It’s not just about having a plethora of fantastic games, hefty promos, and rewarding bonuses, it’s also about having someone to turn to when there are doubts and questions. Many online casinos recognized clients’ feedback as an excellent way to improve the quality of business and Royal Rabbit is one of them.
Our ever-growing direct support forum warmly welcomes the representative from this establishment. Those who are interested in getting in touch with the assistant can do so via a special thread made for this purpose or by contacting him via private message.
When a new rep joins our rapidly expanding community, he/she opens a dedicated thread and leaves a greeting message.
“Hello there, casino lovers!
I am Peter and I represent Royal Rabbit Casino. I am here to answer all your questions and help you with everything you need regarding our casino.”
Short and to the point, this is how Peter from this Curacao-certified facility announced his presence to our extensive base of members.
Besides this thread…
…those who want to get in touch with Peter can also do so by sending him a private message.
The casino itself has a multi-lingual interface (English, Polish, Norwegian, French and more), as well as live chat and phone support, stating they are “always ready to intervene and help you whenever needed.” However, we do have to notice there’s no phone support.
This is what more or less every operator is striving to, but the question is- does Royal Rabbit Casino REALLY have what it takes to catch the attention of the community and keep punters by its side?
The first destination on our checklist is…
…content portfolio, which is equipped with all-time popular and freshest releases from more than 40 different software developers. Rick and Morty Megaways, Release the Kraken, Wolf Gold, Gonzo’s Quest, are just some of the titles they feature.
Besides slots, the lobby also displays video poker, table, and live games, as well as an impressive collection of virtual sports. To make sure consumers will have no trouble finding the desired game, there’s a convenient filter which sorts releases by the provider.
Next stop…
…corner with promotional offers, where we encounter several noteworthy packages-introductory, weekend reload daily drops and wins, as well as live casino refund.
The third station is the payment section, where one can find more than 15 various options, including cryptocurrencies. If we were to name some flaws from this sector, let’s say some adjustments could be made regarding processing time and monthly cashout limits.
They may be a relatively new brand…
…as they started operating in 2019, but being built by professionals with over 15 years of experience in the iGaming industry, they are more than aware of all the trends and demands, and have knowledge and tools to follow them.