Requested the freechip from eatsleepbet more than 48 hours ago,but still not received.
Member's claimed shop items
- Started by
- zuga
- Admin 8368
- last active 19 hours ago
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- Replied by
- blueday
- at Apr 19, 18, 04:39:22 AM
- Almighty Member 37999
- last active 2 years ago
jaffe888 wrote:
I am still waiting for 25€ to Skrill. I purchased it on 17.April. If mentioned 48h is valid, I should get my money...NOW!
It was requested last night. I've been advised by the person that pays them "....will let me know when Skrill is paid". I've done all I can do and it's just a matter of waiting. Thanks for your patience.
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- Replied by
- tinka5555
- at Apr 19, 18, 09:30:22 AM
- Hero Member 613
- last active 3 years ago
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- Replied by
- blueday
- at Apr 19, 18, 11:38:31 AM
- Almighty Member 37999
- last active 2 years ago
jaffe888 wrote:
I´m disappointed, one could think that LCB has ability to handle these kind of money transters in time but I´m still waiting...
I'm not prepared to discuss the finer points of cash ordering with you. Suffice to say it has been requested and it will be paid by the person that pays them as soon as is possible.
jaffe888 wrote:
There is no such thing as "free money".
I'm not going to comment on this because you're just winding me up now.
If it is able to be paid tonight, you will get it early hours of the morning. If it's not able to be paid tonight, I'll come back to this thread and let you know.
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- Replied by
- JackieNL
- at Apr 19, 18, 11:34:31 PM
- Super Hero 1615
- last active 3 years ago
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- Replied by
- jaffe888
- at Apr 20, 18, 12:53:58 AM
- Full Member 206
- last active 1 day ago
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- Replied by
- maiwen63
- at Apr 20, 18, 03:13:50 AM
- Super Hero 2334
- online
Yesterday I claimed 35 casino spins at Oshi casino, free spins credited today morning.
Thank you LCB
Rated:5/ 5
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- Replied by
- blueday
- at Apr 20, 18, 03:25:12 AM
- Almighty Member 37999
- last active 2 years ago
jaffe888 wrote:
Money received but... If asked do I want euros or dollars and I say € and get $, do I have right to complain?
Maybe LCB has reason to check their processes. It seems that I'm not the only one that has faulty money transfers.
You didn't ask for Euros. You just entered your email address, so no, you have no right to complain.
JackieNL wrote:
energydd wrote:
I am waiting now for 4 days to get my purchase to skrill but till now still nothing.
I hope u will get in EUR. Because ive received in USD currency, 48 hours later.. Received was 19.41,- euro.
I'll write to you and sort this out. My apologies to you as you did ask for Euros.
energydd wrote:
I am waiting now for 4 days to get my purchase to skrill but till now still nothing.
It was paid last night. One day was spent waiting for your Winaday result and one day was out of my hands as the person that pays them couldn't do the Skrill that night. You have received it as fast as it could possibly have been sent to you.
Next time you apply, please make sure you have spent $5 on casino chips successfully before you apply for your cash item.
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- Replied by
- jaffe888
- at Apr 20, 18, 03:33:38 AM
- Full Member 206
- last active 1 day ago
blueday wrote:You didn't ask for Euros. You just entered your email address, so no, you have no right to complain.
This is how I put it:
€"
So I think I have right to complain. Or somebody should get glasses?
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- Replied by
- blueday
- at Apr 20, 18, 03:41:30 AM
- Almighty Member 37999
- last active 2 years ago
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- Replied by
- zuga
- at Apr 20, 18, 07:34:53 AM
- Admin 8368
- last active 19 hours ago
jaffe888 wrote:
Money received but... If asked do I want euros or dollars and I say € and get $, do I have right to complain? Maybe LCB has reason to check their processes. It seems that I'm not the only one that has faulty money transfers.Of course you are free to complaint but you need to be able to provide evidence to support your claims. Now, you were shown ( by Blue via PM ) that your request was not submitted in euros. You see we decided to offer Euros even though you earn in dollars as we recognize that a lot of members' wallets are in euros. This actually COST us more as we pay the full 25 and dont apply the exchange rate ( if we did you would receive less euros ). But in order to be paid in EUR you need to clearly state that when submitting your item purchase.
Frankly, we have no problem to pay you the difference with the next e-wallet purchase. However it is absolutely unacceptable to keep complaining when we showed you that an error was not on our end. Even if it was our error, it would be easy to rectify it, so you are really blowing this out of proportion.
jaffe888 wrote:
Or somebody should get glasses?You also might think you are entitled to be rude and insulting , however I would strongly advise you against it. Dont do it again!
For the transparency sake I am attaching your request ( your email was crossed out for privacy reasons ) that shows your submitted e-wallet email without specifying that you want to be paid in Euros.
I have no doubt that you indeed wanted to enter euros but we go by with what we receive. With that said we are not perfect and of course we can make an honest mistake but thats just not the case here.
As I mentioned we can pay you the exchange difference with your next Skrill purchase. -
- Replied by
- hansenrobj
- at Apr 22, 18, 01:06:46 AM
- Newbie 9
- last active 2 years ago
I purchased free spins for 24ViP casino on April 17 and they have yet to arrive. Customer service for the casino directed me back here. Any help or explanation would be appreciated.
Thank you all
Rated:4.2/ 5
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- Replied by
- Allstarmikey
- at Apr 22, 18, 06:25:25 AM
- Super Hero 2368
- last active 5 days ago
Has been a few weeks since I read and posted here ... And I did miss something ...
All I want to say about all that is; people should really first think very carefully before complaining about ANYTHING here ... We should all be more than happy that LCB hands out free cash for just beeing active here and allows us to exchange it in the more than awesome shop !!!
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- Replied by
- blueday
- at Apr 22, 18, 07:53:10 AM
- Almighty Member 37999
- last active 2 years ago
hansenrobj wrote:
I purchased free spins for 24ViP casino on April 17 and they have yet to arrive. Customer service for the casino directed me back here. Any help or explanation would be appreciated.
Thank you all
Queried it with the casino, as you know, as these were credited according to them.
2.6/ 5
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- Replied by
- Allstarmikey
- at Apr 25, 18, 10:51:57 AM
- Super Hero 2368
- last active 5 days ago
Omg!
It was just yesterday evening when I requested Spacelilly spins and Neteller credits ...
And not even 24 hours later both are allready processed and ready to use/spend :)
No one can ever tell me LCB isnt great and awesome ... those people really are ... erm ... well I just leave it like that haha
Blue and LCB ... THANKS again for everything !!!
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- Replied by
- blueday
- at Apr 25, 18, 11:14:52 AM
- Almighty Member 37999
- last active 2 years ago
blueday wrote:
hansenrobj wrote:
I purchased free spins for 24ViP casino on April 17 and they have yet to arrive. Customer service for the casino directed me back here. Any help or explanation would be appreciated.
Thank you all
Queried it with the casino, as you know, as these were credited according to them.
Did you notice they had been credited. Casino error they said - they had not credited them.
Allstarmikey wrote:
Omg!
It was just yesterday evening when I requested Spacelilly spins and Neteller credits ...
And not even 24 hours later both are allready processed and ready to use/spend :)
No one can ever tell me LCB isnt great and awesome ... those people really are ... erm ... well I just leave it like that haha
Blue and LCB ... THANKS again for everything !!!
Timing is everything!
2.6/ 5
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- Replied by
- blueday
- at May 01, 18, 05:44:44 AM
- Almighty Member 37999
- last active 2 years ago
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- Replied by
- blueday
- at May 01, 18, 06:24:03 AM
- Almighty Member 37999
- last active 2 years ago
Please note that Lucky Creek, Mandarin Palace, Grand Eagle and Treasure Mile rep appears to be away (not notified to me) so I thank you for your continued patience. I'm chasing him up for a reply...again. Also, no response from Oshi Casino either. Again thank you for waiting so patiently.
3.8/ 5
Rated: -
- Replied by
- blueday
- at May 02, 18, 05:26:28 PM
- Almighty Member 37999
- last active 2 years ago
Grand Eagle etc all received....well almost all. I've had to go back to the rep for clarification on a couple of them.
Oshi removed from the shop as no reply from them for a few days. Thanks for your patience all who are waiting.
Rated:2/ 5
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- Replied by
- bruno234
- at May 02, 18, 06:08:25 PM
- Full Member 208
- last active 3 years ago
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- Replied by
- blueday
- at May 03, 18, 05:51:24 AM
- Almighty Member 37999
- last active 2 years ago
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- Replied by
- Allstarmikey
- at May 03, 18, 01:58:03 PM
- Super Hero 2368
- last active 5 days ago
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- Replied by
- blueday
- at May 03, 18, 03:03:00 PM
- Almighty Member 37999
- last active 2 years ago
blueday wrote:
Yes- if you make any purchase and it's not credited, it will be refunded.
Oshi update - they have now responded and once I've done all the results, it will be returned to the shop. Got some other bits to do first though.
Oshi now back in the shop.
Allstarmikey wrote:
Purchased myself some spins for Spacelilly ... Remains an awesome offer for me ... Please keep it pleassseee keep it in the store :D
It's not going anywhere....
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- Replied by
- Allstarmikey
- at May 03, 18, 03:04:04 PM
- Super Hero 2368
- last active 5 days ago
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- Replied by
- blueday
- at May 05, 18, 06:17:17 AM
- Almighty Member 37999
- last active 2 years ago
jarno2000 wrote:
made a request for 25€ to skrill on 29th april. i wonder if this is the night/morning i get those finally? unless theres a problem with those?
It was requested late on 29th April and was paid (after chasing) on 1st May. I'm double checking with the person that pays them but they won't be around now until Monday or possibly Tuesday.
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- Replied by
- jarno2000
- at May 05, 18, 06:47:34 AM
- Sr. Member 259
- last active 33 minutes ago
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- Replied by
- blueday
- at May 05, 18, 02:37:16 PM
- Almighty Member 37999
- last active 2 years ago
jarno2000 wrote:
i double checked my skrill just to be sure. there were no transactions there 1st of may, or anykind what so ever. i think its stuck in cyber-space or something? im sure lcb will sort this out and i will get my 25€ next week.
Yes you will get it. Please send me your email address for Skrill by private message so I can double check it with the one you provided when you purchased it. Thanks
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- Replied by
- james jenicek
- at May 06, 18, 08:56:15 AM
- Full Member 132
- last active 4 hours ago
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- Replied by
- blueday
- at May 07, 18, 07:50:43 PM
- Almighty Member 37999
- last active 2 years ago
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- Replied by
- coolsongss
- at May 09, 18, 12:49:04 AM
- Hero Member 718
- last active 1 year ago
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- Replied by
- blueday
- at May 10, 18, 03:53:05 PM
- Almighty Member 37999
- last active 2 years ago
maiwen63 wrote:
On the 08th of May I claimed 30 Casino Spins at Wild Tornado casino, So far free spins are not yet credited to my account.
I chased them up yesterday and still nothing. I've just contacted a different rep who is responding to me and has agreed to deal with them. Thanks for your patience.
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