RESOLVED: Casino Jefe Support

@ Admin : I can t find the Jefe Support thread with the Search function so i create one but i m sure there must be allready one anywhere pls move thx

The Problem:

Hello ,

i dep. at Jefe foday 1 hour after midnight because of this Offer (it was allready the 12.05) and they dont want credit me the spins  what should i do ??? :(((

email:

As the email says this promotion is valid on 12.05. starting from 11:00 CET. You have made your deposit at 00.35 so unfortunately there is no free spins available on your player account.

Best regards,
Sam
CasinoJEFE Support

My Statement about the Situation or how i see/feel about it pls read too !!!!: 

What would you do if you were in my Situation ? I mean 25€ minimum Deposit  is not lilke a little to me and without getting any Offer that you deposit for   if it were 2  3 or 5€  i would say f**  off get rich JEFE with that   but 25€  hits  me a bit more in my financial site....The thing is if the Terms really say only available at 11:00 and they keep the Terms Hard without taking care of their Players/Customers they are right but I think it makes not realy much Sense if its the same day few hours ago AND I DIDN T KNOW THE POINT THAT ITS ONLY AVAILABLE from 11:00 i got the INFORMATION from LCB FORUM --->

CasinoJEFE

Thursday, 12th May

Make any deposit t and get 20 Free Spins Bounty on a Netent newest Scruffy Duck slot!

You can find in this Thread: 

https://jswqzs.com/onlinecasinobonusforum/casino-whoring/casinojefe-and-casinojefe-promotions#msg365768



Support answers my first Email (which was 2:00  or 3 at night 12.03.2017)  that the Offer doesnt Exist -.- (i think they say that because the Emails wasnt sended out that night i recieved this email in the Morning at 12.05 but i know about that before because Im a LCB Member ;)  4Life

So it would be very nice if the Jefe Rep can help me out with that Situation and that we can find any Suggestion because i was really angry and feeling anything far away from get cared  about that Support Emails i got and  wanted never  play there again...

thx in advance

Hi robby8111,

I've received your username. We're going to forward your message to the casino rep. Hope they'll sort it out soon. 

HI robby8111,

This is from their newsletter.

As you can see, the time of deposit or when free spins will be credited, isn't stated.

THX @  Anchi and MelissaN good job  !!! 

This SIte and Admins are the best what can happend to People who have fun playing Online Casinos <3 

Hey robby8111,

The casino's told us they're going to credit the free spins to your account. Please let us know once you get them. 

Hello ,

still NO Freespins credited to me i checked 2mihn ago.. : 

I checked only Scruffy Duck slot! where the Spins are offered for but nothing

Please be more patient and I'm sure your account will be credited. :) 

Ok thx for the Support / Help

The free spins have been credited. Please check your casino account and let us know. 

Welcome. Good luck!