Member's claimed shop items

You're most welcome 

I recently claimed from Las Atlantis Casino a $45 Casino chip for $9.00. I received an email from them saying that I have been given 50 free spins at 0.80 cents per spin. I am assuming that this was substituted in place of the $45.

As always I got my Neteller cash so fast! Love it very very much :)

Was that the one credited on January 4? I will contact the casino and will ask about it. 

Yes, on Jan. 04, 2021

It is convenient though if the casino Brango/extreme chips can be processed the same day as Blue tries to do and does well with it.  Its just a logistical connundrum because sometimes both aforementioned casinos will drop an unexpected loyalty reward in the account which voids the chip and refunds the site creating more work for the moderators.  Blue does an awesome job at this.  Not complaining by any means just pointing something out.  

@DavidGClarke -  I've just got an email from the casino, and it does appear that there was a mistake. Our Shop item is still valid. 

Just let me know if anything like this happen again.

I usually get Skriil or Neteller the next day,now 2 days waiting,can you please check?

I have asked blue and melcb but still no answer?

Hi helena_kp, 

I am going to send you a message soon. Your request was submitted on January 20, it hasn't been 48 h. 

Regards

Markotik

When can I receive shop items t-shirts,cap from 12 Nov ?I sent email to blue but no answer.

Hi perobet,

All I can see is that Blueday placed the orders. Not sure why it is taking so long. Will let you know as soon as I get more info. 

Hi jaedenhim, your LCB Shop purchase made on the 20th of January for Casino Max is declined. 

Hi jaedenhim, 

sorry about this delay. I have just sent you a PM. 

Hi.I got today t-shirts,I liked.Thanks 

Only cap didn't receive but nevermind.

Is there a way to get my casino brango chip sent over today that i bought yesterday?  If they drop a loyalty reward in my account which could happen, it will void it and send it back which then crestes more work/time for blue or other administers.  Blue does fantastic job at this but im not sure if she has been online lately.  Just wondering definitely not complaining, just dont want to see the administrators have to do more than they already have to do because they're already very busy.  Thank you!!  

Account name duckbray

Email [email protected]

Hi Duckbray, 

I am going to send all the latest requests soon. You should get a result later today. 

Thank you very much

So they process my slots heist reward but I think they're saying it's going to be okay but just to be safe I may just wait do you know about how long before those are sent over just an estimate not rushing you or anything just curious

Did everyone else get theirs I never received one been 48 hours?   Seeing if I was the only one wasn't sure what was up

I bought a couple items from store the other day. A slotland chip that I received and a treasure mile free spins. I do not see the spins in my account however.

Thanks 

@Tony Wells, This was a message that treasure mile sent:

Player has been credited with 40 Free spins on Rise of Spartans

You were credited on January 25

ok cool i'll go check. I just went to the bonus page and there was not any pending.

Thanks

Ok ok ok .... What happened to Blue?!?! Where is Blue?!?

I know this probably isnt the right spot to place this message ... But I really am startting to worry now...

You are not the only one concerned blue is quite the fixture here and I haven't seen anything as far as action on her account lately either anyone know if blue is all good?? 

Who's running the shop claims now anybody have any idea since blue is MIA??

Hi! 

This is very nice of you, guys. She'll be back. :)

I am running the Shop while Blue is away. 

Excellent excellent glad to hear it LCB wouldn't be quite the same without blue it would just be LC she puts the b in LCB if you know what I mean

Hey I'm curious when the shop claims will be redeemed blue usually updates the spreadsheet for bitstraz pretty fast I checked with live chat support over there and they said they don't see anything on the spreadsheet yet they said to check with you guys to update it

Everything is up to date. 

I will send out all new requests(February 6) a bit later today. 

Oh, and this is an opportunity to say that the "cut-off time" is a bit different between Blue and me becuase of the different time zones. I'm a few hous ahead. 

Hello I was just curious about a purchase from the shop I have a Litecoin purchase from a few days ago that I have not received yet.  I know you're all busy and you have a lot going on. Just curious

Hi, 

Yes, I had to wait for the Winaday result first, and it was approved on Friday. So, if everything is okay, the request for the cash purchase  will be sent on Sunday./Monday 

Ok thank you for the quick response. So should I be expecting it tonight or tomorrow

I have a bone to pick with both LCB and Casino Extreme

I have deposited around $150 in 2 days here.

My last action was a deposit.

I received as ALWAYS a Loyalty Reward when I did not ask for it.

Always when I was supposed to receive my $20 LCB Chip I would get it because

I DID NOT ask for a comp ( and get one) in-between my deposit and my loyalty reward.

So I was denied my $20 LCB chip for no reason whatsoever.

I was told by you guys that so long as I don’t ask for a comp and receive one that getting my LCB $20 chip regardless of any

Kind of Loyalty Reward being processed to my account. That I was good to go on my LCB $20 chip.

So how is it that I will ever be able to get that $20 LCB chip in the future. It is not possible.

HI blacky777, 

You did receive their loyalty reward, but that was not the only free promo you had. This is what they said:

"A player did not have only one, but two free promotions in a row. The first one was a loyalty reward and the second one was an LCBPIZZA18 promotion which the player claimed by himself."

Hello Markotik,

I sincerely apologize, you are right and this is something which i had completely overlooked on my part.

I have recently ordered another C. Extreme chip. Please disregard this order and please refund my $5.

Thanks for your time and once again my apologies.

@markotik hey I just read the worst news ever about blue with her cancer returning anyways it's terrible I'm not going to continue on that too much here I talked about that replying to her post earlier.... blue usually updates the spreadsheet for bitstarz after my LCB shop purchases. I checked with live chat support over there and they said they don't see anything on the spreadsheet yet they said to check with you guys to update it, obviously I understand that blue won't be able to update the spreadsheet and send it over is that still something that you are in charge of or taking care of temporarily? When can we expect that to happen as I said live chat didn't see it on the spreadsheet when I ask them over it bit stores

@a_blakepierson, Your request has been processed in less than an hour. That's not fast enough for you?

Unbelievable!

This is now your second post insinuating that I am not doing my job. 

I'd like to add something..... 

Considering the situation, what I find deeply upsetting, and even unsettling, is that members have begun mentioning Blueday's name in these discussions regarding Shop requests, not only on the forum but in private messages as well. 

Your requests have NEVER been sent out to the casinos instantly.

Everything I know about the Shop, I learned from Blueday and she never said anything about sending out requests individually. If you are lucky enough to request an item just before the "cutoff" time, then you might get such feeling. 

So I would very kindly like to ask members to stop doing this. It's not fair to her, it's not fair to me... and it certainly won't speed up the process. 

To put it very plainly, it's in red color and bolded in the terms, according to Rule 18:

18. Please allow 48 hours for your item to be credited (not including weekends).

So FYI, I will, from now on, ignore all these posts or PMs saying Blueday would do this, Blueday would do that because it's actually beyond disrespectful.

Please, let me know if you truly have an issue with a request and I will be more than happy and willing to help you. 

Blueday is, indeed, one of a kind and I have big shoes to fill... I know that, but I won't allow to be walked all over.

Markotik

Hey Markotik I sent you a private message basically saying the same thing let me know that I purchased a $20 Casino brango chip and was letting you know that prior to them possibly dropping in a loyalty reward later today and causing it to get voided and all that fun stuff thank you very much have a nice day

duckbray

@Duckbray, your request has been processed. 

Dear Betchain support.

I've purchased LCB chip already few days.

But still not seeing on my account 

I'd appreciate so much if you could check it for me.

P.S. I actually bought LCB spins for Bitstarz at the same day. Lcb free spins on bitstarz were set up just few hours of placing order.

But not on betchain ,their sister's casino.

Thousands of thanks for looking up for me.

Hi, Eknarin Thuriwan, 

as I promised I sent a reminder to the casino, unfortunately, still no answer. There are a few more requests that they need to deal with... I'll send them another reminder later.

I wait for betchain bonus too.This is usually happens there.I waiting and 7 days sometimes in past when blue working too.

@Eknarin Thuriwan and @perobet

You can check your Betchain accounts. The casino support informed me that you were credited. 

Hey Markotik just letting you know I purchased a Brango chip as last transaction was a deposit.   No loyalty reward dropped in yet so hopefully you can do your thing as you always do before one is.   thank you very much greatly appreciated.

Hi, I will send out all new requests as soon as possible. Hopefully, everything will be okay. 

Anyone have any suggestions on what item i should spend my lcb credits towards. Which casino or should i spend it on the LCB products?

Hi nirankalii!

You can choose one of the casino chips offered in the shop. Please note that every item has specific requirements for claiming, you can see them when clicking on the >buy it now< button. 

Please check this topic for more information about LCB Shop and Rules and T&C's. 

I get brango , extreme, or Yabby for the instant payout . But sometimes it takes a bit to get the processed but usually less than a day or 2.  I claimed one yesterday and still waiting for it to hit my brango account but idk how each casino processes them.  Slots.lv processed within an hour one time.  Your Mileage May Very though of course.  So just in my experience I go with 1. Extreme 2. Brango 3. Yabby 4.Slots.lv especially now that slots.lv pay within 24 hours 

so I logged into casino brango to see if chip was there yet and I'm offered 70 spins as loyalty reward but I didn't play them.  So did that void my lcb chip?  them dropping that in there ?

HI, 

I got an email saying that your request was successfully processed. I was going to count it as approved and credited. 

So, you were added spins instead of the chip?

I will ask them about this. 

Hi Duckbray, 

This has been sorted out now - they added the $20 chip instead of FS.