RESOLVED: SlotoCash Casino email returned, huh....

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Last post made 7 years ago by lukyme13
jade
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  • At 8:59 AM this morning, I sent an email to SlotoCash Casino ([email protected])

    I couldn't believe what I was seeing.  I'm shocked, really!

    I was checking our email and I see this; 

    Delivery has failed to these recipients or groups:

    [email protected] ([email protected]) The recipient's mailbox is full and can't accept messages now.                                                                                                                                               Today 09:03AM Please try resending this message later, or contact the recipient directly.                                                              

    Diagnostic information for administrators: Generating server: desertnightscasino.co.uk [email protected] #550 5.2.2 STOREDRV.Deliver: mailbox full. The following information should help identify the cause: "MapiExceptionShutoffQuotaExceeded:16.18969:BF000000, 17.27161:000000

    Unless there is a reasonable explanation, this is absolutely unacceptable!


    username; debidug

    jade

  •  I attempted to send them the same email for the 2nd time at around 3PM.  Emails continue to be undeliverable at;  [email protected]



    Today at 3:02 PM

    Delivery has failed to these recipients or groups:

    [email protected] ([email protected])
    The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

  • We'll double check with the casino why the delivery failed. Maybe they are facing some technical issues. 

  • nothing yet?

  • Still nothing. We're going to send a reminder. 

  • and doing it here for me on a Sunday! 

    'You Should Get A Raise!!!

    Seriously MelissaN, this is why we (we = members) feel so special or spoiled is probably more accurate. 

    Heck, even some online casinos have no coverage on the weekend.

    A lot of online sites could learn something from LCB staff about being successful and respected.

    oops, sorry, dididn't mean to make a speech.........

    Thank you, sincerely, Melissa!

    jade 

  • You are very welcome. The whole LCB team is here for you guys. This issue has been forwarded to the casino's relevant department. Unfortunately, they don't work at weekends so we'll get a reply tomorrow. Let you know tomorrow when we get an answer. 

  • Hi Jade,

    Thank you for this information and sorry that you couldn't reach us! We are checking on this now and will keep you updated.

    mr sloto

  • Hi Jade,

    We can confirm that the email inbox is working correctly, thanks again for bringing it to our attention!

    mr sloto

  • wow !!!  it was mr sloto himself  ... still haven't gotten  my  fall 2016 magazine i'm owed for the deposit i made  to get it early...  use to play there all th time...

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