CLOSED: [due to inactivity of submitter]:jackbit.com won't pay winnings

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Last post made 1 year ago by Berks
wedgehead
  • Started by
  • wedgehead
  • United States Sr. Newbie 37
  • last active 1 year ago

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  • wedgehead
    • Started by
    • wedgehead
    • at Nov 16, 23, 12:52:34 PM
    • United States Sr. Newbie 37
    • last active 1 year ago

    The casino Jackbit.com won't pay me my winnings - when I withdrew, they only processed my deposit, not my winnings. The amount in dispute is $USD18.00. When I contacted support and asked why, they said it was because of fees and taxes that my jurisdiction charged me (see below). What a coincidence that the "Fees And Taxes" were exactly the amount that I won, such that the withdrawal amount was the same as the deposit amount. You can see the discrepancy in the amount I withdrew from the casino (0.00186914 BTC) and the amount I received (0.00146914 BTC). I would like the additional $USD18 sent to my bitcoin address where the withdrawal of the deposit was sent.

  • Berks
    • Replied by
    • Berks
    • at Nov 17, 23, 04:35:06 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello wedgehead,

    Could you please send us your Casino Username via private message so we can check with Casino Rep about your account?

    Thank you in advance.

  • Berks
    • Replied by
    • Berks
    • at Nov 20, 23, 08:57:03 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Hello wedgehead,

    We are still waiting for your credentials. Please send us  via private message to be able to help you.

    Thank you.

     

  • Berks
    • Replied by
    • Berks
    • at Nov 22, 23, 06:38:29 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Hello wedgehead,

    We will be closing this complaint due to inactivity of submitter.

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