Quick Custom Intelligence (QCI) and Miccosukee Casino & Resort have entered into an exciting three-year partnership, aiming to bring significant innovation and advancement to the gaming and hospitality sector in the Miami area. This collaboration marks a strategic effort to enhance the overall experience for guests, with both organizations expressing optimism and enthusiasm for the future.
Amber Saunders, the Executive Director of Marketing for Miccosukee Casino & Resort, shared her excitement about the partnership, emphasizing its potential to reshape the guest experience. She stated, “We are excited to embark on this transformative journey with QCI. The QCI platform is poised to revolutionize our host, marketing, and slot operations, enhancing efficiency while elevating the quality of service and entertainment we offer our valued guests. With QCI’s cutting-edge solutions, we are confident in our ability to deliver an unparalleled gaming experience in the Miami market. This partnership perfectly aligns with our commitment to excellence and innovation.”
Saunders’ remarks highlight the casino’s loyalty to leveraging QCI’s technology to enhance the efficiency of its operations and the quality of service provided to guests. The collaboration is expected to introduce innovative solutions that will optimize marketing efforts, streamline slot operations, and improve host services. These advancements are anticipated to provide guests with a more seamless and enjoyable experience, reinforcing Miccosukee Casino & Resort’s position as a premier gaming destination in the region.
Andrew Cardno, Chief Technology Officer of QCI, expressed his satisfaction with the newly established partnership, highlighting the shared values and goals that underpin the collaboration. He remarked, “At QCI, we highly value partnerships grounded in mutual respect, a shared vision, and unwavering commitment. Our collaboration with Miccosukee Casino & Resort exemplifies such a relationship. We have been profoundly impressed by the dedication, passion for excellence, and unyielding commitment to enhancing guest experiences exhibited by the Miccosukee team. I am proud and enthusiastic about the journey that lies ahead and confident that together, we will set new standards for premium guest service.”
Cardno’s comments reflect QCI’s adherence to working closely with Miccosukee Casino & Resort to achieve common objectives, particularly in enhancing the guest experience. The partnership is built on a foundation of mutual respect and a shared vision for the future, with both organizations aiming to push the boundaries of what is possible in the gaming and hospitality industry.
The Miccosukee Tribe of Indians of Florida first entered the gaming industry with the opening of the Miccosukee Indian Bingo Hall in 1990. This venture proved successful, leading to the establishment of a full-scale resort and gaming facility in 1999. Today, Miccosukee Casino & Resort features over 1,800 slot machines, 20 live-action poker tables, and a bingo hall, offering entertainment around the clock. Located on the edge of the Everglades at 500 SW 177 Ave, the resort is renowned for its world-class hotel accommodations, modernized suites, and a variety of dining options, ranging from casual delis to fine dining experiences.
’’The Miccosukee Tribe of Indians of Florida first ventured into the gaming industry when they opened the Miccosukee Indian Bingo Hall in 1990.’’
The partnership between QCI and Miccosukee Casino & Resort represents a significant step forward in the evolution of the Miami gaming and hospitality market. With a shared commitment to excellence and innovation, both organizations are poised to set new standards for guest service and experience, making this collaboration one to watch in the coming years.
Source:
''Miccosukee Casino & Resort and Quick Custom Intelligence Enter Into a 3-Year Partnership'', quickcustomintelligence.com, September 03, 2024.