RESOLVED: HEAVYCHIPS CASINO -no payouts

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Last post made 6 years ago by MelissaN
djuli
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  • djuli
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  • Hi.i heed help.yesterday i have register to Haevychip casino,receive 7 euro bonus in code HAEVY .i have play the bonus x99 times,after i have depozit 10 euro and play again.now i have balance 80 euro .can not open live chat.does not exist at all.i send e mail but not answer.i withdrawal this 80 euro but see in history the money is committed..pls help to solve the problem.thanks.USER djuli64

  • Hi djuli,

    Could you please tell me what do you mean by 'the money is committed'? 

  • I do not know, I see that to my history report.// Money Transfer V2 WITHDRAWAL 80.00 EUR COMMITED/

  • now i not have active bonus.this is tear money.I have done wagering requirementsx99 times.after  this the money turned to real.I deposited and played more.

  • So you played 7euro bonus, won a certain amount of money, deposited 10euros and after playing that you won 80euros. Did you request the 80euros withdrawal?

  • yes,correct.

  • i have play and more..after I sent id document and today receive the money,,

  • djuli wrote:

    i have play and more..aftre I sent id document and today receive the money,,

    Good to hear that. Thanks for letting us know .

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