every 30 day calendar month.
Payouts take 48 - 72 hours to be approved and processed. Bank wires can take 7 – 10 business days to reach your bank account after approval. Special requirements for wire transfer withdrawals may apply. Please contact your casino host for details and information on being paid by wire.
Contact Us: [email protected] or call us at 1-888-480-7999.
BankChecks
Bank Checks Min: $200 - $1500 ($40 Fee)
Checks may involve bank processing expenses and overnight fees. Due to this, the minimum amount for withdrawal is $200. Because these checks are sent securely by courier, they will not be delivered to P.O. boxes.
Payouts take 48 – 72 hours to be approved and processed. Checks will arrive in 7 – 10 business days after approval, and are sent only to the address we have on file for your account.
A deposit made by credit card requires the following information in order to process a payout:
Copy of the completed Credit Card Authorization Form (click on the link below to print out the form).
Get Credit Card Agreement Form
Copy of your identification card, passport or driver’s license. (Front and back of Drivers License)
Copy of Utility Bill to verify Mailing Address.
Copy of Credit Card used to make your deposit (Front and Back)
We will validate your information and notify you by Email when the process has been approved.
Please send us a copy of your documents by e-mail at [email protected]
Credit Card Authorization Form: Get Credit Card Agreement Form
Contact our support team if you have any further questions to the email below. [email protected]
* Winnings from FREE CHIPS are not eligible for FREE payouts
**Time frames are calculated in business days. (Monday through Friday, excluding holidays and Weekends)
Different methods of withdrawal may be assessed additional fees as required. Please contact your casino host for details.
Players are permitted one payout per week at a maximum of $1,000 per week. Higher payout maximums are available to our VIP Winner Circle Members. Please contact your VIP host for details.
Security
The following additional measures are for your security as well as ours, and we appreciate your understanding and cooperation:
Players will be contacted after withdrawal approval to verify personal information and payout details. Players must have correct information (Email Address, Physical address, Phone numbers, E-Wallet account, etc.) in order for payment to be processed
All deposits made by credit card will require a Credit Card Agreement Form to be on file with Hallmark Casino in order to process a payout. Contact your casino support team and find out more about what type of documents may be required prior to payout.
Documentation will be requested when you use a new card and/ or periodically (as often as once every six months) by our Accounting or Withdrawals Departments.
Hallmark Casino works diligently to provide our players with the quickest and easiest payouts possible. However, due to online gaming banking and processing issues beyond our purview, we are unable to give specific dates that payouts will be made following approval
For more information please Contact Us: [email protected] or call us at 1-888-480-7999
Reversing Withdrawals
If your withdrawal has already been approved, and you would like to have it deposited back into your casino account, please contact us for assistance.
Playing games with a Random Jackpot is your chance to hit a big win at any time.
See our Casino Games page for more Jackpot games.
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Standard Terms & Conditions apply to all available promotions, unless specifically stated otherwise.
We invite you to review the Terms & Conditions.
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Affiliates Shark
Mike
Info
at 10:19, Dec 4:
Thank you for choosing to chat with us. An agent will be with you shortly.
Info
at 10:20, Dec 4:
You are now chatting with Mike.
Mike
at 10:20, Dec 4:
Thank you for contacting Hallmark Casino!How may I assist you?
callmeshar
at 10:20, Dec 4:
Good Morning
Mike
at 10:20, Dec 4:
Good Morning
callmeshar
at 10:20, Dec 4:
Can I have a update on my withdrawal
Mike
at 10:20, Dec 4:
Yes ill be happy to help you
Mike
at 10:21, Dec 4:
One moment please
Mike
at 10:24, Dec 4:
Im looking at that withdraw , From the time that it is approved to the time it is sent out is 7-10 biz days
Mike
at 10:25, Dec 4:
i see that it has been 3 biz days since it was approved
callmeshar
at 10:25, Dec 4:
bitcoin
Mike
at 10:25, Dec 4:
There is a posiblity that it will be out faster
callmeshar
at 10:25, Dec 4:
i requested bitcoin numerous times
Mike
at 10:25, Dec 4:
Yes it is for Bitcoin thats correct
callmeshar
at 10:26, Dec 4:
7 to 10 days for bitcoin
Mike
at 10:26, Dec 4:
For all withdraws
Mike
at 10:27, Dec 4:
keep in mind many times Bitcoins are out much faster ,
callmeshar
at 9:26, Dec 4:
whats this
callmeshar
at 9:26, Dec 4:
Bitcoin Min: $50 Max: 1,000 No Fee! Withdrawals are FAST, FREE and EASY using Bitcoin! Payouts take 48 – 72 hours to be approved and processed. Deposits can take 24-48 hours to reach your wallet after approval. BankWire BankWire Min: $500 - $2000 ($40 Fee) The minimum allowed for withdrawal through Wire Transfer is $500. The fee attached to this process is deducted from the withdrawn amount. Players can receive one FREE payout per every 30 day calendar month. Payouts take 48 - 72 hours to be approved and processed. Bank wires can take 7 – 10 business days to reach your bank account after approval. Special requirements for wire transfer withdrawals may apply. Please contact your casino host for details and information on being paid by wire. Contact Us: [email protected] or call us at 1-888-480-7999. BankChecks Bank Checks Min: $200 - $1500 ($40 Fee) Checks may involve bank processing expenses and overnight fees. Due to this, the minimum amount for withdrawal is $200. Because these checks are sent securely by courier, they will not be delivered to P.O. boxes. Payouts take 48 – 72 hours to be approved and processed. Checks will arrive in 7 – 10 business days after approval, and are sent only to the address we have on file for your account. A deposit made by credit card requires the following information in order to process a payout: Copy of the completed Credit Card Authorization Form (click on the link below to print out the form). Get Credit Card Agreement Form Copy of your identification card, passport or driver’s license. (Front and back of Drivers License) Copy of Utility Bill to verify Mailing Address. Copy of Credit Card used to make your deposit (Front and Back) We will validate your information and notify you by Email when the process has been approved. Please send us a copy of your documents by e-mail at [email protected] Credit Card Authorization Form: Get Credit Card Agreement Form Contact our sup
callmeshar
at 9:27, Dec 4:
approved and processed means to me
callmeshar
at 9:27, Dec 4:
complete
callmeshar
at 9:28, Dec 4:
keep in mind this is advertised on your website
callmeshar
at 9:28, Dec 4:
?
Mike
at 10:30, Dec 4:
Yes that information is correct we are still the posted time frames for you Bitcoin payout.
Mike
at 10:30, Dec 4:
Keep in mind this is business days
callmeshar
at 9:30, Dec 4:
no mike its not
callmeshar
at 9:30, Dec 4:
and thats not what u just explained to me
Mike
at 10:31, Dec 4:
Ill be happy to explain again
callmeshar
at 9:30, Dec 4:
may i ask is there a BOSS manager i may speak with
callmeshar
at 9:31, Dec 4:
every time i ask whats the progress i get a different story
callmeshar
at 9:31, Dec 4:
with saved chats to prove it
Mike
at 10:33, Dec 4:
You had requested the payout on the 25th
callmeshar
at 9:33, Dec 4:
yes thats right
Mike
at 10:34, Dec 4:
and it was not approved till the 29th
callmeshar
at 9:33, Dec 4:
its been far beyond 48-72 hours
Mike
at 10:34, Dec 4:
keep in mind thats business hours
Mike
at 10:34, Dec 4:
weekends do not count
callmeshar
at 9:33, Dec 4:
i knowv that
callmeshar
at 9:34, Dec 4:
im not retarded
Mike
at 10:35, Dec 4:
It has been 3 Business days since the payout has been approved
callmeshar
at 9:36, Dec 4:
wheres the approval email or phone call
callmeshar
at 9:36, Dec 4:
ive got nuthin
Mike
at 10:37, Dec 4:
I see that the payout is approved.
callmeshar
at 9:37, Dec 4:
y cant i
callmeshar
at 9:37, Dec 4:
ok lets start over
callmeshar
at 9:37, Dec 4:
can i chat or talk to the person in charge of withdrawals
Mike
at 10:39, Dec 4:
There is no way for me to trasfer the chat over to them
Mike
at 10:39, Dec 4:
The withdraw is approved and we will need to wait the timeframe
callmeshar
at 9:38, Dec 4:
when will i get my withdrawal its been more then the time advertised
callmeshar
at 9:39, Dec 4:
the time fram has came and gone
Mike
at 10:40, Dec 4:
The advertised time frame we are still in
callmeshar
at 9:39, Dec 4:
no we r not
callmeshar
at 9:39, Dec 4:
Bitcoin Min: $50 Max: 1,000 No Fee! Withdrawals are FAST, FREE and EASY using Bitcoin! Payouts take 48 – 72 hours to be approved and processed. Deposits can take 24-48 hours to reach your wallet after approval. BankWire BankWire Min: $500 - $2000 ($40 Fee) The minimum allowed for withdrawal through Wire Transfer is $500. The fee attached to this process is deducted from the withdrawn amount. Players can receive one FREE payout per every 30 day calendar month. Payouts take 48 - 72 hours to be approved and processed. Bank wires can take 7 – 10 business days to reach your bank account after approval. Special requirements for wire transfer withdrawals may apply. Please contact your casino host for details and information on being paid by wire. Contact Us: [email protected] or call us at 1-888-480-7999. BankChecks Bank Checks Min: $200 - $1500 ($40 Fee) Checks may involve bank processing expenses and overnight fees. Due to this, the minimum amount for withdrawal is $200. Because these checks are sent securely by courier, they will not be delivered to P.O. boxes. Payouts take 48 – 72 hours to be approved and processed. Checks will arrive in 7 – 10 business days after approval, and are sent only to the address we have on file for your account. A deposit made by credit card requires the following information in order to process a payout: Copy of the completed Credit Card Authorization Form (click on the link below to print out the form). Get Credit Card Agreement Form Copy of your identification card, passport or driver’s license. (Front and back of Drivers License) Copy of Utility Bill to verify Mailing Address. Copy of Credit Card used to make your deposit (Front and Back) We will validate your information and notify you by Email when the process has been approved. Please send us a copy of your documents by e-mail at [email protected] Credit Card Authorization Form: Get Credit Card Agreement Form Contact our sup
callmeshar
at 9:40, Dec 4:
approved and processed 48-72 hours has passed
callmeshar
at 9:40, Dec 4:
the 28 and no later then the 29th
callmeshar
at 9:40, Dec 4:
its the 4th
callmeshar
at 9:40, Dec 4:
come on
callmeshar
at 9:40, Dec 4:
i have a college education
callmeshar
at 9:40, Dec 4:
im not stupid
callmeshar
at 9:41, Dec 4:
i feel like im being to aggressive right now
callmeshar
at 9:41, Dec 4:
im getting the run around
Mike
at 10:45, Dec 4:
I would recomend to send an email to [email protected]
Mike
at 10:45, Dec 4:
and they will answer back to you in email
callmeshar
at 9:44, Dec 4:
i have numerous times
callmeshar
at 9:44, Dec 4:
no they dont
Mike
at 10:45, Dec 4:
And they will respond to you
callmeshar
at 9:45, Dec 4:
no they havn't
Mike
at 10:46, Dec 4:
I will escalate you concerns to them as well
callmeshar
at 9:45, Dec 4:
whats the bosses name please
callmeshar
at 9:45, Dec 4:
whos in charge
callmeshar
at 9:46, Dec 4:
do u guys care about your reputation honestly
Mike
at 10:47, Dec 4:
My supervisor will get on the chat right now
Tony
at 10:48, Dec 4:
Good afternoon...this is Tony
Tony
at 10:48, Dec 4:
Im the floor supervisor
callmeshar
at 9:47, Dec 4:
hi
callmeshar
at 9:47, Dec 4:
please look at my withdrawal
Tony
at 10:48, Dec 4:
sure...please hold
Tony
at 10:49, Dec 4:
You requested a withdrawal on Saturday November 25 from a free chip given to you on November 18th, right?
callmeshar
at 9:49, Dec 4:
yeah buddy
callmeshar
at 9:49, Dec 4:
yes tony thats correct
Tony
at 10:50, Dec 4:
ok great...what seems to be the problem?
callmeshar
at 9:50, Dec 4:
its been past the time advertised
Tony
at 10:51, Dec 4:
ok have you submitted the appropriate paperwork?
callmeshar
at 9:50, Dec 4:
48-72 hours business i might add
callmeshar
at 9:50, Dec 4:
yes i have
callmeshar
at 9:50, Dec 4:
utility bill
callmeshar
at 9:51, Dec 4:
and drivers license
Tony
at 10:52, Dec 4:
and what about an ID
Tony
at 10:52, Dec 4:
what email did you send it to?
callmeshar
at 9:51, Dec 4:
yes those were approved
callmeshar
at 9:51, Dec 4:
banking
Tony
at 10:52, Dec 4:
please hold while I check for you.
Tony
at 10:54, Dec 4:
I have just spoken to our Accounting Team and they have stated that you should be paid within the next 72 hours at the most
callmeshar
at 9:54, Dec 4:
ok thats sounds like real information
callmeshar
at 9:54, Dec 4:
ok
Tony
at 10:55, Dec 4:
All your information is on file so its just a matter of expediting the withdrawal
callmeshar
at 9:54, Dec 4:
i feel better
Tony
at 10:55, Dec 4:
Is there anything else I can assist you with?
callmeshar
at 9:54, Dec 4:
its not being fast tracked
Tony
at 10:55, Dec 4:
Im glad to hear that
callmeshar
at 9:55, Dec 4:
its past the time advertised
callmeshar
at 9:55, Dec 4:
tony im saving this chat for reference
Tony
at 10:56, Dec 4:
How about if I offered you a great bonus deposit option
Tony
at 10:56, Dec 4:
and perhaps I can get the accounting department to work faster
Tony
at 10:56, Dec 4:
Excellent you do that
callmeshar
at 9:56, Dec 4:
i wont do that untill i c results
callmeshar
at 9:56, Dec 4:
u guys r not going by whats advertised
Tony
at 10:57, Dec 4:
well let me know once you get paid
Tony
at 10:57, Dec 4:
I can do a real good offer
callmeshar
at 9:56, Dec 4:
that would b appropriate
Tony
at 10:57, Dec 4:
We work with business hours
Tony
at 10:57, Dec 4:
so weekends do not count
callmeshar
at 9:57, Dec 4:
how can any person invest money under these circumstances
callmeshar
at 9:57, Dec 4:
i know that
Tony
at 10:58, Dec 4:
Please do not take this as an obligation
callmeshar
at 9:57, Dec 4:
its been past 48-72 business hours
Tony
at 10:59, Dec 4:
Well this is the best we can do at this moment
callmeshar
at 9:58, Dec 4:
im taking this as stressful
callmeshar
at 9:58, Dec 4:
ok so 72 hours
callmeshar
at 9:58, Dec 4:
at the most
callmeshar
at 9:58, Dec 4:
i look forward to that
callmeshar
at 9:59, Dec 4:
are we on the same page
Tony
at 11:00, Dec 4:
great...have a nice day!!!
i did read it eventually and i am sympathetic toward OP. But I don't understand for the love of all that's holy why ppl keep playing at these money grabbing shitholes and neglect all the warnings.
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