Las Vegas USA, Vegas Casino Online, Slots Plus, Sun Palace, Lucky Hippo, Old Havana, High Country Casino Support and Complaints Thread

Thanks Melissa, My email wasn't quite that, I received (after emailing with you:-) an email stating my Oct payout will be process with their "next batch of payments".  Which sounds kinda nice, but no-one knows When their "next" batch of payments are:-( and I worry about the Oct 19th one, knowing I have two others, a week later (for 1000 each) that who knows if they will fall into their "next batch" :-(.  I appreciate all you help and the comments from members Thank you!!! ... I just can't help but think this isn't the best way to run a business, Knowing you have payout issues but not doing anything to change them:-(   Thank you!!!

bojooo

@bojooo - do you have a bitcoin wallet?

No, no bitcoin account, think it would help with any future issues? thanks

bojooo

Yes, if you are a USA player I suggest reading up on Bitcoin and using it. Please read up about bitcoin here.

I received my $1K. They authorized the withdrawal just a day or two after you guys contacted them... Again you have been invaluable in helping me get paid.

In light of their 2-3 months being normal for withdraws with the lasvegasusa casino, and tech support being so difficult and slow to get back to a person, I will be doing business with different casinos here on out at least until they have a reasonable withdraw time table again.

As for other recommendations:

inetbet has been replying to my support emails within minutes. I have never seen such a proactive casino, and I suspect they will be my new regular casino to play at. I am about to do my first withdraw from them, and I shall see if they are as fast as they say they are with payouts :)

Glad we could help you get your money. Yes, it took so long, we know it was so frustrating for you. 

Enjoy. Thank you for letting us know. 

Hi. Can you help with a withdrawal request at Vegas casino online. User name is innabah. They owe me $5000 that was requested on 11/13/17

Oh, sorry to hear that. Hm! It takes longer for the withdrawals to be processed. However, we're gonna get in touch with the casino rep and check when you can expect your winnings to hit your account. Keep you updated. 

Hi innabah,

The casino informed us the money should be in your account in a week time. Please let us know once you get it.

Again people this group has a long long long history I mean over 10 yrs of SLOW PAYING winners. So unless you are willing to wait to get paid I suggest you look elsewhere to play. 

I have been waiting since December 20th for payment with Vegas Casino Online. User name is innabah. Any help would be appreciated 

You're having the issues again. We're going to get in touch with the casino. Keep you updated. 

Thanks Melissa.  Appreciate the quick response 

The casino told us that they are uploading payments to their payment processor today.
You should get your payments in next few days. Please let us know once you get the money. 

Melissa

sorry this Iate but I did my withdrawals. I have just requested several more and I will keep you updated. If you get any new information on my current withdrawals I would appreciate it

Awesome. Glad you got your money. 

It takes a bit longer for the money to be processed but I hope you'll get the other withdrawals soon, without waiting for too long. Please keep us updated. 

Good luck. 

Hi Melissa

Unfortuantely I am once again waiting for my withdrawals with Vegas Casino Online. Could you help me with this situation.  My user name is

You know it always takes a little bit longer for the money to be processed. Please be patient and I'm sure they pay you out. How long have you been waiting? Have you contacted their support and check the status of your withdrawal? 

Melissa 

i have been waiting over 2 weeks for payments from Vegas Casino online. Any help would be appreciated. My user name is

Is it a new withdrawal request? 

Yes

We're going to check it with the casino. 

I was supposed to have an installment of $5000 deposited in my account on Monday. As of today no funds and can’t even get in touch with customer service to see why. Any help would be app

Sorry to hear that. The casino has been informed. We'll let you know as soon as we hear back from them. 

Thanks Melissa. 

You are the only good thing in the whole mess. Thanks for all of your help

Any updates. The casinos communication is terrible 

Hi innabah,

Yes, we did hear back from them. They informed us that your 5k payment was processed on 23 Feb. Your next payment is on hold due to chargeback they received from your bank. They will inform you as soon as they get the full information available. Please be patient and I'm sure it will be sorted out. 

Ok. Just wanted to confirm the process date. You said February 23rd but I have March 2nd. Just wanted to make sure we are talking about the same installment. Thanks. 

Hello

   I won 800.00 on Las vegas online casino on 03/03/18 and i haven't heard anything.Live chat was no help.I won here over 1 year ago and it took forever to get.Was told that wouldn't be the case if i won again.Well still nothing yet.My car just blew a head and i sure could use this to fix my car.

Hi Cobra,

Sorry to hear that. Could you please provide me with your casino username? We're going to get in touch with them and ask about your winnings.

Hello, i signed up for LasVegasUSA through a banner ad on wizard of odds. I played on and off for a few weeks and decided to cash out my winnings on Feb 5 2018. I requested a total payout of $4,288. So far i have only received $2,000. It has been nearly 6 weeks and I have sent numerous emails which have been ignored. I also tried the chat support and was told they could not give me a date for when my remaining $2,288 will be processed. I understand payouts take time but this is really disappointing being that this site was endorsed by Wizard of Odds. My username is JJohannsen. Please help!

We're going to notify the casino and ask about your winnings. Keep you posted. 

Hi. I received my first 5000 installment but they are not releasing my second installment due to some supposed chargebacks which I have not received any information on. Anyway you can check on this. 

Sure. We're going to check on it. 

Hi Johan2303,

We got a feedback from the casino rep. They informed us that they are going to upload your payment today. Once they receive confirmation about the payment they are going to get in touch with you. 

Please let us know once you receive the payment. 

User name is [email protected] and i Still haven't heard anything..

I never got a notice from anyone on here

Hi Cobra,

Thanks for providing the username. We're going to check with the casino what's going on with your payment and why they don't answer your messages. Keep you posted. 

Hi Cobra,

We got a feedback from the casino. Namely, they don't see any pending or requested withdrawals in your account. Could you please tell me when you requested it? 

Thanks

3/3/18. .vegas casino online.they must be blind

I know for a fact I'm not going to play here ever again. This is the second time they f****** me

Ive tryed to upload pic of online cashout but site dont allow it.

I think my pic i took of winnings went out to you.hope it helps prove i have one pending. It still is today as I logged into check

We're going to double check on it. No worries. 

I just can't believe they're saying that I don't have a pending cash out. This just doesn't make sense cuz they sent me an email congratulating me on my cash out. Don't they have records. Anyway last night I won 500.00 on inetbet and I sure hope these people pay me. So I can get my car fixed and go back to work. Car's been broke for almost a month now and my birthday is coming up on the 13th of April. Sure would be nice to get my 800 before then.

They checked Las Vegas USA, that's why they didn't see your pending withdrawal. We told them to check again. Keep you updated. 

pending withdraw is on Vegas online casino not there other site Las Vegas usa online

This is my 2nd time now. Took a month-and-a-half I believe to get the first winnings that I won last year or the year before this was taken just about the same but now they're saying they don't even see it they must be freaking blind. I put in so much money on these sites and the appreciation I get back stinks to all hell and back

Just got this message today 

Payout Request Confirmation
Dear Ken Mills,
This email confirms our receipt of your payout request via Direct Payout via ACHfor the amount of $ 300.00 USD at Vegas Casino Online for your Account ID cobra562. We will review your request shortly and you will be notified by email when your payout has been processed.You can cancel payout requests before they are authorized for processing, by logging into your account and accessing the cashier/banking center or by contacting Customer Services.

We thank you for your continued business and are always available if you should have any questions.

Email:
[email protected]
Phone:
Please use Live Chat
- The Staff at Vegas Casino Online -

3868696 - 3/26/2018 3:17:31 PM
 Was 800.00 now its only 300.00 f****** assholes

Warning do not play or deposit on Las Vegas casino they will f*** you in the ass. I want 800 f****** dollars and now they're saying you're only sending me three where's the other f****** five bunch of f****** idiots